Contact Roku Technical Support
This page contains information specifically for contacting Roku Technical Support. We include information such as this department's phone number, email address, hours of operation and more.
You can click here for complete Roku customer service contact options.
- How to reach a live person:
- Press 4
Press 2
- Press 4
- Hours of Operation:
- Monday through Saturday 8AM to 8PM PDT
- Email:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Customer service link:
- Description:
- Roku outsources its support to India. You will get connected to someone fairly quickly but likely won't get your issue resolved unless it fits into their script. In addition, don't expect a new unit as a replacement, as Roku "reserves the right" to send you a refurbished unit as a replacement. According to their Warranty, "Roku will either repair the unit or replace the unit with
either a new or rebuilt Roku Product, at its option", which is a bit disturbing.
- Roku outsources its support to India. You will get connected to someone fairly quickly but likely won't get your issue resolved unless it fits into their script. In addition, don't expect a new unit as a replacement, as Roku "reserves the right" to send you a refurbished unit as a replacement. According to their Warranty, "Roku will either repair the unit or replace the unit with
