Find the latest NetSpend news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
The Federal Trade Commission (FTC) announced that it is sending out more than 430,000 checks totaling more than $10 million to those impacted by Netspend's misleading claims over its reloadable prepaid debit cards. Netspend serves those without a ...
NetSpend agreed to refund $53 million in refunds to consumers who were denied access to their NetSpend cards after a deposit was made. The FTC alleged that NetSpend delayed activation on cards or would simply block consumers from using their accounts ...
Under the USA Patriot Act, the FTC claims NetSpend's marketing did not verify consumers' identities before accounts were activated. The case examined a certain number of NetSpend user accounts between January 2010 and August 2016 and determined ...
Prepaid card provider Netspend and United Airlines announced in a press release the launch of the MileagePlus GO Visa Prepaid Card, the first prepaid card program in the U.S. that allows consumers to directly earn miles for qualifying purchases.
Besides carefully vetting a product or service's marketing materials and terms and conditions, financial companies should also monitor all consumer complaints filed with the company's Customer Service department and against the company through federal ...
... that NetSpend did not always activate consumer accounts even though consumers sent the requested information and that NetSpend placed blocks on card accounts and made it difficult for consumers to resolve the blocks through poor Customer Service.
On November 10, 2016, the FTC alleged that Netspend betrayed its customers regarding the access to money transferred onto its prepaid debit cards. Specifically, the FTC's complaint put into question some of NetSpend's marketing messages. Under the USA ...
NetSpend contends that it was simply complying with federally-mandated obligations under the USA PATRIOT Act to confirm the identity of those acquiring the card. In a statement, the company said: "NetSpend takes seriously and ... They say they had to ...
According to a recent report, serveral firms are now trying to overhaul how they compensate salespeople in an effort to improve Customer Service and prevent the bad behavior that did Wells Fargo in. GlaxoSmithKline is rethinking sales ... “At issue in ...
In response to the FTC actions, NetSpend said in a statement that it “intends to vigorously contest this complaint and has substantial defenses to do so.” “At issue in the complaint is whether consumers were deceived because of NetSpend's compliance ...
“At issue in the complaint is whether consumers were deceived because of NetSpend's compliance with federally mandated obligations under the USA PATRIOT Act to confirm the identity of those acquiring NetSpend prepaid cards,” the company said in a ...
SIOUX FALLS, S.D., June 30, 2015 /PRNewswire/ -- MetaBank's payment solutions division, Meta Payment Systems®, recently signed a five-year agreement to extend its relationship with NetSpend, a TSYS company (NYSE: TSS) and prepaid provider of ...
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Strong business in North America and internationally, combined with solid results from prepaid card subsidiary NetSpend, propelled TSYS to a profit of $64.3 million in the third quarter. That's 6.7 percent higher than the same period a year ago. The ...
By putting people at the center of every decision we make, with unmatched Customer Service and industry insight, TSYS is able to support financial institutions, businesses and governments in more than 80 countries. Offering merchant payment-acceptance ...
Total System Services' (TSS) planned $1.4 billion acquisition of prepaid card company NetSpend will give it direct access into consumer's wallets. This shift in TSYS' DNA will alter how the company does business — with both its competitors and its ...
Wednesday was a day for digesting the big news from TSYS that it is whipping out its credit card to make a $1.4 billion purchase of NetSpend, a deal that should be completed by this summer. It was a double-edged response on the investor front, with ...
Feb. 19 (Bloomberg) -- Total System Services Inc., or TSYS, agreed to acquire NetSpend Holdings Inc., a provider of reloadable prepaid debit cards, for about $1.4 billion in cash. NetSpend shareholders will get $16 for each share of the company they ...
With our Customer Service agents providing our cardholders with world-class service, our account managers taking care of our distribution partners, and our product and creative teams building the best product, you would expect growth and success.
Walmart's (WMT) Bluebird account — which the retailer is launching with credit card giant American Express (AXP) — and JPMorgan Chase's (JPM) Liquid prepaid card are both potential disruptors that threaten traditional prepaid card companies' profits.
DALLAS -- 7-Eleven Inc.'s participating franchised and company-operated stores nationwide are offering NetSpend Holdings Inc.'s PayPal Prepaid MasterCard. NetSpend Holdings is a leading provider of general-purpose reloadable (GPR) prepaid debit ...
AUSTIN, Texas and MATTHEWS, N.C., May 10, 2012 (GLOBE NEWSWIRE) -- In continuing to execute its retail expansion plans, NetSpend Holdings, Inc. (Nasdaq:NTSP) announced today that it has entered into a distribution agreement to sell the NetSpend ...
The NetSpend Visa Prepaid Debit Card and NetSpend H-E-B Visa Prepaid Debit Card are issued by The Bancorp Bank pursuant to a license from Visa U.S.A. Inc. The PayPal Prepaid MasterCard
ENON, Ohio -- Speedway LLC is promoting a program that allows U.S. taxpayers to deposit their federal tax refunds onto a NetSpend prepaid card. Marathon Petroleum and Speedway spokesperson Shane Pochard told CSP Daily News, "Anyone can bring in ...
The prepaid card marketer NetSpend Corp. has entered into a distribution agreement to sell its Visa prepaid cards at 5,000 7-Eleven locations in the U.S.. This new agreement, announced Wednesday, marks NetSpend's largest retail distribution footprint ...
NetSpend Holdings Inc. said it is seeking additional partners in light of the regulatory problems facing its biggest prepaid card issuer, MetaBank. NetSpend cannot enter new relationships with certain retail distributors of its prepaid cards unless ...
According to thier Customer Service it is MANDATORY to provide a social security number for an ID check. These is apparently another new rule mandated by the government. However, not every player who ... In order to better avoid of the USA anti ...
NetSpend's proprietary processing platform allows it to support prepaid card programs end-to-end from customer acquisition and card fulfillment to Customer Service and risk management. The NetSpend¨ Prepaid Card Network includes leading consumer ...
