Radio Flyer customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Radio Flyer.

Posted by John


Hi I am going to make a Life scale Radio Flyer Tricycle. With V-6 or V-8 motor car motor in it. It will be street legal. And even have a full scale Radio Flyer Wagon or Trailer puking behind it.
My question to you is the Logo on front of Tricycle. Some say Radio Flyer. Others say Retro Red.
Can't find a used Tricycle to buy that says Radio Flyer.
If I use a Retro one will the bends, curves, measurements, tubing dia the same?

Posted by Anonymous


I recently purchased a radio flyer product that had a damaged piece. I called the customer service department, they not only resolved my problem quickly, they mailed me the part, free of charge, and I received it in two days.
I have not had this kind of customer service in a very long time.
Thank you Radio Flyer and keep up the good work.

Posted by MJ


The website has been saying "server problems" for over a month now. When I called directly I was on hold for 30 minutes before a very rude person wasn't helpful at all. All I want is a replacement seat for the folding trike that broke after only 3 months of light use!

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