Find the latest Qantas news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
Qantas' FlyPink month has partnered up with Movember to raise awareness for both breast and prostate cancer. FlyPink was started by QantasLink Captain, Susan McHaffie in 2015 to raise funds and awareness for breast cancer, only this year the iconic ...
As of today, Qantas has dropped its requirement that passengers on domestic flights who have checked in on their phone still need to receive a printed boarding slip at the gate before they can get on the plane. Other domestic airlines have long removed ...
He claims the AFP officers were 'confused' why they were called for a 'Customer Service issue.' Mr Hryhorec, owner of disability equipment provider Push Mobility, said his wheelchair had been approved when he checked in. 'Everything I do for my work is ...
Qantas was the worst in terms of value for money and Customer Service, and does not want feedback. In last trip ... Had a problem with USA company on a $4,000 booking - nowhere as bad as with Qantas, and called them up to found out what went wrong.
According to the Sydney Morning Herald (SMH) Sullivan, along with second officer Ross Hales and Customer Service manager Lisa Polizzi reached settlement in their personal injury claim against European planemaker Airbus and aerospace company ...
(Bloomberg) -- A Qantas Airways Ltd. A380 superjumbo suddenly lost altitude for about 10 seconds more than 30,000 feet above the Pacific Ocean after flying through the wake of another plane. Flight QF94, two hours after taking off from Los Angeles to ...
Qantas and its credit card partners will no longer issue physical lounge passes for travellers to tuck inside their wallet or hand to a colleague, family member or friend. In their place: digital lounge invitations stored in your online Qantas Frequent ...
You can view the full list of dates here. There's also a whole range of deals on domestic flights, in case you wanted a quick trip interstate. Just click the dropdown box after the link and filter by USA Sale, Australia Wide Sale, or any of the other ...
Fiat Customer Service stalls. John Connolly. Hardworking Filipino-born contractor Richard Bulfa had no idea what he would run into when his Fiat Ducato started playing up. Ardern skips Dutton on Nauru. Jacinda Ardern has revealed she approached Nauru ...
A new record has been set by Qantas for the fastest ever passenger flight time from Australia to the UK. The Boeing 787-9 from Perth to London Heathrow completed the journey in 16 hours and 29 minutes instead of the scheduled 17 hours and 20 minutes.
“While the two airlines will continue to compete very strongly across all markets, Air New Zealand and Qantas are known for having a commitment to innovation, Customer Service excellence, operational performance and safety,” he said. “We are confident ...
Qantas is waving a big NDC flag this week after launching a new technology service built on the new distribution standards created by IATA. The Australia-based airline's Qantas Distribution Platform was created to ramp up the functionality it can give ...
Les clients d'Air France et de Qantas bénéficieront prochainement de nouvelles possibilités de voyages entre l'Europe et l'Australie via l'Asie grâce à un accord de partage de codes signé par les deux compagnies. À lire aussi. La French Tech s'invite ...
... to the airline, QDP will improve functionality for indirect agent channels by closely aligning them with the capabilities currently available via qantas.com, making it easier for trade partners to sell Qantas products and provide more seamless ...
Travelport, a leading travel commerce platform, announces today the signing of a multiyear agreement with Qantas Airways that includes distribution of the Australian national carrier's content and integration into Qantas' recently announced NDC ...
What is the point in flying Qantas over a budget airline when the Customer Service is so appalling?" Express.co.uk contacted Qantas for comment regarding the incident. The airline told news.com.uk: "We're very sorry about the damage and any ...
Qantas is looking to kit out a planned pilot academy in regional Australia with "high-tech" classrooms and flight training simulators. The airline said in February that it would spend up to $20 million in the first instance to build the academy "near ...
New Zealand · Australia · Pacific Islands · UK & Ireland · Europe · Hawaii · USA · South America · Asia · Canada & Alaska · Middle East · Africa · holiday ideas · Family · Beaches · Budget · Food ... Rockwood Station escape · Inside NZ's adults-only ...
Another airline will soon clip the wings of its fleet of Boeing 747, sending the jumbo jet into retirement on an earlier-than-expected retirement. Continue Reading Below. Australia's largest airline, Qantas, announced plans to retire its fleet of 747s ...
Qantas currently has four 787-9s in service. (Qantas). Qantas has exercised options for an additional six Boeing 787-9s, which will bring to 14 the number of the type in the fleet and lead to the withdrawal of the 747 in 2020. The airline said on ...
Multi-disciplinary experts in areas such as load control, engineering, weather forecasting, catering, flight planning, dispatch and Customer Service monitor the operations, plan flights and are ready to leap into action when something goes amiss ...
The planes that will operate Qantas' ultra-long range flights from Sydney and Melbourne to faraway destinations such as London and New York could have ...
Please contact Customer Service. CLOSE. The Qantas London-Perth Dreamliner has a total seat count of 236, significantly fewer seats than many other airlines that have configured the same aircraft to carry more than 300 passengers. But the Australian ...
The first non-stop commercial flight between Australia and the UK has touched down in London. QF9 arrived at 5.02am local time on Sunday morning after a 17-hour long-haul from Perth. See Also. London travel guide. The third longest route in the world ...
I was really curious about how the chirpy flight attendants were going to keep everyone happy, full and hydrated for so many hours, so I popped into the galley to chat to Customer Service manager Ross. I'd figured there'd be extra staff onboard to swap ...
Qantas' first Perth to London flight has taken off, marking the start of the only direct air link between Australia and Europe – and the fastest way of travelling between the two continents. The history-making QF9, carrying more than 200 passengers and ...
The "Kangaroo Route" from Australia to Britain became a shorter hop Saturday (March 24) when the first direct passenger service left Perth for London, with the 17-hour flight set to break aviation records. Qantas' 14,498km journey from the south ...
... Airlines after its two problems 4 years ago (I got a great deal on a ticket later that years, and enjoy Malaysian Airlines a good deal, but then I like QANTAS too: the people who complain have never travelled on the horrid dog-killing airlines ...
A fly-in-fly-out worker who threatened and assaulted Qantas staff on a flight from Perth to Brisbane has been fined $25,000. Luke MacDonald Taylor had been drinking beer and taken a Xanax before boarding QF652 in July. When the 38-year-old was told by ...
He then poked a female Customer Service manager in the shoulder and took her intercom handset, and tried to prevent her from contacting the pilot. When his flask was taken away, Taylor said: “I am doing what I f**king want to do.” He also told the crew ...
He poked his finger into the shoulder of a female Customer Service manager, then threatened to punch a male crew member who intervened, the WA District Court heard on Tuesday. Taylor was eventually coerced back into his seat and the pilot decided to ...
Qantas CEO Alan Joyce has insisted that the ultra-long range jets capable of flying non-stop to London and New York must be able to carry "a full load of passengers" – but just how many passengers is that? One of the contenders is the Airbus A350 ...
The leaves may soon start falling from the trees, but so far this autumn, Australia's credit card sign-up deals remain as hot as summer, with up to 120,000 bonus Qantas Points from a single card application, and almost 1.5 million bonus frequent flyer ...
Stan Shopa is disappointed to miss his Qantas connection from Los Angeles to Melbourne. The airline rebooks him on a flight the next day. Unfortunately, he soon discovers that he and his wife will be sitting in downgraded seats for the 17-hour flight.
American Airlines and Qantas say they have filed an application with the US Department of Transportation (DOT) seeking approval to form a joint business “to better serve customers flying between North America and Australia and New Zealand.” The two ...
SYDNEY - Als Qantas en American Airlines van de Amerikaanse regering geen toestemming krijgen voor het vormen van een joint venture, dan is de kans groot dat de Australische maatschappij haar A380-lijndienst naar Dallas schrapt. Daarnaast zal ...
Operations are streamlined, with fewer gate agents doubling as a front line of customer support. And passengers get rewarded for flexibility well before they leave for the airport, if – and only if – they're up for it. It's what Volantio's chief ...
David Pocock has earned rare praise from the All Blacks. Fiat Customer Service stalls. John Connolly. Hardworking Filipino-born contractor Richard Bulfa had no idea what he would run into when his Fiat Ducato started playing up. CEOs warn on risk of ...
Expect a 20-25 percent growth in 2018-19. OEM business has grown from 67 crore to 85 crore. Exports have grown by 11 percent. Prime exports markets are USA and Africa. Lower other expenses aided margins. Updated 01:09:43 am. Created 12:14:00 am ...
The latter covers only New Zealand-USA routes. However, American's decision to start flights from Los Angeles to Sydney in December 2015 – and Los Angeles to Auckland in June 2016 – prompted the two carriers to seek ATI as part of an expanded joint ...
Qantas is looking at new technology to avoid overbooking flights by knowing which passengers will be willing to change their booking – several days before the step onto the plane. The airline's venture capital arm Qantas Ventures has chipped into a $3 ...
The airline says the design concept is an evolution of its flagship lounges around the world, “reflecting distinct elements of London and the city's rich tapestry of buildings, history and culture provided inspiration for the finishes, while giving ...
In route news, United just launched a new route to Australia and changed its baggage policy to China; Qantas is now selling seats on SFO-Melbourne; Delta grows at Seattle and Boston; American expands premium economy seating on international routes and ...
There was a total of 22 million hours of in-flight entertainment viewed on Qantas flights in 2017. Photo: Craig Platt. Share; Post on facebook wall · Share on twitter · Share via Email · Pin to Pinterest · Share on Google Plus. One of the only comforts ...
Passengers flying from London also hit out at the Australian airline after they experienced long delays and flight cancellations. 'I'm really disappointed with your communication re: the cancelled QF10 flight from LHR this morning. Are we guaranteed a ...
@Qantas Shockingly inept Customer Service at LHR following the cancellation of QF10. Well over 5 hours queuing with zero information and no apology. How can you not have automated crisis mgmt plans/systems in place in the 21st century?! You make ...
'I'm really disappointed with your communication re: the cancelled QF10 flight from LHR this morning. Are we guaranteed a seat on another flight,' Danielle said. Passengers flying from London also hit out at the Australian airline after they ...
Australians have been left outraged after a 1980s pop icon was refused entry to a Qantas business class lounge because she was wearing UGG boots. Human League vocalist Joanne Catherall took to Twitter to vent her frustration after she wasn't allowed ...
They are divisive, sartorially offensive, and ugly as sin, but should Ugg boots be banned from airport lounges? Qantas Airways says yes. The Australian airline deemed the so-homely-they-hurt sheepskin boots as sleepwear, and banished them from its ...
... Thred was awarded US$120,000 (A$160,000) worth of Azure credits by Microsoft through the software vendor's BizSpark program. As part of the program, Microsoft offered Thred access to new development and technical support for the development.
