MetLife customer service

Find contact information for MetLife customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest MetLife customer service news.

Auto and Home Customer Service

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  • How to reach a live person:
    • Press 0
      Speak "customer service" three times
  • Hours of Operation:
    • This information has not been added.
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  • Email:
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Life Insurance Customer Service

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  • How to reach a live person:
    • Speak "operator" continuously until transferred. Took me about 10 times until they finally let me talk to a live person.
  • Hours of Operation:
    • Mon-Fri: 9am - 6pm ET
  • Email:
    • This information has not been added.
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  • Customer service link:
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User Reviews

Posted by Anonymous


I am trying to find out about these life policies what is values...please call or send email .lewendowski would also like form to change benefficiary..Richard Lewendowski 4226 knollpoint dr wedley chapel ..Thank you...

Posted by Anonymous


I have not found my 1099-INT for 2013. My name is Abbott W. Mosher, 294 Mosher Rd, Gorham ME 04038, Phone . My recipient's ID number ends in 1812.

Posted by zuch


I have nothing but praise for Met life. Both my parents had long term care insurance with them and I had power of attorney to take care of them. I always dealt with the same person. Claims were always paid on the 10th of the month like clockwork. And the claims were huge, month after month as they were either using aides or in nursing facilities. When my dad died he had several life policies that were all paid in a timely manner.

Posted by monkey111


BI have had my car insured by MetLife Auto and home for many years....and I have always received my policy premium notice by mail...always..Thank goodness today while I was paying my other bills I realized I had not gotten my premium notice. I called MetLife immediately and was told by Orlando that my policy had been cancelled due to non-payment....I almost hit the ceiling..I let him know that I had not received my premium notice or any other notice that they send when pymt is late. He said that is because they had an e-mail from me saying I wanted to go paperless....I dont allow anyone but myself to take money from my account and all of my bills are paid by check.

So after being transferred to two different people and being asked question after question my insurance was reinstated but only after I paid them $345.00 to do it.

I have been late a few times since I have been with MetLife and I have always received a notice that if payment was not received by such and such a date my coverage would be cancelled....I received nothing this time...it was cancelled and I was not notified. I need to have my car insuredand that is why I gave them the money to reinstate my coverage.

But I will be shopping around for another company...hopefully I willfind another on soon.

MetLife may be good for awhile but that is all.

Take my advise and dont do business with them.

Posted by geo


cannot get anyone on the phone. I have claims on my home that I have not made. A 32k hail report in June. It may be rainy in the NW but not that cold. My agent unavailable. Will change carrier asap. Plus as my home falls in value my premiums go up. What a scam!!

Customer Service Ratings

Based on 110 votes.

2.9

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Corporate Office

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Customer Service Scoreboard

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Hours of Operation

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MetLife customer service news

Snowstorm gives MetLife Stadium dress rehearsal

The NFL and personnel at MetLife Stadium had a Super Bowl pop quiz on snow removal less than two weeks before the title game between the Denver Broncos and Seattle Seahawks. The league and stadium officials decided to use a winter storm that ...


{@$!#^ Metlife loans

Box 270, Money Transfer Service Inaccurate Result, we weight a wide array of customer service options heavily in our review, matching your needs with our massive lender network to find you the best available loan. Each brokerage is independently owned ...


Insurance company MetLife treats big data with a startup attitude

That lean attitude went towards building the MetLife Wall, a customer service product that organizes particular customers' data in a format close to a Facebook Wall. The technology, designed to better inform customer service reps while interacting with ...

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