Rhino 5200 screen lights up but remains blank and cannot use. Tried with batteries and charger. Tried user guide troubleshooting steps. Never used in harsh conditions and kept in Dyno hard case when not in use.
05
Dec
Posted by Meg Beltran
on 12/5/17 at 10:03AM
My hold time was less than 5 minutes. The rep was polite and very helpful. I would highly recommend Dymo Customer Service! Maybe they took the complaints posted previously on this site to heart and did some more training to improve. :-)
10
Aug
Posted by Lori
on 8/10/15 at 4:43PM
impossible to get through to help center on phone - links don't work - just keep taking you back in circles to the main menu. emailed consumer care trainer - told her the problem - she said she would forward my email to a supervisor and have someone call me right away - that was 6 days ago... and I'm still waiting...
24
Feb
Posted by Avril, Heathercraft, Helston
on 2/24/14 at 3:57AM
Dymo are impossible to contact in the UK and their replacement parts are not available anywhere. ABSOLUTELY USELESS
24
Jan
Posted by Anonymous
on 1/24/14 at 10:12AM
Lousy phone service and ordering on web page is just a bad. On hold for 10 - 15 minutes and no answer.