Hotels.com customer service news

Find the latest Hotels.com news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Expedia et Hotels.com partenaires de l'UEFA Champions League


Expedia Group annonce un accord avec l'UEFA afin de devenir le partenaire de voyage officiel de l'UEFA Champions League. Cet accord de trois ans concerne également la Super Coupe de l'UEFA, l'UEFA Youth League et la toute nouvelle UEFA Futsal ...

Surprise! This is not a reason to receive a Hotels.com refund


Jeff Gillman would like a full refund from Hotels.com for his self-booked Mexican hotel reservation. Although our advocates reached out to Hotels.com on his behalf, his Mexican hotel ultimately told Gillman ¡Adiós! The property Gillman booked turned ...

Hotels.com Consolidates $175 Million North American Media Business With MediaCom


Booking giant Hotels.com has concluded a competitive review launched last fall by sending its North American planning and buying business to MediaCom, a company spokesperson confirmed this week. The news marks a significant win for WPP, which is ...

Hotels.com's Captain Obvious Is Campaigning to Guest Host HQ Trivia


Captain Obvious is ready for his close-up. One question at a time, though. Hotels.com and agency CP+B's latest fun digital stunt for the brand's goofy character features Captain Obvious gunning to become the newest host of HQ Trivia. HQ rose to ...

Ask for a corner room and take your DOG: Experts reveal the hacks that will bag you the best deals and rooms in hotels


Bagging an upgrade in a hotel will always make a holiday extra special. And you'll be pleased to hear that getting one doesn't involve breaking and entering. Just follow these handy tips from the staff at hotels.com - from asking for a corner room to ...

CIO Interview: Thierry Bedos, CTO, hotels.com


In this CIO interview, Computing speaks to Thierry Bedos, CTO of hotels.com. Bedos opened by outlining his current priorities, including enabling business growth, and driving the firm's cloud migration project. "Top of my agenda at the moment is to ...

Hotels.com Seeks New North American Media Agency to Help It Stand Out in a Cutthroat Market


Travel booking site Hotels.com has launched a full review of its North American media planning and buying business. It will combine the American and Canadian portions of the account, seeking a strategic advantage in the increasingly crowded reservation ...

PEOPLE Perks: Make Your Dream Vacation Happen with Our Exclusive Discount Code


Don't give up just yet on your summer vacation plans! As a part of our PEOPLE Perks series, readers looking to follow through on their summer sightseeing aspirations or grab a great deal on a room while they're moving the kids in at college can get ...

Roumanie : Pierre Duarte (ex-Hotels.com), arrêté en janvier pour pédophilie puis libéré


Selon nos informations, Pierre Duarte, ancien patron de Hotels.com en France, a été arrêté pour pédophilie, puis libéré en janvier dernier. L'information et la vidéo ressortent à peine. Nous avons appelé l'Ambassade en Roumanie qui a refusé de nous ...

Hotels.com uplifts big data to get closer to customers


Hotels.com has upgraded its data science operations to Apache Spark running in the cloud to help it become more “algorithmic” in the way it presents accommodation options and features to customers. Chief data science officer and vice president Matt ...

Travel Troubleshooter: I'm still waiting for a refund from Hotels.com


Q I booked five nights at the Majestic Colonial Punta Cana in Punta Cana, Dominican Republic, through Hotels.com in June 2015. I had major shoulder surgery around Christmas and was told by my doctor that I couldn't fly. The hotel's cancellation policy ...

Risparmiare sui tuoi viaggi con i codici sconto Hotels.com


... ha cambiato nome in Hotels.Com. Hotels.com è gestito da Hotels.com LP, una società in accomandita si trova a Dallas, Texas, USA che nel corso degli ultimi anni ha ottenuto un' eccellente visibilità in Italia e in tutto il mondo alla luce di un ...

Golden sleeps: Hotels.com Loved by Guests Awards 2017


Associations · AHLA urges Congress to support critical Brand USA program · MICE Industry · Middle East fastest growing region ..... Brief 23 May 2017 09:00 520. Embraer Executive Jets expands customer support in Europe · Aviation 23 May 2017 08:55 1144.

Hotels.com's 'Winter Swear Jar' Turns Obscene Tweets About the Weather Into Cash for Vacations


Curses! Canadian winters are so bitterly cold and snowy! What the hell can frost-fatigued, wind-weary, drift-dodging Canucks do to get some relief? Well, damn! Now, they can check out the “Winter Swear Jar” from Hotels.com. The social media push from J ...

Meet your new mobile butler: Hotels.com Concierge will change how you travel


Europe · USA & Canada · Central & South America · Asia-Pacific · Australia & N.Zealand · Middle East · Africa · Columns · Interviews · Articles · Speakers' ..... Embraer Executive Jets expands customer support in Europe · Aviation 23 May 2017 08:55 1144.

Photo Gallery: Hotels.com 25th birthday


Hotels.com celebrated its 25th birthday with a travel industry and customer party at STUDIO Sydney Tower, hosted by The Bachelor star Tim Robards. Hotels.com began life in the same year as the internet was born, 1991, and is today owned by the Expedia ...

NAU Hotels com novos directores


São quatro as unidades da NAU Hotels com novos nomes na sua direcção: Ana Portugal assume a direcção-geral do Palácio do Governador, em Lisboa; Cristina Ventura é a nova directora do Vintage Lisboa; Gonçalo Ferro assume o Salema Beach Villas, no ...

Ibotta Partners with Boxed, Groupon, Hotels.com, Jet and Other Leading Companies to Offer Consumers First-Ever ...


DENVER, Aug. 31, 2016 /PRNewswire/ -- Ibotta, the mobile shopping app whose users have earned more than $110 million in rewards on in-store purchases, today launched a brand-new way for consumers to discover great brands and earn rewards on ...

Hotels.com finds New York City offers top hotels for Pokémon Go travelers.


@Fuckupphil We are sorry to hear about your frustration. Kindly DM us your itinerary number and email addreess us... https://t.co/KmJeb3DDNO. about an hour ago. Follow us on #Instagram & share your #travel & hotel view photos for chance to be featured!

Hotels.com: un cinese su 3 spenderà di più


In Cina il turismo continua ad andare a gonfie vele, nonostante il rallentamento economico dell'economia del paese. A mettere nero su bianco la tendenza ci pensa il quinto Chinese International Travel Monitor di Hotels.com, che svela come il 92% dei ...

Expedia launches Hotels.com for Partners


Expedia Affiliate Network has launched Hotels.com for Partners, a new online platform that allows partners such as airlines and travel companies to white label or co-brand with Hotels.com, and access its huge list of hotel rates and availabilities ...

Lux Hotels com novo director de Food & Beverage


João Silva Lux Hotels João Silva é o novo director de Food and Beverage do Grupo Lux Hotels. Com a sua entrada em Maio, o profissional assume a direcção deste departamente de quatro hotéis do grupo português, sendo eles o Lux Lisboa Park, Lisboa ...

Hotels.com, italiani e mobile: «Il 41% prenota il giorno della partenza»


Gli italiani prenotano sempre più tramite dispositivi mobile, anche all'ultimo minuto, sfruttando qualsiasi occasione e facendosi influenzare non solo dal prezzo delle strutture. A dirlo sono i risultati di Mobile Travel Tracker, ricerca condotta da ...

Hotels.com Mobile Travel Tracker Study Finds Travelers Prefer Their Device More than Their Loved One


DALLAS, TX -- As mobile devices continue to evolve, the Hotels.com® Mobile Travel Tracker* uncovers the true impact that our mobile phone is having on our booking and travel behaviors. As the number one travel accessory, the data reveals that we book ...

1087 hotels in the US scoop gold awards in Hotels.com Loved by Guests Awards 2016


New Appointments · Travel Solutions International USA (TSI USA) names Therese Kelleher as President · Aviation · No1 Lounges bolsters ... As travel industry grows so does need for more engaged Customer Service · Cvent reveals 2016 list of Top25 meeting ...

Hotels.com: i mediorientali big spender anche nel 2015


Gli europei risentono ancora della crisi economica mentre i visitatori internazionali non badano troppo a spese quando si tratta di soggiornare in Italia. E' questa la conclusione dell'Hotel Price Index di Hotels.com, monitorando le strutture ricettive ...

Hotels.com targets young, tech-savvy travelers


We also operate a call center in Korea for 16 hours from 7 a.m. to 11 p.m., longer than those of our competitors." Hotels.com offers the 10+1 deal to its membership users so that if a customer who books lodging for 10 times will get a free room for the ...

Hotels.com: in Italia tariffe alberghiere in rialzo del 3%


Stando a quanto registrato dall'Hotel Price Index di Hotels.com, nel 2015 i prezzi medi degli hotel sono cresciuti solamente dell'1% rispetto all'anno precedente, trainati dal Nord America, che ha visto un aumento del 3%. Nel 2015, l'indice globale si ...

GJC Hotels com hotel em Lisboa


O Grupo José Cristovão vai abrir uma nova unidade hoteleira em Lisboa, a primeira do grupo na capital portuguesa. A nova unidade do GJC, que conta no seu portfólio com o Hotel dos Templários, em Tomar, Hotel Presidente, em Luanda, Hotel Cascais ...

Hotels.com Checks in With ESPN, TNT Sports


Hotels.com, the online booking service, says it has launched a series of TV sports sponsorships. The company sponsored ESPN's Super Tuesday, which included pop-up animations featuring spokesman Captain Obvious asking ESPN announcers' questions.

Better bookings through analytics and agile - an interview with Hotels.com CTO Thierry Bedos


They say a week is a long time in politics, but it's arguably more so in the world of technology where things move at a increasingly fast pace. Two years ago, the Apple Watch was no more than a concept and driverless cars weren't much more than an ...

Cathay's Asia Miles partners with Hotels.com


Cathay Pacific rewards programme Asia Miles has partnered with online accommodation booking platform Hotels.com. The move means members can now earn two Asia Miles for every HK$10 spent (or the equivalent amount in any foreign currency) at ...

Hotels.com Conducting 'Hotel Transylvania 2' Contest


Hotels.com has teamed up with Sony Pictures Entertainment to host a "Hotel Transylvania 2" themed competition that will send one lucky winner on a fun trip for four to Los Angeles. To support the release of Sony Pictures Animation's "Hotel Transylvania ...

Hotels.com Releases Hotel Price Index results for the First Half of the Year; U.S. up 2%


DALLAS, Sept. 2, 2015 /PRNewswire/ -- For the first time, hotel prices paid in three world regions have overtaken their pre-financial crisis levels of 2008/2009, with North America, the Caribbean and Latin America setting new records although the ...

Hotelpreise leicht gestiegen: weltweiter Zuwachs um ein Prozent


Rund um den Globus sind die weltweit gezahlten Hotelpreise im ersten Halbjahr um durchschnittlich ein Prozent gestiegen. Drei Regionen setzten neue Rekorde: Nordamerika, die Karibik und Lateinamerika liessen zum ersten Mal die Finanzkrise hinter sich.

Hotels.com Buried a Giveaway in the Fine Print of a TV Ad to Reward People Who ...


TV: USA Postpones Tonight's Mr. Ro… Tech: YouTube's New Gaming Platform … Ads & Brands: R/GA Appoints New Global Chief… .... Subscribe to Adweek. Subscription Options · iPad apps · Newsletters · Reprints · Back Issues · Customer Service ...

Hotels.com Buried a Giveaway in the Fine Print of a TV Ad to Reward People Who Paused It


Hotels.com has a marketing mission that, as far as client mandates go, is pretty fun: Find surprising ways to use standard ad buys. For example, earlier this summer the booking site put a twist on Facebook's silently autoplaying videos by creating a ...

Nowboat Is Trying to Become the Hotels.com of Boats


If you're not lucky enough to have your own with a captain willing to pull it into whatever marina you happen to be near, the world of boat charters is full of sketchy companies with terrible websites. Hong Kong-based startup Nowboat is attempting to ...

Hotels.com Phishing Scam Duping Travelers


An undisclosed number of travelers who use Hotels.com may have been victims of a phishing scheme. The company said some customers were recently tricked into disclosing their names, phone numbers, email addresses and travel bookings. An individual ...

Half of British tourists will steal from hotels says Hotels.com survey


A new worldwide survey has found travellers from Argentina most likely to take advantage of the not-so-free amenities offered in hotels. In fact, 73 per cent of Argentinians have admitted to stealing from their hotel rooms - not including toiletries ...

Hotels.com Created a Facebook Autoplay Ad That's Infinitely Better Without Sound


For brands and content creators, Facebook's autoplay videos have become a mystical chalice bearing bountiful views—as long as you don't mind your clips airing in silence. Instead of expecting users to turn on audio (because who would?), more and more ...

Da Hotels.com un nuovo programma di fidelizzazione


Si chiama Hotels.com Rewards, il nuovo programma di fidelizzazione di Hotels.com basato sull'evoluzione del Welcome Rewards. Gli iscritti al programma, oltre a ottenere una notte gratis ogni 10 prenotate sul sito in quasi 200mila strutture in tutto il ...

Lux Hotels com segunda unidade na capital


lux lisboa park Propriedade do grupo Lux Hotels, o Lux Lisboa Park tem abertura prevista em regime de 'soft opening' no próximo mês de Junho, prevendo-se que esteja completamente operacional em Agosto. António Gonçalves, um dos administradores do grupo ...

Hotels.com, Marieke Flament a Pochuswright Young Leaders Summit


La senior director marketing è stata inserita tra i professionisti under 35 più promettenti del turismo. L'edizione di quest'anno si tiene a Dublino dal 12 al 15 maggio. Hotels.com annuncia oggi che Marieke Flament, senior director marketing, è stata ...

Hey Hotels.com, when were you planning to tell me I needed a visa?


Before making the reservation, I called Hotels.com's customer-service number to inquire if there was a shuttle from the airport to the hotel. The representative informed me that there was no shuttle, but that I could request a limousine pickup or just ...

Hotels.com rynnistää televisioon mittavalla markkinointikampanjalla


Hotels.com rynnistää televisioon mittavalla markkinointikampanjalla - Uutiset - Markkinointi&Mainonta .... Social customer support is a new frontier for brands to be remarkable. 2. Ihmejuttuja. 24.9. 08:28 ... Kuinka vahva USA:n talouskasvu on? Lisää ...

Hotels.com Announces Apple Watch Compatible App


Today, Hotels.com® announced its first Apple™ Watch compatible app, enabling its users to seek nearby hotel deals, view upcoming reservations and locate their hotel via GPS. "We are delighted to be one of the first travel companies providing our ...

How Hotels.com got started in big data - by focusing on the customer


The online team, for example, thought of the customer as just one of a number of visitors to the site, while the loyalty department thought of the customer as a registered user. But the company wanted to alter this in order to get a more complete ...

Hotels.com: nel 2014 aumenti medi negli alberghi a +3%


Hotel - concierge Secondo l'Hotel Price Index (HPI) di Hotels.com, nel corso del 2014 – per il quarto anno consecutivo – i prezzi degli alberghi hanno registrato una crescita globale del 3%. L'economia globale in ripresa ha portato i consumatori ad ...

Wall Street Unites for Hotels.com Style Derivatives Offer


(Bloomberg) -- Banks including Goldman Sachs Group Inc. and JPMorgan Chase & Co. are collaborating to sell structured products in Asia as private wealth in the region balloons. Six financial institutions and technology provider AG Delta have formed a ...

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