Energizer customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Energizer.

Leave a Comment
Viewing Energizer customer service reviews 1 - 25 out of 59
Next »
11
Sep

Posted by Pam


on 9/11/21 at 6:05AM

I ordered outdoor Solar lighting from QVC and the batteries inserted were 1.2V, 600 mAH and the battery was marked Energizer SOLAR battery. I need to replace 2 and cannot find those same batteries anywhere.

I emailed Energizer and even attached a picture of the battery, but never received a response. So much for Customer Service.

In the meantime bought great batteries from Amazon and passed the info along to the 38 members in my address book; 31 of which have also ordered them. Thru with Energizer, much better companies with lower prices and long life batteries.

16
Sep

Posted by Anonymous


on 9/16/19 at 11:00AM

So I bought the Energizer rechargeable batteries with a charger I started charging the batteries last night they charged for eight hours before I went to bed and they still weren't charged I didn't wanna leave them plugged in all night so I unplug them them plugged it back in this morning because it still wasn't charged been charging for six hours now still not charged don't know what's going on with this thing never did like rechargeable batteries now I know why

12
Aug

Posted by Laura Lauranzano


on 8/12/19 at 11:55AM

Walgreens still advertising "Buy $15 in Energizer Battery or lights purchase" receive a 5 gift card for Walgreens.
Only to find out the Pink sticker on your AA16 Batteries is expired.
Bought 24 dollars worth, ready to send, and date is not any good.
Please have them remove this deceiving advertising.

24
Apr

Posted by STEVEN


on 4/24/19 at 2:08PM

I use more batteries throughout the year, than the average American family. I have three children with countless battery operated toys, not to mention my home flashlights, T.V. remote controls, radios, etc. I also have tactical flashlights and other components that I use to assist in keeping me alive in dangerous situations. (24/7/365) I recently went to my local Home Depot and noticed a sale on Energizer batteries. I hesitated, but proceeded to buy ONE 24 PACK of AAA & 24 pack of AA Energizers. I now can say without hesitation, that for the minuscule difference in price, that Energizer batteries are FAR LES EFFICIENT and do NOT (APPROX 40%) NEARLY AS LONG AS DURACELL BATTERIES. Further, I called customer service to advise the company of my findings and they had the audacity to request that I take photographs of the batteries and send photos to them FOR A COUPON!!! This is UNHEARD OF among huge companies such as Energizer. I had called a well known THERMOS company regarding a faulty THERMOS COVER. They asked for my name, address and I.D. number for the product in question & simply mailed me a replacement cover.THAT IS PROPER BUSINESS ETHICS. I will do everything in my power to pass the proverbial word among my friends & piers, to NEVER BUY ANY ENERGIZER PRODUCTS. Not only are they SUB-PAR, but customer service practices are disgraceful. (P.S.) The replacement THERMOS COVER I mentioned above is fora $140.00 thermos,. not just a junk plastic thermos. That company stands behind the products they manufacture and sell and RESPECT THE CUSTOMER BASE, very much UNLIKE ENERGIZER!

01
Jul

Posted by Dolores


on 7/1/18 at 8:18AM

I was at wits end--I was on a trip my battery went dead which I just replaced- so I had a pack and got a new one--it didn't work I went threw the whole pack of 8 and finally the last one worked. expiration date 10-2018 bar codeI will be glad to send all these dead battery back. I would please like a free coupon to replace these bad ones. I can't take them back to the store as I no longer have the receipt. Thank you

29
Jun

Posted by Anonymous


on 6/29/18 at 3:43PM

This won't change anything, but why did you change the energizer Rechargeable Led Light? One brightness setting is better than two?? Having a bump stick in your hand is better than smooth, hand-fitting? We still have our old one. Working fine. Name worn off. Bad design change.....

21
May

Posted by James


on 5/21/18 at 2:43PM

Your NiMH AA/AAA battery charger, even using your recommended batteries, does not work. It worked one time and never again. Please take this piece of crap back to the drawing room and don't release another until you are SURE it works. Don't believe me, check reviews on Amazon and Target.

02
Feb

Posted by Kristi


on 2/2/18 at 1:28PM

My family love Energizer batteries if you could send coupons it would be great.

01
Feb

Posted by Anonymous


on 2/1/18 at 7:58AM

I have come across several 6 volt energizer battery packs that leak a foul order. The packs were hot upon touch without any connections applied to them. This put all my science classroom students in danger, and many could not display their circuit models due to this. Consumer beware. Customer service calling was inconvenient.

16
Nov

Posted by Energizerripoff


on 11/16/17 at 1:58PM

I have an 8 pack of Energizer Max batteries. Five of the 8 batteries are ALL leaking in the blister pack in which I bought them. On the pack is a useless 800 number. When you call, all you get is a long drawn out bunch of recorded crap, and instructions to go to their web site. As a consumer, I think it is horrendous that Energizer has a customer service number, and refuses to speak to the consumer when the customer does call. I guess I'm screwed, stuck with leaking batteries. Energizer is a rip off, a bunch of S O B's. I don't care how "cute" their Bunny is. I will NEVER buy another Energizer product again. I will tell my story to EVERYONE I come into contact with, and discourage them from trusting Energizer.

09
Nov

Posted by Anonymous


on 11/9/17 at 8:06AM

Two days ago I used an Energizer NiMH battery charger, charging 4 AA batteries. The model# seems to be R1216. There is also a small sticker that has "Q.C. passed 12116" on it. I plugged in the charger one evening and red lights came on. In the morning I went to unplug it. The red lights were still on (usually meaning that the batteries were still charging). I went to unplug it and it was almost too hot to touch. I removed the batteries. Each battery was almost too hot to touch. After the batteries cooled, I placed them in the charger of another brand. The red light on that charger went out with-in minutes. The batteries are charged. I think your product is dangerous. I will throw it away. I'm sorry that I didn't keep the receipt; I do not recall where I bought it.

07
Nov

Posted by David


on 11/7/17 at 5:59PM

We own a 525 dollar musical wall clock. Several months ago we put in four Eveready batteries. We took them out to replace them when daylight saving time ended. One side of the battery compartment is full of corrosion from a leaky battery. I am afraid the corrosion has ruined an expensive clock. What avenues do we have to remedy this? Sincerely David W.Tonn, First

02
Nov

Posted by JMM


on 11/2/17 at 6:13AM

no answer at number listed. email link doesn't work, phone number doesn't work, chat doesn't work. How helpful is that???

17
Oct

Posted by Anonymous


on 10/17/17 at 2:46PM

I'm almost 70 years old now. I bought a two pack of the CR2032 batteries and when I got home I could not open the package. I tried scissors that were too old I guess. I had to return to the store and wait in the customer service line and ask someone to open the package.

It seems there are more and more things I need to buy where I end up in the customer service line waiting for someone to open those products packaging.

What paranoid people these companies are.

17
Oct

Posted by Rovercastle


on 10/17/17 at 1:00PM

Hi ! My name is Rolanda Shorter. I would like to know if you all do interviews through Google Hangouts! I have been offered a job with the Energizer Company and have been given an online interview through Google Hamgouts. I want to know if this is the way you all do your hiring. Please reply back to me at you earliest convenience. My number . I just would like to be sure that this is not a scam of some sort.

24
Sep

Posted by Ron


on 9/24/17 at 3:57PM

You company sponsors NFL Football. I will never buy your product again as long as you buy advertising in support of the NFL while they disrespect the flag, our National Anthem and the country that gives them such advantages almost no one else in this country enjoys!

29
Aug

Posted by RRG


on 8/29/17 at 11:56AM

Customer Service Stinks!!! Spoke To Someone In India Who Couldn't Understand Nor Speak English. Last Time I Buy Your Producta

16
Aug

Posted by Anonymous


on 8/16/17 at 9:57AM

have learned via contact-us phone tree that Energizer has been making batteries w/ 4% recycled material since 2015. Admirable in itself, but is this why the batteries no longer last so long as they used to? Can't give you mfg lot #s since I recycle the cardboard portion of the packaging, but can tell you that a flashlight in which I use 3 AAAs exhausted battery life after a month (before you ask: the light is used perhaps once a day for about 30 sec, just long enough to read labels on CDs)

01
Aug

Posted by Anonymous


on 8/1/17 at 9:45AM

What CS? You can't talk to a Human being no matter what button you push. They don't even mention all of their product line choices. I finally found their Home Office location and got an actual phone number, but called and could only be put through to some CS persons voicemail. That was days ago, and they never returned our call. You have to have one of the WORST customer service attention we have ever seen. We will steer clear of purchasing any other Energizer products. Totally disgusted and angry customer.

31
Jul

Posted by Anonymous


on 7/31/17 at 11:56AM

Why is it so difficult to have someone respond to an email...incident number 1created by soumik mazumdar weeks ago. I have emailed 14 times and still nothing....all I need is replacement caps for a lamp post the is virtually us less at this point...it lit once and never worked again....I need to know if you will take care of this or am I buying new ones

18
Jul

Posted by Anonymous


on 7/18/17 at 5:46PM

Hello

I hope you can help me. I purchased a solar lamp post from QVC for my some for Christmas last year. He just moved into a new house and finally got a chance to use it. He put it together adn it worked one night and now the lights only come on once in a while. He has changed the batteries and put new rechargable ones in it and has moved it to a brighter place ine his yard. It is still doing the same thing. It really is nice when it does come one but who wants something that only works half the time.

Is there anyway I can get replacement light covers so he can continue to use it. I happen to be there one night when it did come one and it is really bright and lights their deck very nicely.

I went back on QVC and apparently they aren't selling it anymore so I turned to you.

Please let me know what can be done so he can use his light all the time.

Thank you ....Linda Gizenski

The item number from Qvc

17
Jul

Posted by Charles Bird


on 7/17/17 at 4:29PM

I have a Energizer Model: NLPLAU Night light that burnt through the back plastic plate and onto the electrical outlet plate. I would be happy to send you a photo of this. I am sure that this wasn't supposed to happen. What can you do about this?

16
Jul

Posted by Anonymous


on 7/16/17 at 3:53PM

purchased your batteries at home depot three times. all six batteries failed

home depot would not return the repecit and said to call you. 800 line does not answer my question. would be great customer service is you would send me 2 a23 zero mercury batteries.

joe godwin

10
Jul

Posted by Anonymous


on 7/10/17 at 9:13AM

I need a replacement part for

MODEL: EN120
Energizer Cup Inverter 12V. It has 4 USB ports and 1 electric outlet.

I need a replacement cable for the plug in cable so I can use my charger. The cable broke shortly after I started using it with just normal usage of plugging it into my car charger.

04
Jul

Posted by Anonymous


on 7/4/17 at 7:56PM

I purchased some AAA rechargable batteries this evening. It says precharged on the package. However, when I got home to use them they were dead as well as the AA batteries that came with the charger. That's false advertising...

Viewing Energizer customer service reviews 1 - 25 out of 59
Next »

While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video