Harman Kardon customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Harman Kardon.

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09
Jan

Posted by robert


on 1/9/20 at 7:53AM

I received a AVR 1710S for Christmas. Contacted technical support to get help on programming the remote. No one in technical support knows how to program the remote. They told me to read the book!!!!

26
May

Posted by Anonymous


on 5/26/17 at 11:17AM

I've been trying to get in touch with somebody the number y'all have for customer service do not work anymore I've sent back a product and I still have not received a replacement it's been six months already

31
Oct

Posted by Celstar


on 10/31/16 at 8:56AM

I just bought a new DVD blueray 4k and I want to hook up in my AVR350 but I have already input my old blueray to the DVD input, can I add my new blueray 4k as DVD-2 input but how will I do it. need help thanks.

31
Oct

Posted by Anonymous


on 10/31/16 at 8:52AM

I bought a new blueray 4k and I want to hooked up to my harman kardon AVR 350 but I already hooked up my DVD old blue ray in the DVD input. Can I add my new blueray 4K in the DVD input and label it DVD-2 but how will I do it. need help thanks

08
Sep

Posted by Debbgrmm


on 9/8/16 at 10:51AM

I have an AVR 330 harman/Larson home theater system and need a remote. Do you have one that will work with it? Thanks!

29
Mar

Posted by Melvin & Jhoanna Lichauco


on 3/29/16 at 4:30PM

Harman Kardon does not stand behind it's products. The SB 30 is a defective soundbar, they obsoleted it, and waited for warranty issues to fall beyond the scope of 2 years. The customer service represented is in the Phillipeans and is based on avoidance. I have HK nits from the sixties which work, they are not the same Company, I would urge everyone to not purchase these products. This is the worst product support experienced!

29
Nov

Posted by Jassim


on 11/29/15 at 7:37PM

Hi sir my avr 4000 model power drop problem if I push power button than coming green light for few second after aging coming red light so what is a problem of my system need help from you thanks

16
Nov

Posted by Anonymous


on 11/16/15 at 10:00AM

Very helpful!!! Customer support fellow and I solved the problem with my HK Soundsticks and now they work perfectly!

25
Oct

Posted by Whatever


on 10/25/15 at 2:19PM

Filipino customer service the worst. I will never buy another HK product again.
I'd return what I purchased but it's too difficult to reach someone that speaks English.

14
Oct

Posted by Arnel


on 10/14/15 at 11:24AM

5 stars for me in customer service my speaker will not hold a charge either i brought this in july and call harmon kardon in october for a replacement and Arnel Rocamora was so helpful he gave me no problems at all sent me my UPS return label and will be sending me out new speaker.



Thanks Arnel

21
Aug

Posted by done


on 8/21/15 at 11:35AM

Moving "customer service" to India may have saving HK some money but it sure lost this customer. I give up on you and your products, there are plenty of other manufacturers that care about their customers experience.

09
Apr

Posted by Troy


on 4/9/15 at 7:27AM

The absolute worst service I have ever hah. Its been over a month and the piece of junk onyx studio Bluetooth speaker still hasn't been resolved . it died after only two months. And they keep hanging up on me and giving me a run around. Don't expect them to honor their warranty.

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