Find the latest PSE&G news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
To report downed wires or power outages, customers should call PSE&G's Customer Service line at 1-800-436-PSEG. Customers can also report power outages and view the status of their outage by logging in to My Account on www.pseg.com, PSE&G's ...
At the PSE&G training center in Edison, Jason Blough, an apprentice lineman, climbs a utility pole with all his gear, including heavy rubber gloves covered with leather gloves, a hard hat, goggles, rubber sleeves to protect his arms and a tool belt ...
Superstorm Sandy was the most powerful and destructive storm in Public Service Electric and Gas Co.'s 111-year history, causing more than 2 million PSE&G customers to lose power. In the two years since the storm, PSE&G, which serves nearly ...
Karen Johnson, Director-PSE&G Communications 2:28 p.m. EDT October 23, 2014. With natural gas prices falling across the country, PSE&G is dropping natural gas prices another 31 percent this winter, in addition to the cut announced in October.
PSE&G employees, including (from left) Jay Ward and Danny Batko, install a new, plastic gas main on Henry Street in South Amboy. The project is part of the utility's $1.2 billion Energy Strong program to protect and strengthen its gas and electric ...
MOUNT LAUREL—An employee of a business on the 3100 block of Route 38 reported at approximately 2:45 p.m., on Sept. 4, an unknown male called claiming to represent PSE&G and threatened to disconnect the utilities of the business unless immediate ...
HACKENSACK – Only two people turned out for a hearing to reimburse New Jersey's largest utility for restoring service after five storms from 2010 through Sandy in 2012. Public Service Electric & Gas is seeking to pass along to ratepayers more than $240 ...
Public Service Electric & Gas Co. (PSE&G) is upgrading gas facilities in Fair Lawn and Ridgewood with the approval of its Energy Strong program. PSE&G will be installing new gas mains, as well as upgrading associated service lines that carry the gas to ...
PSE&G will begin a project this month to upgrade 60 percent of Hoboken's gas lines as part of the Energy Strong program. The project, which will begin on or about July 21, will include replacing 31,000 linear feet of low pressure old cast iron mains in ...
HOBOKEN — Hoboken is getting new gas lines as part of PSE&G's Energy Strong program to help shield the city from storm damage. Work will begin later this month to upgrade 60 percent of the city's gas lines in flood prone areas with high pressure pipes ...
PSE&G, of Newark, New Jersey, has won preliminary approval to build a power line from the Red Lion switching station in Delaware to the Hope Creek nuclear power plant in New Jersey. This will involve installing 18 miles of 500 kilovolt transmission ...
... PSE&G to improve preference management, since customers have so many more points of contact now than a home number and mailing address. Intelligent Utility: How important are mobile customers in the grand scheme of your utility's Customer Service?
PSE&G Customer Service associates at the utility's New Brunswick Customer Service Center (CSC), which recently became the fourth PSE&G CSC to become LEED certified. / Mark Lovretin: PSEG ...
The utility's 16 walk-in Customer Service Centers will be closed today because of the weather, and customers should call 1-800-436-PSEG to report outages and for general customer assistance. -- PSE&G has all available personnel ready to respond should ...
To report downed wires or power outages, customers should call PSE&G's Customer Service line at 1-800-436-PSEG. Customers with a handheld device, or who are at an alternate location with power, can also report power outages and view the status of ...
Most program applications can be downloaded from the website and are available at the PSE&G's 16 walk-in Customer Service Centers listed on your bill. Customers can also apply online for the PAGE Grant, TRUE Grant and NJ SHARES. Public Service ...
The PSEG Long Island office was not staffed at the time and no injuries were reported. PSEG Long Island spokesman Jeffrey Weir says company officials are assisting with the police investigation. He says the office is primarily used as a customer call ...
PSE&G says despite the scam, you can safely pay your bill online, but if you don't feel comfortable, you can come to any one of the 16 Customer Service centers to do it, Brennan reported. PSE&G said to its knowledge only one customer actually clicked ...
The scam usually starts with a call from a Spanish or English speaker who pretends to be a PSE&G employee saying that the customer's service would be disconnected if they do not make a payment using a prepaid debit card. In some cases the call is ...
To report downed wires or power outages, customers should call PSE&G's Customer Service line at 1-800-436-PSEG. PSE&G uses an automated system to handle customer calls as efficiently as possible. Customers who get an automated response when ...
Or you can visit a local PSE&G Customer Service Center Center in person. They're open Monday through Friday, 8 a.m. to 4 p.m.. You can find a listing of local offices on your bill or here: http://www.pseg.com/centers. If you have elderly parents ...
Bookmark our website and add the Customer Service phone number to your contacts. Make sure you have your account number in a secure place that can be easily accessed. IF YOU LOSE POWER. First check your neighborhood. If you are the only one ...
Applications are available at PSE&G's 16 walk-in customer-service centers listed on customers' bills. Applications must be submitted by April 30. Customers who apply for the energy assistance program are automatically screened for the New Jersey Board ...
(Jersey City, NJ - October 16, 2013) - Officials from Public Service Electric and Gas Company (PSE&G) were joined today by local and state leaders at a ribbon cutting ceremony for the utility's new Jersey City Customer Service Center. The more than 4 ...
Police did not specify if the resident made the payment. Residents should be suspicious of callers who demand immediate payment and threaten service termination, and should call PSE&G directly using the Customer Service number listed on their utility ...
Also, customers should consider setting their air conditioners to 78 degrees, health permitting. If you experience a power outage, call PSE&G's Customer Service line at 1-800-436-PSEG. Customers who are registered with My Account can also report power ...
If you experience a power outage, please call PSE&G's Customer Service line: 1-800-436-PSEG. Customers who are registered with My Account can also report power outages online. To do so, Log In now or register. During this extreme weather, follow us on ...
You can also opt in for MyAlerts to allow PSE&G to send you text and email messages about outages that may affect you. Charge your cell phones and other mobile devices. Bookmark our website and add the Customer Service phone number to your contacts ...
Bottled water and an adequate supply of non-perishable food. A non-electric can opener. Matches and candles with holders. Extra blankets and sleeping bags. A list of emergency phone numbers, including PSE&G's Customer Service line: 1-800-436-PSEG.
While CS Week, a nonprofit that focuses on Customer Service for utilities, recently gave PSE&G an award for "Innovation in Customer Service." The full testimony can be found at pseg.com. Public Service Electric and Gas Company (PSE&G) is New Jersey's ...
Public Service Electric and Gas Company was recently recognized for its use of Twitter as a communication tool in the aftermath of superstorm Sandy by two organizations: CS Week, a Customer Service conference for utility company managers, and J.D. ...
The educational conference gave the New Jersey utility an award for "Innovation in Customer Service" for its use of Twitter during Superstorm Sandy- an effort that culminated in the company having more followers than any other utility in the United States.
The project will increase the substation's capacity, which will effectively enhance Customer Service. The property in question is a half-acre in the borough's commercial zone; the substation is an existing non-conformity. The upgrade entails ...
Cuomo will reduce the company's debt, stabilize rates, improve Customer Service and energy response and create more oversight for LIPA. The company's board and employees will also face deep cuts. “The aftermath of Superstorm Sandy made it undeniably ...
To ensure that PSE&G maintains its strong record of performance following the takeover, Cuomo proposes paying the company based upon performance and Customer Service. Cuomo wants to privatize utility operations through PSE&G and reduce the ...
And to ensure that, he says the company would be paid based upon performance and Customer Service. "In terms of rates, we are looking for a rate freeze for the years 2013, 2014, and 2015. And that would be the operating premise that we embark upon," ...
Under the proposed expansion of its contract, PSE&G would also control capital and operating budgets, storm preparedness and response, call centers, computer systems and Customer Service. Schwartz said giving more operating control to PSE&G would ...
The company is working with law enforcement agencies to investigate the scam. Customers who receive a call should call PSE&G immediately at 800-436-7734 or visit a nearby Customer Service center. Service centers are open Monday through Friday, 8 a.m. ...
In addition, several of PSE&G's 16 Customer Service Centers display EITC information. Also, the utility advises that Garden State individuals and families whose 2012 earnings were lower than $51,000 can get their taxes prepared free. To find out where ...
In addition, several of PSE&G's 16 Customer Service Centers display EITC information at the centers. New Jersey individuals and families whose 2012 earnings were lower than $51,000 can get their taxes prepared free of charge. To find out where you can ...
To report a power outage, call PSE&G's Customer Service line: 1-800-436-PSEG. -- Electric crews work to restore power to the largest numbers of customers first, taking into account "priority" customers, such as hospitals, police stations, fire stations ...
PSE&G today proposed investing $3.9 billion over the next 10 years as it works to safeguard its electric and gas infrastructure following damage from Hurricanes Irene and Sandy. In an announcement, the Newark-based utility said it asked for initial ...
The New Brunswick Customer Service Center is an environmentally-conscious location, utilizing energy-efficient LED lighting, low-flow plumbing, and energy efficient windows and heating and cooling systems, according to the release. “PSE&G is leading by ...
If customers feel uncomfortable and they know they have an outstanding balance that needs to be resolved, they should hang up and call PSE&G directly at 1-800-436-7734 or visit a local PSE&G Customer Service Center. Service Centers are open Monday ...
The system also provides the option to speak directly to a Customer Service representative. If you have specific information regarding damage to wires, transformers or poles, we ask that you speak with a representative to provide that information ...
PSE&G will provide customers with information about estimated restoration times via its website should power be lost. To report downed trees or power outages, customers should call PSE&G 800-436-PSEG and speak with a Customer Service representative.
To report downed wires or power outages, customers should call PSE&G's Customer Service line at 1-800-436-7734 (1-800-436-PSEG) . PSE&G uses an automated system to handle customer calls as efficiently as possible. Customers who get an automated ...
PSE&G customers can pick up an application at one of PSE&G's 16 Customer Service centers. Locations and hours are listed on customer bills. In addition, representatives from local LIHEAP application sites are taking applications at some of our customer ...
“Our call center was without power for two days, we had thousands of lineman from all over the country who were reporting in at 11 pm at night with paper reports – these had to be collected, entered into the system and a report generated that would ...
“Our call center was without power for two days, we had thousands of lineman from all over the country who were reporting in at 11 pm at night with paper reports," said LaRossa. "These had to be collected, entered into the system and a report generated ...
