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Giant customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Giant.
31
Oct
13
Jul
Posted by Service Dogs Only
After the pandemic going to Walmart is a nightmare. People bringing their non-service animals in the store is unsanitary. I've seen dogs, cats, a snake, mostly dogs, in carts, on leashes, no leases. I am not an animal hater but NO animals except service animals should be allowed in the stores. Managers should be able to tell owners to leave the store and take their pets with them. I have complained to the managers of different stores, (Walmart and Giant Foods) that these people should not be allowed to bring their pets when shopping. I was told that higher ups would not allow them (managers at both stores) to ask these people not to bring their pets in the store for fear of offending them. What about offending people who have allergies, allergic reactions to animal hair, no matter clean they think their pets are, they are still animals. SERVICE ANIMALS ONLY
10
Jun
Posted by Upset
My son has a disability and the sercurity guard physically harrassed my child in Giant for using scooter
He kept telling my child that he was lying about his disability and put his body on the scooter causing the scooter with my child in it to crash
I will call the police tomorrow and file charges
This happened at the Arlington Bailey crossroad
21
May
26
Jun
Posted by Ander
Losing money .. Lancaster ave reading pa .walking out .. in a year I think I spend at least ten Thousand or more. For me that's the most important thing the money ..worker act like they don't see u ... and I was Customer service line 15 minutes no one's there everybody's looking at me. They seen me but nothing so left with my money ... never to return.. .. .more to it but no time
29
Sep
12
Jul
Posted by Anonymous
The professional service provided by Mr. Orlando Britt was above and beyond my expectations. I was in the Marlow Heights Giant on Branch Avenue Store and was some quick shopping to by a few items which included apricots. I did see them because I was moving so fast. I asked Me. Britt was doing his current task if they had them, while telling him I had already look and didn't see them he proceeded to be polite and respond and say I can look for. He did and found them. Saved the day for me and took it a step further and went and went and walk to get me a plastic bag to put the fruit in. Kudos to him he is an asset in my opinion I your company.
