Find the latest Nexus One news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
The Wall Street Journal reported yesterday that Google is starting a store to sell Android tablets online. This is an attempt to jumpstart the sales of tablets running Google-approved versions of Android, which haven't been doing well at all in the U.S ...
Bad news, Nexus One owners. Google's first smartphone will not be getting the Android 4.0 Ice Cream Sandwich update because the device is "too old," Google told reporters on Wednesday. Android product management director Hugo Barra told The ...
That is an area, however, where CSPs probably do not have a direct comparison, as they seem to grasp the importance of customer support through many ...
So you've got a decision to make now that Nexus S has officially been announced, yes? You're sitting around with your Nexus One or Galaxy S device, (we use Samsung Vibrant in this comparison, then additional Galaxy S devices,) and you're wondering if ...
And the phone initially launched without live customer support, though Google did eventually add a direct customer support line.
Google is known for their (sometimes) questionable tech support, and this latest bit won't win them any fans. Their Nexus One was a great experiment on ...
It's also worth noting that the only defendant in the lawsuit is Google, meaning that HTC and T-Mobile USA are exempt from this suit. The outcome of this lawsuit isn't clear yet, but the plaintiff is seeking damages and class action interest on behalf ...
In addition, customer support from Google, to which T-Mobile referred customers with 3G connectivity issues, came up short. Breach of warranty claims aside, ...
... claims that Nexus One had connectivity problems on T-Mobile's network and that Google did not provide any customer support to deal with these problems. ...
In addition, customer support from Google, to which T-Mobile referred customers with 3G connectivity issues, came up short. Among other Customer Service ...
Google officially has pulled their tech support of the handset they once touted as the second-coming of the all wise phone-deity. Watching the Nexus One on ...
Now, when users attempt to call the Nexus One customer care at [888] 486-3987, they are greeted with a recorded message stating that technical support is ...
The Nexus One has clearly enjoyed preferential treatment from the Android team since its release, but the decision to dethrone the Google Ion (aka ADP 2, HTC Magic, MyTouch 3G) is more than anything a statement to third-party developers: Get away from ...
The document also clearly spells out that T-Mobile will continue to offer support and Customer Service for the phone. With the slew of new Android phones coming to the market these days, it's not too surprising that T-Mobile wouldn't want to stock it's ...
At the same time, customers who bought the device experience a lot of issues trying to determine who to go to for tech support (and at the time, ...
Rest assured however that customer support will still be available from Google for anyone who previously purchased the Nexus One. Have no fear. ...
(And Google had other big problems, such as lame Customer Service.) The Nexus One is no longer available for purchase directly from Google. ...
Though manufactured by HTC, Google sold the smart phone through its own online store and provided customer support, which initially was heavily criticized. ...
By admin Poor sales and Customer Service complaints has led Google to stop selling the Nexus One smartphone, reported the Wall Street Journal. ...
customer support will still be available for current Nexus One customers. 'And Nexus One will continue to be sold by partners including Vodafone in Europe, KT in Korea, and possibly others based on local market conditions.' Google will also make the ...
For how long remains to be seen, but at least anyone who has a Nexus One can still expect Customer Service support for their mobile devices. ...
The Google Nexus One might be nearing its end as HTC sent the last batch of the phones to Google. The company has no plans to acquire fresh shipments and will no longer sell the phone online. Google will still provide customer support to current ...
Once we sell these devices, the Nexus One will no longer be available online from Google. customer support will still be available for current Nexus One ...
There will still be customer support for current Nexus One owners and the phone should be able to be found through third party partners of Google. ...
The Desire features 900/2100 dualband radio, so if you live in the USA, then you will not be able to use 3G on HTC Desire, but if you are in UK or Asia, then you can. You can use AT&T and T-Mobile 3G networks on Nexus One, and that's the only reason I ...
I just received a notification on my Nexus one that a new system update was available. The OTA (Over The Air) update was around 900 kb and the flashing process took about a minute. You might receive this message if you are on Android 2.2 FroYo build ...
However, like always with these updates, problems might appear, in which case we advise you to go directly to your carrier's Customer Service and ask for ...
KT present Google Nexus One as ¡°Premium Original Android Phone¡± and Customer Service will be provide through TG Sambo which has 70 service centers in ...
A member of the xda-developers forum e-mailed Google tech support, regarding the Android 2.2 update. He asked about what would happen when Google sent out ...
A week after Google announced that the Nexus One's online store will be phased out, the company is making good on its promise to offer the phone available at retail stores. The retail store i wireless, which sells T-Mobile phones in more than 250 ...
The idea also gave rise to Customer Service complaints early on in the device's life. Customers complained about the poor tech support from Google–the ...
It doesn't really surprise me that Google has brought this to the Nexus One users a little bit early, seeings how they have had issues with customer support ...
The new Android 2.2, announced Thursday, appears to enable 802.11n networking on the Google Nexus One smartphone. When we tested it in our labs, we found that the 802.11n support didn't increase maximum Internet speeds on the phone, but it really ...
... including a lack of conveniently reachable customer support -- a failing which I might add sits across a lot of businesses these days -- no real ...
As we reported earlier this year, there have been numerous concerns about Google Customer Service – which appeared to be woefully unprepared for the Nexus ...
Serious Customer Service issues have prompted Google to take a U-turn on its original sales strategy for its Nexus One smartphone. ...
Google says customers simply want a hands-on experience before buying a phone, but we'd say the lack of subsidies from any carrier except T-Mobile and some serious Customer Service issues probably played in killing Google's original sales strategy ...
They even attempted to deal with the technical support side, which went south as soon as many early adopters began having issues with 3G. ...
For all the good and bad that has come along with the Nexus One, a chief complaint has been Google's method of distributing the handset and its (lack of) customer support. While a few carriers (mostly in Europe) have teamed up with Google to offer the ...
But instead of being sold through T-Mobile store, Google said it would sell it through a web site and handle customer support itself. ...
... in the US centered around device trials before purchase and customer technical support, Google has decided to cease direct sales of its flagship device. ...
Rubin told The Wall Street Journal then that the company "needs to get better at Customer Service." Google has positioned the Nexus One as a "super" phone ...
Google wasn't ready to deal with Customer Service complaints, and it was actually possible to pay a higher early termination fee than the phone's ...
Google suffered a lot of criticism in the wake of the Nexus One launch, which from the start suffered from a lack of proper customer support and poor 3G ...
The strategy first ran into trouble when Google failed to provide customer support for the devices. Then the carriers clearly balked at Google's Nexus One ...
... inexperience as a retailer--users were often unable to talk to a real human at Google for support, and Customer Service was widely regarded as lousy. ...
... containing the assurance of a Sprint customer support agent, saying that Sprint is still planning to support the device (for whatever that's worth). ...
Aside from the early technical and customer support bugs, sales have come in significantly lower than expected because of basically no marketing efforts on ...
... “little” incident and they'll move on to anything, as long as it is serving them with better quality, better customer support and more interesting features.
Not so, as a Sprint online Customer Service representative confirmed. However, we don't expect the Nexus One to be successful on Sprint. ...
