Find the latest Microsoft news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
He alleged both deceived public of providing technical support services by falsely claiming to be certified with Microsoft. "The illegal activities of the accused have been damaging the goodwill and reputation of the company," Gopal alleged. The three ...
As for MSN Kids, Microsoft notes that the site will curate information from trusted sources, including Time for Kids, Popular Science, Sports Illustrated for Kids, National Geographic, and USA TODAY. It's worth noting that there is no sponsored content ...
In addition to Cortana and Xiaoice, Microsoft plans to bring Semantic Machines tech to a range of products including the Azure Bot Service, Microsoft Cognitive Services, Microsoft's AI solution for Customer Service, and other conversational computing ...
Microsoft is sticking with its pragmatic approach to VR with SharePoint spaces, a new addition to its collaboration platform that lets you quickly build and view Mixed Reality experiences. It's a lot like how PowerPoint made it easy for anyone to ...
SoftwareKeep USA, a leading online Microsoft software reseller, is set to lead the way for the lowest prices on Microsoft products while maintaining a high-level of Customer Service and customer satisfaction. SoftwareKeep has developed a strong ...
"Customers who have already paid an out-of-warranty fee to repair the screen flickering issue will be offered a refund and should contact customer support for validation," Microsoft said. The acknowledgement of the screen flickering issue by Microsoft ...
At the Build 2018 developer conference that's taking place these days in Seattle, USA, Microsoft announced support for custom JavaScript functions in Excel. What this means is that Excel users will be able to use JavaScript code to create a custom ...
There are Microsoft employees with disabilities, user forums, focus groups and the fantastically acronymed Disability Answer Desk (DAD!), which doubles as a dedicated technical-support line and a way for Microsoft to collect common complaints. And yet ...
Hololens now helps users video-chat remote experts and screen-share what they're seeing. Piers Fawkes, PSFK. 8 may 2018. Microsoft has been one of the most progressive companies when it comes to AR. When other technology companies have explored ...
Microsoft may have retreated from the smartphone operating system wars but that doesn't mean it has given up on trying to get a foothold on other platforms. Today, at its Build developer conference, the company announced three new services that bring ...
Since the Windows 10 April update, some users have been dealing with frozen systems when they're running apps including Chrome or using the "Hey, Cortana" command. The good news is Microsoft's working on a fix, which may be ready in time for next ...
LONDON — Microsoft believes that technology can empower the next generation of creatives and is joining forces with the London College of Fashion to give students access to its latest innovations. As part of the partnership, the two organizations have ...
The HoloLens features the capability for a Tablet-like experience while in virtual reality, letting users swipe their fingers in the air to use the touchscreen. Carissa Chesanek. 7 may 2018. Microsoft continues to develop its HoloLens, mixed reality ...
Und bis heute scheint das sogenannte "Tech Support Scam" ein lukratives Geschäft für Verbrecher zu sein. Vor allem die direkte Ansprache per Telefon scheint zu funktionieren. Nach Angaben von Microsoft wurden 2017 weltweit mehr als 153.000 solcher ...
Microsoft Ventures, the corporate VC of Microsoft, has chanced its name and become M12. The name M12 is composed by the letter M, a reminder that it has Microsoft behind it, and the number 12, which represents the number of letters ot the word ...
Microsoft's boss Satya Nadella march into the cloud seems to be paying off for the Windows 10 and Office 365 giant: on Thursday, the biz announced its sales for Q3 2018 jumped 16 per cent. For the quarter ending March 31, the third of Redmond's 2018 ...
According to the application, Social Customer Relationship Management (CRM) Software market categorized into Customer Service and Supporting. All the major Social Customer Relationship Management (CRM) Software producing Regions like Europe, Latin ...
Thanks in part to its colossal cloud business, Microsoft earnings are drenching shareholders in dollars. For the quarter ending March 31, 2018, the tech ringer from Redmond saw its revenue increase to $26.8 billion (up 16 percent) from $23.2 billion ...
Natural Language Processing market based on product application: Natural Language Processing market division into Language Translation, Customer Service and Web Search. Worldwide Natural Language Processing market based on regions: This segment ...
The raw statistics are available from https://analytics.usa.gov if you want to check for yourself.) Also: Windows 10 security: Google exposes how malicious sites can exploit Microsoft Edge. Meanwhile, guess which browser is up substantially among ...
Before famed British broadcaster Sir David Attenborough ventured across the Atlantic to star in his first virtual reality film last year, an advance team took the trip with a key prop: a handful of Attenborough's signature pale blue shirts. The shirts ...
Eagle, a subsidiary of BNY Mellon, has for years offered a private-cloud service through its Access platform. The deal with Microsoft will see it build a multi-tenant, hybrid cloud offering that will be hosted by Azure, and is targeted specifically at ...
"Here's my definition of a tech-support scam," Wahlstrom said. "It's a social-engineering attack to trick users into believing devices are compromised or broken. Victims are directed to a call center where they're scared and coerced into purchasing ...
Microsoft says it received 153,000 reports in 2017 from customers who'd come in contact with tech-support scammers via a cold call, spam, or the web. The reports from customers last year were up 24 percent on 2016, with filings coming from 183 countries.
Intense Research Announces New latest industry research report that focuses on “Smart City Business Analytics Software Market” and provides in-depth Global Smart City Business Analytics Software market analysis and future prospects of Smart City ...
Os resultados são informativos, mas não totalmente surpreendentes, se considerarmos que tipo de tecnologia se usa num local de trabalho. A Cortana da Microsoft ficou no topo. O estudo mostrou que 49% das empresas incluídas no estudo usam a Cortana. O ...
Tech support scams are bigger than ever, according to Microsoft, the company revealing last week that it received over 153,000 reports from customers who were the victims of a tech support scam in 2017, a number that went up 24 percent compared to ...
News briefs for April 17, 2018. Microsoft yesterday introduced Azure Sphere, a Linux-based OS and cloud service for securing IoT devices. According to ZDNet, "Microsoft President Brad Smith introduced Azure Sphere saying, 'After 43 years, this is the ...
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Just after Best Buy attempted to clear store shelves in a 24-hour flash sale to make way for new Mac devices, Microsoft is now shaving $200 off its latest Surface Pro in its Spring Sale. But don't get too excited just yet: Out of the seven ...
Microsoft agreed with the federal government Tuesday that the Supreme Court should dismiss their high-profile fight over digital privacy as moot. The case, argued in February, concerned whether U.S. tech firms must comply with a court order to produce ...
"The CLOUD Act requires a provider to preserve, backup or disclose data even if the data is outside the USA. This clarity is useful... Cloud providers can now point to a clear obligation to comply with an up-to-date law," he said. "However, the battle ...
Good morning, Broadsheet readers! Bumble hits back at Match Group, music exec Charlie Walk walks, and Microsoft sends out a male-centric memo. Have a wonderful weekend. EVERYONE'S TALKING. • When pie charts are people. Yesterday, Microsoft set ...
The Business Applications Group, which oversaw development of products like Dynamics 365, is being renamed the Business AI group under James Philips and will take on the Customer Service, Marketing, and Sales Insights group. Analyst Rob Enderle of the ...
Business AI: The Customer Service, Marketing and Sales Insights teams, previously led by Gurdeep Singh Pall, will join James Phillips' Business Applications Group. I am thankful for Gurdeep's leadership in building these new AI solutions that are going ...
Jason Zander has been promoted to Executive Vice President of Azure Cloud. The Windows platform team led by Harv Bhela, Henry Sanders and Michael Fortin will join Zander's team. “For Business AI, the Customer Service, marketing and sales Insights teams ...
When Apple CEO Tim Cook addressed an eager crowd on March 27 to unveil his company's next major product, he wasn't standing on a stage at San Francisco's Moscone Center, Bill Graham Civic Auditorium, or even Apple's own brand new Steve Jobs ...
An update to the Microsoft Service Agreement—which applies to services like Skype, Xbox Live, OneDrive, and more—includes a prohibition "offensive language on [Microsoft] services." Spotted by Jonathan Corbett at Professional Troublemaker, the ...
Microsoft plans to open new data center facilities in Switzerland and the Middle East, specifically Abu Dhabi and Dubai. The technology giant revealed the new data center projects, part of its Azure cloud computing business, on Wednesday but did not ...
Il terzo caso esemplare che ha illustrato Silvia Candiani è quello di Cnh, la parte di FCA che si occupa di veicoli industriali, che ha ottenuto insieme a Microsoft lo sviluppo di un Service Delivery Platform che usa l'intelligenza artificiale per lo ...
Remember those Microsoft-customized Samsung Galaxy S8 phones? Well, apparently it's happening again. Microsoft is selling both a Samsung Galaxy S9 ($720) and the S9 Plus ($840) in its online store. Hardware-wise (and price-wise), these phones are ...
Finastra will host its applications in its cloud platform, FusionFabric.cloud, hosted by Microsoft Azure. Copyright Infopro Digital Limited 2017. All rights reserved. You may share using our article tools. Printing this article is for the sole use of ...
Marcia Coyle, chief Washington correspondent for The National Law Journal, sits down with PBS NewsHour host Judy Woodruff to evaluate the U.S. Supreme Court's Tuesday arguments in United States v. Microsoft. The justices are looking at whether to force ...
The enormous Stratolaunch aircraft, created by Microsoft co-founder Paul Allen, isn't quite ready to fly. But he has taken the super-sized plane out on the runway for a test ride. Allen shared new footage of the Stratrolaunch taxiing on the runway over ...
Everise Holdings (Everise) announced that it will partner with Microsoft to develop and roll out an Artificial Intelligence (AI) platform to disrupt the Contact Center and Business Process Outsourcing (BPO) industry, leveraging Microsoft's AI ...
SEOUL, South Korea, Feb. 24, 2018 /PRNewswire/ -- Global music source platform, 'Bingo Music' accelerates the service start in the second half of this year. Korea Mobile Society (KMS) and Korea Microsoft (MS) signed an MOU on February 14th to develop, ...
SEOUL, South Korea, Feb. 24, 2018 /PRNewswire/ -- Global music source platform, 'Bingo Music' accelerates the service start in the second half of this year. Korea Mobile Society (KMS) and Korea Microsoft (MS) signed an MOU on February 14th to develop ...
“Be My Eyes provides a new and innovative way for our customers to get technical support,” said Neil Barnett, Director Disability Answer Desk, Microsoft. “With a simple tap, customers can access the Disability Answer Desk from their phone to get the ...
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