Find the latest RingCentral news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business phone systems, revealed that its RingCentral Office solution is now fully integrated with Zendesk, a leading cloud-based Customer Service software, for users in the U.S., Canada and the ...
This gives Customer Service reps instant access to previous call records and other historical data to eliminate the time spent asking for data and looking up history, accelerating the entire process and time to resolution. This not only improves ...
RingCentral Inc logo Macquarie assumed coverage on shares of RingCentral (NYSE:RNG) in a report issued on Tuesday, TheFlyOnTheWall.com reports. The firm issued an outperform rating and a $16.00 target price on the stock. Shares of RingCentral ...
RingCentral logo RingCentral (NYSE:RNG) has earned an average rating of “Buy” from the nine analysts that are presently covering the stock, Stock Ratings Network.com reports. One investment analyst has rated the stock with a hold recommendation and ...
Expanded the Denver office to meet the growing demand for RingCentral services from larger customers, allowing for continued hiring in both customer support and sales personnel. Extended our partnership with Ingram Micro, Inc. to now offer RingCentral ...
Las Vegas, NV – April 05, 2014 — (TechSonian) – RingCentral (RNG) released that Tenthwave chose RingCentral Office to provide more reliable Customer Service, improve employee communications and connect multiple office locations with a single, unified ...
RingCentral, Inc. (NYSE: RNG), a leading provider of cloud-based business communication solutions, today announced that Tenthwave, a full service digital marketing agency, chose RingCentral Office to provide more reliable Customer Service, improve ...
“Our employees are now able to provide superior Customer Service and also effectively communicate with each other because of the innovative mobile capabilities of the RingCentral solution,” said Mullan. “We have purchased smartphones for everyone in ...
After evaluating other providers, Dynasplint chose RingCentral because of the hands-on customer support received and the quick and easy implementation that RingCentral provides. Dynasplint needed a solution that could provide flexibility and ...
Staff don't work a traditional 9am to 5pm day tied to a office desk anymore," said Vlad Shmunis, CEO, Founder and Chairman of the Board at RingCentral. "Today, customers expect instant communication and personalized Customer Service, while employees ...
Weisner brings over 15 years of customer success, professional services and technical support experience from previous leadership roles at companies including ServiceNow, Good Technology, ShoreTel and WebEx. "Walt brings with him a wealth of ...
Weisner brings over 15 years of customer success, professional services and technical support experience from previous leadership roles at companies including ServiceNow, Good Technology, ShoreTel and WebEx. “RingCentral is well positioned with its ...
We use purchased or leased hardware and licensed software from third parties, as well as rely on third parties for some software development, quality assurance, operations and customer support. Third-Party Facilities Risks: Interruptions or delays in ...
Download and play back recordings for Customer Service evaluation, training purposes or for keeping compliance records. -- Flexibly communicate with Call Park and Intercom: Park calls in the cloud and retrieve them from any phone in the business.
The cloud has dramatically transformed how small businesses work. The shift isn't just in the production servers, hosted software, and critical applications such as email communications. Telephony is just the natural next step, RingCentral CEO and ...
Lastly, the review looks at the quality of Customer Service and the countless features associated with RingCentral Office, such as call forwarding, auto-receptionist, unlimited Internet fax, conferencing, voice mail, unlimited extensions... and many ...
"Feedback has been very positive in regards to RingCentral's services and customer support. RingCentral has earned a good reputation for offering quality phone and fax services to its customers." These potential customers should keep in mind, ...
By adding the new social media buttons, RingCentral will be better placed to allow their customers to share information and harbor better customer support. “We're proud to officially endorse the new features on the hosted PBX site, and look forward to ...
PBXCompare.com staff finds that not all companies offering 1800 numbers meet consumer expectations regarding available features, pricing, and Customer Service. To help customers better understand how to choose a service, the staff published a “How Do I ...
The ProPlus plan includes 300 free minutes, as well as common phone system features like voicemail by email and live chat customer support. There is a wide variance in the quality of service and number of features offered by 1 800 number service ...
"Small businesses in today's economy have to fight for every client, so anything that can enhance their Customer Service and improve their images as professional organizations will be of value to a small business owner, and this value is what we hope ...
A recent nationwide survey conducted by RingCentral, a provider of cloud-based business phone systems, reveals interesting facts about smartphone addiction among users. An astounding 84 percent of women participants rated their smartphones sexier ...
BT (News - Alert) has decided it is time to get into the small business hosted phone system market, rolling out BT RingCentral service in partnership with RingCentral, a Redwood City, California provider of hosted services. Plans start at about £15 a ...
