KLM customer service news

Find the latest KLM news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Air France/KLM to Apply GDS Booking Surcharge Next Year


Air France and KLM announced that starting April 1, 2018, they will charge an 11 Euro (US $13) surcharge per one-way segment for all traditional GDS bookings. Like many carriers before them, the Air France/KLM alliance is trying to incent agents to ...

Air France-KLM geht mit Rückenwind aus dem Sommer


Stellenmarkt. Endlackierer (m/w)ARTS Experts GmbH, Hamburg; Strukturmechaniker am A330/A380 (m/w)ARTS Experts GmbH, Dresden; Produktmanager A350 (m/w)ARTS Experts GmbH, Laupheim; Spezialist Customer Service (m/w)ARTS Experts GmbH, Buxtehude. Alle ...

KLM resumes Mumbai service after a gap of 16 years


October 30, 2017: World's oldest scheduled airline, KLM Dutch Royal Airlines has reconnected with Mumbai with Mumbai –Amsterdam service from October 30, 2017. This move will further enhance the seamless air connectivity offered to flyers.

KLM Gives VR Headsets To Passengers On Other Airlines


While on a budget passenger airline, passengers have the chance to see what they could have gotten if they flew with Royal Dutch Airlines. Zack Palm. 10 october 2017. Airline passengers who choose the airline with the best price know they probably won ...

Air France-KLM : vers une joint-venture avec Jet Airways ?


Vols USA : tous les passagers interrogés avant d'embarquer · HOP! recrute des pilotes de ligne. © Jet Airways FB ... Vendredi 3 Novembre 2017 - 15:09 Air Seychelles : nouvelles coordonnées du call center. Vendredi 3 Novembre 2017 - 10:19 TAP AIR ...

Fortaleza derde KLM-bestemming in Brazilië


KLM vliegt met ingang van mei 2018 rechtstreeks naar Fortaleza. Met deze derde Braziliaanse bestemming in het noordoosten van Brazilië wil KLM haar positie als belangrijke Europese luchtvaartmaatschappij op de Braziliaanse markt verstevigen voor ...

KLM-Boeing 747 zurück in St. Maarten


Spezialist für Qualitätsprozesse in der Luftfahrt (m/w)ARTS Experts GmbH, Laupheim; Baugruppenmechaniker für die Luftfahrt (m/w)ARTS Experts GmbH, Varel; Spezialist Customer Service (m/w)ARTS Experts GmbH, Buxtehude; Prozessingenieur in der Fertigung ...

KLM schrapt 60 vluchten uit voorzorg vanwege storm


KLM annuleert 60 vluchten vanwege de verwachte herfststorm die morgen voornamelijk het westen teistert. Het gaat om vluchten binnen Europa. De luchtvaartmaatschappij neemt deze voorzorgsmaatregelen om de druk op de start- en landingsbanen te ...

Klm ha un account WhatsApp


WhatsApp e Klm hanno dato inizio alla fase test di un nuovo servizio. La compagnia ora è in grado di offrire ai passeggeri di tutto il mondo la conferma della prenotazione, la notifica del check-in, la carta d'imbarco e le informazioni sul volo su ...

KLM hanteert omboekingsbeleid Irma


Aankomende woensdag zal orkaan Irma als eerste Sint Maarten bereiken. KLM laat op haar website weten een omboekingsbeleid te hanteren. Door de storm kunnen sommige van de vluchtroutes tijdelijk worden verstoord. Als je op dinsdag 5 september ...

Klm, arrivano i pagamenti con WeChat Pay


Klm aveva lanciato per la prima volta WeChat nel 2014, inserendo la possibilità per gli iscritti al social di accedere al Customer Service, ad alcuni brand content e offerte commerciali del vettore. Secondo la compagnia olandese, il 25% dei suoi ...

Biglietti KLM in regalo: è una truffa. Come difendersi


Ti potrebbero interessare. SICUREZZA INFORMATICA · hacker-russia-usa. Hacker russi spiavano l'agenzia di sicurezza USA grazie all' ... I più letti di Libero Tecnologia. TECH NEWS · call-center-muto. Occhio alle chiamate mute: cosa vuol dire il Goodbye ...

Paura a Genova, aereo Klm costretto a un atterraggio di emergenza


GENOVA - Atterraggio d'emergenza questa mattina all'aeroporto di Genova per un volo della compagnia di bandiera olandese Klm in volo fra Amsterdam e Cagliari. Il comandante ha segnalato un problema tecnico ed ha chiesto di poter atterrare al primo ...

— Royal Dutch Airlines (@KLM)


Ilustracja miała sugerować, że istnieją różne sposoby wyrażania swojej seksualności. Ktoś może być gejem, lesbijką lub osobą heteroseksualną. Jednak, jak zauważyło szybko wielu internautów, tylko jedno ułożenie pasów bezpieczeństwa jest prawidłowe, ...

KLM Looks To Cut Annual Fuel Costs By 5 Percent For Airline And Cargo With Honeywell's GoDirect Fuel Efficiency ...


Honeywell's GoDirect Fuel Efficiency software provides sophisticated reports and dashboards that are clearly understandable," said André de Chauvigny de Blot, manager Flight technical support, Martinair. "The option to show pilots dashboards will ...

Delta und China Eastern kaufen sich ein


Flixbus will in die USA: Jetzt wollen die grünen Busse den amerikanischen Markt erobern. Flixbus will in die USA: Jetzt wollen die grünen Busse .... Microsoft72% Want This From Their Customer Service Rep. Beitrag nicht entfernen. Crossover | Sponsored ...

Air France-KLM : le partenariat avec Delta et China Eastern est "inédit dans le transport aérien"


Ce vendredi 28 juillet 2017, Jean-Marc Janaillac, président-directeur général (PDG) d'Air France-KLM, commente le renforcement des partenariats stratégiques du groupe. LIRE : Air France-KLM : Delta et China Eastern vont prendre 10 % du capital

The Reign is Over: Richard Branson Surrenders Control of Virgin Atlantic


Branson is selling part of his stake to Air France-KLM, as part of a combination of deals that will create a new globally-oriented, four-way alliance that also includes China Eastern Airlines and Virgin's existing partner, Delta Air Lines. In a letter ...

KLM's VR Experience Helps Hospitalized Children Experience Travel


The airline is using VR to give children a chance to see the world without ever leaving the ground. Matt Vitone. 12 july 2017. Netherlands-based airline KLM is known for being both innovative and a bit quirky, from creating its own pair of sneakers to ...

KLM to Optimize Flight Simulator Capacity with Quintiq


Hertogenbosch, The Netherlands, June 27, 2017 — Quintiq, a Dassault Systèmes brand and global leader in supply chain planning and optimization (SCP&O), announces its partnership extension with KLM Royal Dutch Airlines (KLM) to optimize the airline's ...

KLM Brings Sustainability and Customer Care to 30000 Feet


Technology is the means by which KLM is improving the customer experience. The airlines social media head, Karlijn Vogel-Meijer, explained this brave new world of Customer Service. “We have to be where the customers are,” she said as she offered a tour ...

KLM dient claim in bij Schiphol


KLM heeft een claim bij Schiphol ingediend voor de schade die de airline heeft opgelopen tijdens de meivakantie. Vanwege de extreem lange wachttijden liepen vluchten vertragingen op en moesten passagiers worden omgeboekt. Volgens KLM was ...

Jet Airways étend ses partages de codes avec Air France, KLM et Delta


Jet Airways a annoncé le renforcement de ses partages de codes avec Air France, KLM Royal Dutch Airlines et Delta Air Lines. Tous ces nouveaux vols sont déjà ouverts à la vente. Jet Airways étend ses partages de codes avec Air France, KLM et Delta.

Air France - KLM : Adeline Challon-Kemoun quitte le groupe


Adeline Challon-Kemoun a pris la décision de quitter Air France-KLM pour donner une nouvelle orientation à son parcours professionnel. Elle avait rejoint Air France début 2012 pour prendre en charge la direction de la communication et de la marque.

Netherlands King Has Been Secretly Flying as KLM Pilot for 21 Years


For 21 years, King Willem-Alexander has kept his secret life as an airline co-pilot on the very down low, but now, he's decided to open up about his love of flying and his future pursuit of mastering the cockpit of the Boeing 737, according to the BBC ...

Congo Airways enters into contract with AFI KLM E&M for two A320 C-Checks


May 17, 2017: Congo Airways has entered into contract with AFI KLM E&M for the C-Checks of two A320s that the airline operates on domestic routes. The C-checks are scheduled for this spring and will take place in Morocco, at the Aerotechnic Industries ...

IndiGo-KLM planes' 2016 air scare: Preliminary probe points out ATC lapses


New Delhi: A preliminary inquiry into an air scare involving an IndiGo and a KLM aircraft last year has pointed out several lapses on the part of the Air Traffic Control, including delayed response and use of wrong call sign to communicate with one of ...

Klm "atterra " a Catania nel weekend. Dall' 8 luglio voli giornalieri


Catania, panico in via Coviello per incendio in un call center: nessun ferito · Catania, panico in via Coviello per incendio in un call center ... standard. Il palermitano che "crea" negli Usa organi umani · GOSSIP. standard. Stefano Bettarini e ...

Nowe połączenia lotnicze w sezonie letnim 2017. Ponad 60 nowości z Polski


Narodowy przewoźnik przy pomocy Dreamlinerów będzie kontynuować podbój USA – nowości w lecie 2017 to Los Angeles (od 3 kwietnia, 4 razy w tygodniu) i Newark (od 28 kwietnia, docelowo 5 razy w tygodniu). 8 maja LOT zacznie także latać do stolicy ...

KLM Begins Minneapolis Service


KLM Dutch Airlines kicked off its Minneapolis-Amsterdam service today, the first of three weekly roundtrip flights between the two cities. KLM will fly the route on an Airbus 330-200 each Monday, Wednesday and Saturday from Minneapolis-St. Paul ...

Air France-KLM Cargo introduces new summer cargo network


Air France KLM Martinair Cargo will start operating its new summer schedule on Sunday, 26 March. With a fleet of 170 long-haul passenger aircraft and six full freighters, we are able to offer vast capacity on around 1,125 weekly services to 127 ...

Nervous fliers look away! Dramatic moment a passenger plane is battered by Storm Doris as it makes a VERY hairy ...


This is the heart-stopping moment that a KLM passenger plane made a dramatic landing as Storm Doris raged. Incredible footage shows the jet battling fierce winds at Leeds Bradford Airport in West Yorkshire and coming in at such an acute angle that the ...

AFI KLM EM Opens Shanghai A350 XWB Component Logistics Center


While much of the MRO industry's focus this week has been on developments in and news announcements from Dubai in concert with Aviation Week Network's MRO Middle East event there, Air France Industries KLM Engineering & Maintenance (AFI KLM E&M) has ...

KLM Customer Service Reps Avoid Turbulence in Social Media with AI Tool


DigitalGenius is the company behind the technology. The London-based firm built some of the very first Customer Service chatbots for companies like BMW, Panasonic and Unilever. And it's been developing an AI-powered Customer Service solution, using ...

This $248 Million Deal Would Create a New Giant in Airline Catering


Swiss airline catering company Gategroup Holding (ggruf, +3.76%) said on Thursday it was buying Air France KLM's (aflyy, -0.37%) catering business Servair for 237.5 million euros ($248.31 million), including debt, to create the world's leading inflight ...

Klm atterra da aprile a Catania e Cagliari


Due nuove destinazioni in Italia per Klm che dal 22 aprile opererà su Catania e Cagliari. Lo sbarco in Sicilia da parte della compagnia aerea olandese permetterà di collegare l'aeroporto Fontanarossa ad Amsterdam Schiphol ogni sabato e la domenica.

E adesso Klm vola a Cartagena


A partire dal 28 marzo 2017, Klm Royal Dutch Airlines non includerà più Cali nel suo collegamento da Amsterdam a Bogotá ma Cartagena, con tre frequenze settimanali: martedì, giovedì e sabato. «Klm è sempre alla ricerca di nuovi modi per migliorare la ...

The delivery of KLM Royal Dutch Airlines's first 787 Dreamliner


“The KLM brand is synonymous with innovation, reliability, and outstanding Customer Service, which will be perfectly complemented by the addition of the 787 to the airline's fleet,” said Todd Nelp, vice president of European Sales, Boeing Commercial ...

KLM to Make Final Dramatic Landing With 747


Dutch carrier KLM will stop flying the iconic Boeing 747 to St. Maarten airport--where planes pass just over the head of beachgoers on their descent--by the end of the week. Photo: Paul Leonard via Storyful. Editor Picks · 3:00 Up Next. Global Leaders ...

Can Positive Marketing Boost KLM in the US?


Customer Service is efficient and well regarded. As great as these green gestures are, however, they may have a limited effect on a flying public whose first concern is usually cost — especially among the infrequent travelers targeted by KLM's new ...

KLM Partners With DigitalGenius to Bring AI to Social Servicing


Now, news coming from Amstelveen (Netherlands) and San Francisco (USA) report that the KLM Royal Dutch Airlines is testing AI in Customer Service through social media, taking the next step in social servicing. To do so, KLM is using DigitalGenius' AI, ...

Ecosystem


Artificial intelligence is a hot topic these days. In this industry, investment grew more than 3-fold since 2013, and new services and applications for it are appearing every week. These two facts alone provide plenty of reason to believe that AI is ...

KLM launches free in-flight newspaper app


Dutch flag-carrier KLM has launched a smartphone app that allows its passengers to read a range of newspapers mid-flight for free. The KLM Media App is available for Android and iOS, and boasts thirteen different publications. These are a range of ...

Timing key in building 787 support skills: Air France-KLM MRO arm


Generous project timing and close co-operation with partners were central for the establishment of Boeing 787 support capabilities at Air France Industries KLM Engineering & Maintenance, in the view of the MRO provider's head of strategy Rob Pruim.

Artificial Intelligence From Salesforce Partner DigitalGenius To Boost KLM Customer Service


KLM Royal Dutch Airlines is the first airline and probably the first enterprise worldwide to test how artificial intelligence could assist Customer Service agents in managing the increasing volume of interactions with customers over social media channels.

KLM Announces Pop Up In San Francisco


"The KLM Pop Up embodies the helpful, friendly, and innovative values of the airline, bringing to life the high standards of Customer Service KLM is committed to offering across all passenger touch points," said Eric Caron, Vice President and General ...

KLM start een pilot met Artificial Intelligence van DigitalGenius


Het Human+AI™ Customer Service Platform van DigitalGenius combineert het beste van menselijke én kunstmatige intelligentie zodat bedrijven kunnen voldoen aan stijgende klantenverwachtingen. De kern van dit platform zijn deeplearning-algoritmes, ...

KLM runs pilot with Artificial Intelligence


KLM is an industry leader in adopting new technology and has become the first global company to deploy a deep learning product in its Customer Service operation to help and engage with customers. The deployment of DigitalGenius is a prime example of ...

KLM to suspend Egypt flights over 'economic reasons'


FILE -- In this Sept. 30, 2003 file photo, an Air France jumbo jet rolls behind the tail of a KLM Royal Dutch airliner at Charles de Gaulle airport in Roissy, north of Paris. KLM said Wednesday, Sept. 14, 2016 that it will temporarily suspend flights ...

Australian Scott Hend takes lead at 14-under in KLM Open


SPIJK, Netherlands (AP) — Scott Hend picked up four shots in his last five holes to finish at 14 under and take a one-shot lead into the final round of the KLM Open on Saturday. The Australian eagled the par-5 15th and birdied the last, while Italian ...

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