Juno customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Juno.

Posted by Anonymous


There is a scammer giving a telephone for Juno customer service.



Also today, when I entered Juno.com, I was warmed the site was unsafe and that I should return to safety.

Posted by Anonymous


Terrible. Called drivers who ended up being far away. Wait time continually changed, some cancelled and some couldn't even speak well enough to tell me location. I called customer service number where after pressing many numbers ended up not working. Very poor service and poor contact help. Will look elsewhere for a better service

Posted by Anonymous


I'm not willing to pay for customer service! I only want to know if you are giving/selling my email address. I'm suddenly getting bombarded with advertisements.

Posted by Anonymous


I cancelled my juno account last January 2016 why am I still being billed by my credit card for January 2017 Juno Online when I no longer use it????? Juno drops out and has too many issues to continue using it. All phone numbers for June as of 2/6/2017 are no longer working and these are listed on your start up pages as working numbers. Since I am no longer using juno how can you contact me??????

Posted by Anonymous


Hello. This is Russell Young, and I keep getting popups,
Network errors. Also, my Juno connection keeps dropping
out. When I receive better than 20 to 25 emails daily, it
takes a while to go thru them. Why is my Juno connection
dropping out so soon?? Do I have the latist Juno software??

Posted by Anonymous


I have been deleting the nasty "VIAGARA" junk mail for 3 months and asking you to BLOCK THIS JUNK!!!!

It is coming more than ever twice a day or more!

PLEASE BLOCK THIS FROM EVER ENTERING MY E-MAIL again.

Posted by [email protected]


My Juno email on my computer is fine, it filters most of the junk mail. But it's NOT working on my iPhone, today I received 163 junk emails. Please help me resolve this.

Posted by Anonymous


I need to have my juno account shut down completely. I cancelled it but just checked and it is still active. Alice Marge Thompson

Posted by Ass Above So Blow 29


Your an extension' of " The National Enquirer'" right? I have never seen more sensationalist fodder' printed in the name of informative news? Just who's pocket do you reside in? TRUMPS Campaign' i have never seen more one sided' mud slinging against a candidate' and I will add' a woman' so are you deviled pen fracker's' misogynist as well? If your News page; were on literal paper' I wouldn't leave it in a restroom stall' void of tissue Your an embarrassment' to anything considered free and unbiased reporting. $$$

Posted by [email protected]


My email for the past month has all of a sudden started getting hundreds of emails and all of them are coming through twice back to back. This is not acceptable. What can I do to stop this as it has never happened before. Also I am not getting my emails from United Airlines now and I always have in the past. I have flights scheduled and I need them. Please resolve this.

Posted by Marlene Hunt


I know my juno email box is full. I need to access it to get some things off of it. I would like to delete lots, but not really close it. If that is not possible, I would just like to retrieve some information. I have been trying to do this for a couple of months, but it moved so slowly, and would freeze on me. Is there any way I can retrieve what I need?

Posted by Anonymous


Virtually impossible to get help via phone -- redirected to Net Zero and worse.
Also expected to pay for getting help with something wrong in Juno system -- email to my address is undeliverable.

Posted by Phil


I received this email, is it real or a scam? sent from [email protected]






As part of our effort to improve your experience across our consumer services, weÃ?Æ?Ã?¢Ã?¢ï¿½Ã?¬Ã?¢ï¿½Ã?¢re updating the Email Services Agreement and the Email Privacy Statement. We want to take this opportunity to notify you about these updates.



The Email Services Agreement will cover most of consumer online service.



Click Here to Update your Email Services Agreement



The updates will take effect on May 9, 2016. If you continue to use our services after May 9, 2016, you agree to the updated terms.

If you do not agree, you can choose to discontinue use of the services and close your Email account before May 9th.

Posted by Anonymous


Over 10 years ago I signed up for a 10-11 buck a month Juno email account. It was great as it fit my limited bandwidth needs. Now it continuously jams with adverts and the email is non readable. I called to ask to have the adverts removed, and they said "Don't you like our advertising ?" The answer is not at all, for a paying service, a person does not need to be pulling along an anchor.

Posted by danoesq2


You have so many ads that slow down the service- the news videos play half the time if your lucky- I just use juno for the free email- nothing else- your site sucks bigtime.

Posted by M9perine


I have not been able to reply using Juno over my cell. No problem on my desktop. What can I do to be able to use Juno over my phone.

Posted by Anonymous


Nov. 10, 2015



I have been trying to pay my juno bill of 35.40 for the last two hours. Have I been successful?



Francis Levy

Posted by Anonymous


Cannot use my Juno e mail Believe my account (Master Charge) has been changed.

cannot get hold of anyone. My name is James B. duff password is dupher. Please contact me at

Posted by Anonymous


my juno page just don't work, it sleep for 30 seconds then works for 30 seconds.

I've try to call support but get someone in another country, I live here need to talk to someone here, are I need to close my account. need someone to call me

Posted by Anonymous


I called the middle of December to cancel my Juno account effective January 1st. I was told that I would get one month free so service would be disco tinted February 1st. I just found a charge on my credit card which I think must be for February. I do not want to continue up with Juno and feel you are not being fair with me. Check tour records and you will find I have been a customer for many years. Please cancel my service and credit my account. I have a new service so do not need Juno. Please call me at if you have any questions. Thank you Willa Lucas.

Posted by Anonymous


The problem with our DSL service appears to be caused by interference on our telephone line. The lines at this location are in poor condition. We are now considering other internet options.

Posted by Anonymous


I need help. I was hacked and locked out of my account. Calls and emails are worthless. I am about to cancel my juno and I am a paying customer. My juno for at least 10 years and I am locked out.

Posted by Anonymous


I havre tried for the past 4 days to reach someone utilizing the phone number indicated on your invoice. Each time I'm told that my call cannot be completed as dialed. I have a question regarding my bill and I need to speak to someone.

Posted by [email protected]


I have been a member of juno for 15 years and tonight I can not even reply to an e=mail becasue you have a box that appears that states that I have too long a message and for me to shorten it and send it again. I edited 4 times until I had less than one line and still your juno box came up and said the same thing. I had to use my sifes' computer that is not juno to reply. Is this a way to run a business?

Posted by countryhousekeeper


Hello, I have been a member of Juno as for my internet service for years . I am unable to get online!! Please help !!

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