Posted by Anonymous
You have too many commercials and they are too long. 60 seconds should be the max.
Hulu Plus customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Hulu Plus.
09
Nov
06
Aug
Posted by Boston
Hulu is abysmal. In the approximately one month since I've had a free trial with them I've averaged one phone call per week due to access problems, ranging from the video crashing midway or toward the end to "screen freeze" to disappearance of the Hulu app from my TV. Latest attempt to contact them: no phone service available. Ended up on a "chat" with a rep who advised that my "device" may have "deprecated" [sic]. When I questioned how an app that was on the screen and working yesterday could have disappeared a day later, the rep said that's the way things go in the world of tech -- i.e., abrupt outdating of apps. If so, NOT ON MY DIME. If I have to work constantly to access what I've paid for, my cancellation is in the offing.
03
Apr
Posted by Anonymous
I'm very upse, why did Hulu take off my soap opera "vino el amor" half way, that is not right!!! I have been using hulu for a long time and I do have problems, it freezes a lot, specially on weekends, I have been putting up with that, but taking off a show without showing the end... that stinks!! I will try something else better then Hulu!
30
Jan
Posted by [email protected]
i am not happy with hulu i pay 11.99 for hulu to play 2 minutes and then buffer for 5 minutes .....really there was nothing stating that the play back depends on your internet connection ...it's really pissing me off the only time i can watch hulu without it buffering is in the wee hours of the morning ....did i say I'm getting very pissed off with hulu it might be good if you live in the city ..i live in country and have wifi but it doesn't state anywhere in the sign up plan that it plays better according to where you live ....i'm getting ready to cancell i'm sure netflix needs my money more as they play the whole damn movie with it buffering once ....
12
Jan
15
Nov
15
Nov
04
Nov
20
Oct
10
Oct
Posted by Anonymous
Had a very hard time locating a Hulu customer service phone number the where saying on the bottom on there site. When I finally found this. The said there is a waiting time of 30 min, Marina answered in less than 2 min. She was very helpful and friendly. Had problems with my e-mail to cancel the free trial.
13
Aug
03
Aug
20
Jul
Posted by Anonymous
Hi my name is Valorie I have a request I really love martial art movies be the majority of them are in Chinese,Mandarin, Thai,etc... And they are mostly subtitle is there a way to put them in English? I do know that Netflix has that option to put the movie in English can u do the same?
14
Jul
11
Jun
10
Jun
04
Jun
03
Jun
23
Apr
Posted by Kellyfriend
I have asked you all to remove me way back in November but you continue to charge my bankacct which has given me all types if over draft feed that I can't afford please remove me I have called an they said they did u have phoned sevrel times an each time they said they were removing me now hear we as way up in April an I'm still being charged kelly friend I don't even have hulu
16
Apr
16
Apr
15
