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Hulu is abysmal. In the approximately one month since I've had a free trial with them I've averaged one phone call per week due to access problems, ranging from the video crashing midway or toward the end to "screen freeze" to disappearance of the Hulu app from my TV. Latest attempt to contact them: no phone service available. Ended up on a "chat" with a rep who advised that my "device" may have "deprecated" [sic]. When I questioned how an app that was on the screen and working yesterday could have disappeared a day later, the rep said that's the way things go in the world of tech -- i.e., abrupt outdating of apps. If so, NOT ON MY DIME. If I have to work constantly to access what I've paid for, my cancellation is in the offing.


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