MetLife customer service

Find contact information for MetLife customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest MetLife customer service news.

Auto and Home Customer Service

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  • How to reach a live person:
    • Press 0
      Speak "customer service" three times
  • Hours of Operation:
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  • Email:
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Life Insurance Customer Service

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  • How to reach a live person:
    • Speak "operator" continuously until transferred. Took me about 10 times until they finally let me talk to a live person.
  • Hours of Operation:
    • Mon-Fri: 9am - 6pm ET
  • Email:
    • This information has not been added.
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  • Customer service link:
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User Reviews

Posted by Anonymous


I am trying to find out about these life policies what is values...please call or send email .lewendowski would also like form to change benefficiary..Richard Lewendowski 4226 knollpoint dr wedley chapel ..Thank you...

Posted by Anonymous


I have not found my 1099-INT for 2013. My name is Abbott W. Mosher, 294 Mosher Rd, Gorham ME 04038, Phone . My recipient's ID number ends in 1812.

Posted by zuch


I have nothing but praise for Met life. Both my parents had long term care insurance with them and I had power of attorney to take care of them. I always dealt with the same person. Claims were always paid on the 10th of the month like clockwork. And the claims were huge, month after month as they were either using aides or in nursing facilities. When my dad died he had several life policies that were all paid in a timely manner.

Posted by monkey111


BI have had my car insured by MetLife Auto and home for many years....and I have always received my policy premium notice by mail...always..Thank goodness today while I was paying my other bills I realized I had not gotten my premium notice. I called MetLife immediately and was told by Orlando that my policy had been cancelled due to non-payment....I almost hit the ceiling..I let him know that I had not received my premium notice or any other notice that they send when pymt is late. He said that is because they had an e-mail from me saying I wanted to go paperless....I dont allow anyone but myself to take money from my account and all of my bills are paid by check.

So after being transferred to two different people and being asked question after question my insurance was reinstated but only after I paid them $345.00 to do it.

I have been late a few times since I have been with MetLife and I have always received a notice that if payment was not received by such and such a date my coverage would be cancelled....I received nothing this time...it was cancelled and I was not notified. I need to have my car insuredand that is why I gave them the money to reinstate my coverage.

But I will be shopping around for another company...hopefully I willfind another on soon.

MetLife may be good for awhile but that is all.

Take my advise and dont do business with them.

Posted by geo


cannot get anyone on the phone. I have claims on my home that I have not made. A 32k hail report in June. It may be rainy in the NW but not that cold. My agent unavailable. Will change carrier asap. Plus as my home falls in value my premiums go up. What a scam!!

Customer Service Ratings

Based on 110 votes.

2.9

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Corporate Office

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Hours of Operation

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MetLife customer service news

Metlife Inc : Global Banking Alliance for Women and MetLife Foundation Partner ...

Currently, a significant gap exsists among financial institutions in the technical support required to design and implement services and products for women entrepreneurs of micro, small and medium sized businesses. Further, according to the ...


Új gyermekbiztosítási terméket vezetett be a MetLife Magyarországon

Az asszisztencia szolgáltatásoknak köszönhetően a szülő bármikor segítséget kérhet, mivel egy 7/24 órás orvosi call center várja hívását. A Junior Care termék szolgáltatásai alapján a szülő kérhet magántanárt huzamosabb kórházi és/vagy otthoni ápolás ...


MetLife Introduces Voluntary Retiree Life Insurance

... materials for enrollment; maintaining and managing all retiree and spouse records; maintaining all beneficiary information and preparing and delivering beneficiary claim packages; managing billing and providing MetLife's toll-free customer service ...

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