Find the latest RingCentral news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
Based on the strength of our platform and proven success with major brands, Apple recently chose Dimelo to be one of the early Customer Service platforms for Apple Business Chat,” said Stéphane Lee, co-founder and CEO, Dimelo. “We are proud to join ...
Momentum investing is all about the idea of following a stock's recent trend, which can be in either direction. In the 'long' context, investors will essentially be "buying high, but hoping to sell even higher." And for investors following this ...
“Global call center Software Market Size, Status and Forecast 2025 provides Market information about industry Top Key Players, Countries, Type and Application. This call center Software Industry report also states Company Profile, sales, call center ...
The vendor will also offer 24/7 technical support and local billing in Australian dollars. Swanson worked for ShoreTel since 2010 in Sydney and Singapore and was most recently regional director, sales & customer success for Australia and New Zealand ...
In addition, customers and partners receive 24/7 technical support. Local billing is provided in Australian dollars. For multinational enterprises with branch offices in Australia, RingCentral also offers RingCentral Global Office, which provides a ...
This week, RingCentral announced the launch of two new products aimed at simplifying your day-to-day business communications. RingCentral Meetings, a new standalone meetings application, delivers high definition (HD) video conferencing and team ...
March 01, 2018 — BELMONT, Calif.–(BUSINESS WIRE)–RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, today announced its integration with Hangouts Chat, a secure collaboration tool ...
RingCentral, Inc., a leading provider of global enterprise cloud communications and collaboration solutions, today announced that Porch, a data-driven home services company providing homeowners with personalized assistance and fulfillment of home ...
Harmonic Incorporated (NASDAQ:HLIT) had an increase of 5.94% in short interest. HLIT's SI was 8.98M shares in November as released by FINRA. Its up 5.94% from 8.48M shares previously. With 425,200 avg volume, 21 days are for Harmonic Incorporated ...
... the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations.
NewswireToday - /newswire/ - Belmont, CA, United States, 2017/09/06 - RingCentral is recognized for its complete communications and collaboration capabilities, customer experience, and growth and innovation - Frost.com / RingCentral.com. NYSE: RNG ...
Preconference Hackathon on October 21-22, 2017: Developers can build chatbots from scratch or port existing messaging bots, virtual assistant bots, Customer Service bots or e-commerce bots from other frameworks to the RingCentral Glip bot framework.
RingCentral, a leading provider of global enterprise cloud communications and collaboration solutions, will be hosting its second annual user conference, ConnectCentral 2017, taking place October 23-25 at the Westin St. Francis in San Francisco. As the ...
In order to continuously improve the patient experience, ChenMed's team expanded its adoption of RingCentral Contact Center across over 300 help-desk agents. The advanced routing, queuing, and call distribution of RingCentral Contact Center will give ...
Unified communications as a service (UCaaS) provider RingCentral seems to have become a Wall Street darling, sharing the spotlight with the likes of AT&T and Verizon at three investor conferences in the last 10 days. The company's popularity ...
UCaaS specialist RingCentral has nabbed former Avaya executive Derrell James to run its professional services business. By Mark Haranas May 08, 2017, 04:24 PM EDT. RingCentral's services business is getting a shot in the arm by nabbing Derrell James, ...
... you to seamlessly integrate with thousands of apps to automate your workflows. Trusted by over 15,000 customers, it is the only platform that provides an agile, self-service way to integrate your Marketing, Sales, customer support, DevOps and ITOps ...
Amazon is partnering with Zendesk to provide Customer Service software, along with its call center solution. While Amazon Connect is a competitor for Zendesk's Talk, Suri believes the partnership between the two companies could help Zendesk penetrate ...
RingCentral Live Reports empowers business department leaders to track customer interactions in real time to ensure they are receiving the best Customer Service. RingCentral provides cloud unified communications and collaboration solutions. More ...
NewswireToday - /newswire/ - Belmont, CA, United States, 2017/03/02 - RingCentral, Inc., a leading provider of enterprise cloud communications and collaboration solutions, announced it was awarded the Silver Stevie® Award for Customer Service ...
However, it doesn't include the extensive call routing and call center functionality of Editors' Choice winner Fonality Hosted PBX, even though RingCentral Office (for Business) operates at a similar price point. That means the pricing for RingCentral ...
Committed to the success of current and future partners, RingCentral dedicates a subject matter expert to join the partner team and work with them to close the deal: full provisioning, full implementation, full Customer Service from RingCentral full ...
NewswireToday - /newswire/ - Belmont, CA, United States, 2016/11/14 - RingCentral, Inc., a leading provider of enterprise cloud communication and collaboration solutions, today announced it has been issued its 100th U.S. patent - RingCentral.com. NYSE: ...
NewswireToday - /newswire/ - Belmont, CA, United States, 2016/11/10 - Customers, Partners, and Developers Add Powerful Communications Capabilities To Business Applications Using RingCentral Connect Platform™ - RingCentral.com. NYSE: RNG ...
For small to midsize businesses (SMBs), RingCentral Office (for Business) provides an excellent VoIP foundation, although it doesn't include the extensive call routing and call-center functionality of Editors' Choice winner Fonality Hosted PBX, even ...
NewswireToday - /newswire/ - Belmont, CA, United States, 2016/09/20 - The service allows enterprise customers to bypass the public internet, providing lower latency, increased network availability and added security - RingCentral.com. NYSE: RNG ...
The cloud war has been raging for years. As far as platform-as-a-service (PaaS) goes, Amazon, Microsoft, and Google are the titans. They're duking it out on a tectonic magnitude above the challengers and smaller players, and cloud market warfare ...
“As an insurance agency and service organization, our ability to provide an exceptional Customer Service experience is at the core of our business. Given our ... This means call center agents are empowered with a fully featured cloud contact center ...
For opportunities that involve 50 or more employees, RingCentral dedicates a subject matter expert to join the partner team and work with them to close the deal: full provisioning, full implementation, full Customer Service from RingCentral full ...
Through this integration, any business currently using Zapier to automate custom workflows can improve Customer Service and streamline internal communications. Because the integration occurs on the existing Zapier platform, companies don't need to ...
BELMONT, Calif.--(Business Wire)--RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communication and collaboration solutions, today announced DHC USA, the American subsidiary of Japan's leading direct-to-consumer skincare ...
The Services segment provides integration services, such as implementation, optimization, and integration of networks, devices, software, and applications; and managed and support services, such as repair, technical support, and hardware maintenance ...
Cloud-based communications provider RingCentral is expanding its channel strategy beyond distribution partners to include master agent partners and potentially thousands of sub-agent partners. By Gina Narcisi March 15, 2016, 09:07 AM EDT. Cloud-based ...
However, it does not include the extensive call routing and call-center functionality of Editors' Choice winner Fonality Hosted PBX in this business-class voice over IP (VoIP) solution review roundup, yet RingCentral Office operates at a similar price ...
The RingCentral Connect Platform, currently in beta, is an open, self-service platform that allows developers to integrate business communications logic into enterprise applications. The platform opens APIs to expose the entire RingCentral cloud-based ...
“By integrating RingCentral's cloud business communication solutions with TeamSupport customer support software, our customers can further improve workflow efficiency while providing better customer support,” said Robert Johnson, CEO of TeamSupport.
NewswireToday - /newswire/ - Belmont, CA, United States, 2015/09/16 - RingCentral for Salesforce Improves Business Productivity by Integrating CRM and Business Communications - RingCentral.com. NYSE: RNG ...
Named a winner of the Bronze Stevie® Award in the 'Customer Service Team of the Year' category in The 13th Annual American Business Awards; the nation's premier business awards program. Conference Call Details: What: RingCentral financial results for ...
... LLC provides customized reliable Iridium and Inmarsat Satcom connectivity with superior Customer Service and market pricing. Through a partnership with Airbus Defence and Space, AirSatOne connects aircraft to a global network of communication ...
NewswireToday - /newswire/ - Belmont, CA, United States, 2015/07/09 - RingCentral, Inc. announced that it was named a winner of the Bronze Stevie® Award in the 'Customer Service Team of the Year' category in The 13th Annual American Business ... “As a ...
NewswireToday - /newswire/ - Belmont, CA, United States, 2015/06/22 - Oracle Cloud Customers Can Use RingCentral Office to Power Business Communication, Increase Productivity and Drive Workflow Efficiency - Oracle.com / RingCentral.com. NYSE: ...
RingCentral, a cloud communication services provider, has acquired Glip, a Boca Raton business-messaging technology startup, the companies announced Friday. Terms of the deal were not disclosed. Glip, founded in 2012, makes business messages in ...
The new contact center solution is integrated with RingCentral Office, enabling greater flexibility and speed to communicate between call center personnel and employees in the rest of the business. It gives contact center agents the ability to engage ...
With a customer base that varies from small start-ups to enterprise companies such as Twitter and the NBA Players Association, RingCentral is focused on “meeting the wide breadth of needs that all of our customers have,” says Marco Casalaina, vice ...
Since the company's founding in 1986, Jenne is committed to providing installers, dealers and resellers with a broad product selection, competitive pricing, on-time accurate delivery, outstanding technical support plus on-going sales and technical ...
Leading Canadian telecom service provider, TELUS Corporation (TU - Analyst Report), has joined cloud-based business communications solutions provider – RingCentral, Inc. (RNG - Snapshot Report) to launch TELUS Business Connect in the Canadian ...
Business communication is still about connecting people, but with many tools now in the cloud, it's also about being organized around business application systems, including CRM (customer relationship management), HDS (help desk systems), and ERM ...
RingCentral, Inc. (RNG - Snapshot Report) has moved higher as of late, but there could definitely be trouble on the horizon for this company. That is because RNG is now in overbought territory with an RSI value of 70.14. What is RSI? RSI stands for ...
It's a solution that allows a call center worker to familiarize him or herself with a customer in a matter of seconds, rather than force a client or customer to "start at the beginning" with each and every contact. The proof of the pudding, however, is ...
RingCentral Inc (NYSE:RNG) a leading supplier of cloud business phone systems, promulgated that its RingCentral Office solution is now fully integrated with Zendesk, leading cloud-based Customer Service software, for users in the U.S., Canada and the ...
