Posted by Vernon Thomas
I needed to speak to an advisor regarding the a current booking, and the status of a Bike Box. The help was patient, and further method sought to find a way of reduction of additional cost. This was a load off my mind and I'm grateful.
I needed to enquire again the next day to make absolutely sure my racing bike would be taken (Racing in Israel) and again excellent help.
Well done easyjet, lowcost but high value customer service.
Vernon Thomas