Posted by Anonymous
Right now it sucks. I have been trying to change my pass word and can't get anyone to help me. They keep telling me go to my account and I can't without my email address.
PayPal customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from PayPal.
10
Dec
05
Dec
Posted by [email protected]
l lost my card and because i don't know the number no one can help me not even with my SSI name or whatever.
Pay pal account . It changed to Outlook now now. My name is Tammy Boyle.
Please hel me figure this out.
Tammy Boyle
28
Nov
Posted by eaton52386
I womyn an auction that needed to be paid for by paypal but I am having. Mtrouble setting up that account. This means the seller is not getting paid and I do not want 2 be reported for nonpayment. I do not have the "security code from my acount that is being requested nor did the router number on my chek go through. Could you please advlse me.
21
Nov
07
Nov
04
Nov
Posted by Mona1159
I have tried over and over to get hold of person. I have received this email and have no clue what it is about. You need to hire more people or more efficient ones.
NO NO clue what this is about. I will quit using my paypal as of NOW
Hello Mona E O'Gorman,
We have completed our investigation of your case and, as there is
insufficient evidence in support of your claim, we have denied your
Unauthorized Account Use Claim.
If you would like a copy of the documentation that was used in the course
of our investigation, please send a letter via mail to:
PayPal, Inc.
Attn: Unauthorized account Access Appeal
In your letter, please include your name, the email address on your PayPal
account, and the date you filed the Unauthorized Account Use Claim.
Thanks,
Account Review Department
Please do not reply to this email. This mailbox is not monitored and you
will not receive a response. For assistance, log in to your PayPal account
and click the Help link in the top right corner of any PayPal page.
02
Nov
29
Oct
20
Oct
19
Oct
10
Oct
09
Oct
Posted by Argie
PAYPAL's reaction to negative comments on lame customer service:
Conversation started today
11:31pm
PayPal
Hi Argie,
We're happy to assist you with this, but have had to remove your access to our page due to the repeat posting.
That being said, what shipping options did you look into for this item? It doesn't have to be sent overnight, just with tracking.
- Adrian
09
Oct
Posted by Raymonduttaro
Please could you tell me why my account desapear completly from my screen .I don't have anymore my statement online ,I have only one purchase who show on my statment.
$6.99 .I don't know and I can't see if I have to pay my minimum payment for October or if I already scheldul a payment for October and which day please.Thanking you for answering asap. Best regards. Raymond Uttaro
my statement is under Raymond uttaro
09
Oct
Posted by Anonymous
I purchased photos of my granddaughter's wedding through pay pal. I did not get one of the photos, so the Photographer gave a credit. It's about $14 and I received the notice that the credit was on my pay pal account. I attempted to get them to credit it to the card I used to set up and pay the account with. NO LUCK!! I have to go to pay pal, get an access number, then have 60 mins to call pay pal give them the access number, then give them my complaint. I just purchased some on line products from another company that uses pay pal, so I thought at least PP would give me the $14 credit against that purchase. NO SUCH LUCK!!!! I sent an email and got the same response. Get on line, get an ID # call PP within 60 mins. to state my complaint. SO, I am no longer purchasing anything on line that requires me to use pay pal to complete the transaction.
18
Sep
Posted by madeline
I received an e-mail from Paypal that said I had a $10.00 discount from Paypal, if I went to Neweggflash, so I connected through your e-mail to do so! I bought a product and waited for a receipt with the discount by paying with Paypal! The orde, but did not receive anything from Paypal saying that I received the $10.00 discount and the amount taken off the withdrawal from my bank account would only be $14.99, or a receipt from paypal for the payment! Can you check on this! Thank you! Ruth Koeppen
05
Aug
26
Jul
Posted by limey_pete
PayPal number worked great! Got through to a very pleasant customer service rep in a very short time, who handled my problem quickly and efficiently. I have been dealing with this problem since the end of May. I was pleasantly surprised! Thanks for providing a good number. I checked multiple other sites that came up in my search,and yours was the only one that had a phone number that worked.
14
Jul
Posted by FRUSTRATED/IRRITATED/ANGRY
hOW HARD IS IT TO GET A NUMBER TO PHONE CUSTOMER SERVICE, INCREDIBLY DIFICULT.
AND SO EXTREMLY FRUSTRATING.
Have a question regarding 'Crazy Sales',: 'Contact Us" Page, I have completed this page so many times, only when the 'send now' button is clicked IT DOES NOT REPOND, WORK OR GO AWAY therEfore unable to reach 'crazy sales' about the purchase I made and was delivere DAMAGED I would like a replacement or my money back or if possible the damaged part replaced, would not think this would be so difficult, but one needs to be able to contact SOMEONE SOMEWHERE to put in this request, WHICH IS NOT HAPPENING. NEXT STEP 'DEPARTMENT OF FAIR TRADING' if this does not get a response ASAP it is now 12.30PM 15th July 2013
10
Jul
Posted by bubblewrap
Paypal is awesome. most of the people complaining about it dont even speak good english. and they fell for the craigs list scams paypal has nothing to do with that. they just dont know how paypal works and never bothers to call and ask and are just plain dumb to fall for a scam that asks for you to send them money thru western union. it say clearly on craigslist when you list an item do not send money thru western union at all cause its a scam. so dont blame paypal for getting scammed its u the dummy for not following instructions.
25
Jun
Posted by Paypal sacrifier
Beware using Papal to pay for service, software, programmer......etc. None protection for buyers. I use Papal to buy software does not work at all from a scammer. I file dispute to prove his software is incompleted and prove how he had scammed other customers from previous complaint. The conclusion from Papal is no dispute for tangible item. Therefore, my scammer take advantage of this to scam many people.
22
Jun
Posted by SuckeredByEbay
Paypal and ebay make it impossible to contact them out of calculation. They are owned by the same people and they have nothing but contempt for their customers (and their vendors too in all probability). I'll never do business with either of them again I do not care how good a deal they seem to be offering. It is not worth the risk of fraud. Just do a web search on complaints about either Ebay or Paypal and you will heed my advice.
14
Jun
28
May
Posted by Anonymous
I am very upset with PayPal. They are very difficult to get in touch with. On their web site there is a symbol that says Contact Us, you get a number for the UK & it won't go thru. I ordered a product that I never received yet was charged.
They will send you to the Resolution center which is a joke. I finally found an 888 # thru Google & when I talked to a person was told my fraud item wouldn't be covered because it was past 45 days. Where was that little tid bit posted!!! Now they ask for impossible characters to verify my inquiry!!
