DIRECTV customer service news

Find the latest DIRECTV news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

DirecTV Now Preps Cloud DVR


Scrambling to play catchup with the other skinny bundle OTT services in the US, DirecTV Now is reportedly planning to introduce a cloud DVR service that would let subscribers record a market-leading 100 hours of programming. The move, as reported by ...

DirecTV Now Cloud DVR Trial Lets Subs Store 100 Hours of Shows


DirecTV Now's beta test of a cloud DVR is letting a small group of customers record and store up to 100 hours of shows, according to details uncovered by CordCutterNews. AT&T declined to offer further comment on the trial, but the report, based on ...

Raycom Stations to Stay on DirecTV Through Sept. 5


Yet to reach a new carriage deal, Raycom Media Thursday temporarily extended its current agreement with DirecTV in order to provide ongoing coverage of Hurricane Harvey relief efforts, the station group said. The extension will keep Raycom's 54 ...

DirecTV Now Adds Signals From 25 Network Affiliates


AT&T said DirecTV Now has added more than 25 local ABC, NBC and Fox affiliates to its streaming DirecTV Now service. DirecTV Now currently offers about 130 local stations in 70 markets. "We're giving DirecTV Now customers more live local channels to ...

Will the FTC's Deception Evidence Fall Short? Court to Rule in DirecTV Case


U.S. District Judge Haywood S. Gilliam Jr. said Friday that the court would pause the trial to consider whether the FTC presented sufficient evidence to support its allegations that DirecTV misled consumers by failing to adequately disclose the terms ...

Raycom Stations Warn of Potential DirecTV Blackout


Subscribe. All Access Login · Digital Subscription · Current Issue · Newsletters · Customer Service · Archive .... Sinclair to FCC: We're Priming Divestiture Pump · Charter to Relocate Insurance Division to Connecticut · Disney, Altice USA Seal ...

AT&T's Tablet Comes Preloaded with DirecTV Apps


AT&T has introduced its own relatively inexpensive tablet that includes a “TV Mode” feature that provides quick access to apps for DirecTV (the authenticated app for the satellite TV service) as well as DirecTV Now, the OTT TV service that debuted last ...

DirecTV and FTC Face Off in Federal Court Over Deceptive Pricing Claims; FTC Seeking $4 Billion in Equitable Relief


A bench trial began this week to resolve allegations by the FTC that DirecTV misled millions of consumers about the actual costs of its subscriptions. According to the FTC, DirecTV should be required to pay $3.95 billion dollars to compensate consumers ...

Pay TV hit hard as another 1 million cut cord, Dish, DirecTV slammed


Customers are tired of paying an arm and a leg for bloated cable TV bundles and historically-atrocious Customer Service, and despite a lot of lip service toward competing more seriously on channel flexibility and price, most cable operators continue to ...

DirecTV Now Adds Reelz To Channel Lineup


DirecTV Now subscribers will now have access to Reelz documentary/unscripted programming including The Last Hours Of …, Under the Influence and National Enquirer Investigates, said company officials. READ MORE: Reelz turns 10, license fees kick in.

CBS Shows Are Coming to AT&T's DirecTV Now


CBS said on Monday it signed a deal for its shows to feature on AT&T's DirecTV Now online streaming service. Under the agreement, DirecTV Now will stream CBS, CBS Sports, the CW channel and many of CBS' local broadcast stations, according to the ...

CBS Corp. Sets Carriage Deal With DirecTV Now


CBS Corp. has come to terms with AT&T on a carriage deal that will bring CBS-owned TV stations, Showtime, the CW and Pop to the DirecTV Now streaming service. CBS was the last holdout among the parent companies of the Big Four broadcast networks.

DirectTV Now Strikes CBS Deal


Filling an important gap in its TV lineup, DirecTV Now, AT&T's OTT-TV service, has inked a carriage deal with CBS Corp. In addition to gaining carriage of live local CBS feeds in select markets, the carriage agreement also covers The CW, Pop, CBS ...

DirecTV Now Seeking Cloud DVR Testers


DirecTV Now's cloud DVR feature appears to be on track for a fall debut as the OTT TV provider has begun to send out emailed invitations to join a beta trial that's to begin this summer, Streaming Observer reported. What's not yet known is how much ...

DirecTV Sells Off LifeShield


Hawk Capital Partners said it has acquired LifeShield, a company that specializes in DIY wireless home security products and services, from DirecTV. Financial terms were not announced. DirecTV acquired LifeShield in 2013. LifeShield subscribers tripled ...

DirecTV Now Carries More Than 100 Live Local TV Channels


DirecTV Now, AT&T's OTT TV service, said it has notched carriage deals with broadcasters that enable it to offer 100 live local channels across the U.S. in individual markets, more than tripling the number it offered when it launched last November ...

AT&T Uses Video Bundling to Beat Wall Street Estimates in Second Quarter


AT&T's quarterly profit topped Wall Street estimates on Tuesday as the No. 2 U.S. wireless carrier lowered operating costs and introduced new promotions bundling video with phone service that helped it compete in a fierce market for customers. Its ...

AT&T Kicks Off DirecTV Now Ad Campaign


Looking to drive awareness for its OTT TV service, AT&T has kicked off a national ad campaign for DirecTV Now that stars Michael B. Jordan (Black Panther, Creed, Friday Night Lights). The ads, created by BBDO, emphasize certain features of the OTT ...

AT&T Mobility's David Christopher on Time Warner Merger, DirecTV Acquisition and Going Hollywood


David Christopher, chief marketing officer of AT&T Mobility's Entertainment Group, talked to Variety about the wireless provider's ventures in Hollywood as it aims to compete in the new media landscape. Christopher is re-locating from Atlanta to El ...

DirecTV Now to Launch DVR Beta Test As First Stage of AT&T's Unified Video Interface Push


DirecTV Now users are about to get the DVR feature they've been waiting for — although they may not be able to get it until later this year. This summer, AT&T will launch a test of a new video platform, starting with DirecTV Now, that will include a ...

DirecTV Now to Test Cloud DVR This Summer


DirecTV Now is expected to begin beta tests of a long-awaited cloud DVR service this summer, part of a broader launch of features earmarked for the streaming video service this fall. The cloud DVR is the latest in a series of announcements AT&T has ...

DIRECTV NOW vs. Sling TV vs. fuboTV comparison of top streaming services


One American News, OWN, Oxygen, Pop, Reelz, Revolt, RFD-TV, Science, SEC Network, Spike, Starz Encore Action, Starz Encore Black, Starz Encore East, Starz Encore Family, Starz Encore Classic, Starz Encore Suspense, Starz Encore West, Starz Encore ...

AT&T's DirecTV Now Is Doubling Local TV Stations Since Launch — But Still No CBS


DirecTV Now, AT&T's over-the-top pay TV service, is adding more than 35 local TV stations affiliated with ABC, NBC and Fox starting next week — more than doubling its local broadcast footprint since launching last November. But CBS remains entirely ...

Newsmax Adds U-verse, Returns to DirecTV


Conservative cable and online channel Newsmax TV has been picked up by AT&T's U-Verse video platform, as well as returning to AT&T's now-co-owned DirecTV as part of the latter's news bundle. That was effective as of today (June 30). “With our launch on ...

DirecTV Now Set to Add More Local Feeds From ABC, NBC, Fox


DirecTV Now, AT&T's OTT TV service, said it has secured new affiliate deals with ABC, NBC and Fox that will enable it to provide coverage of those networks to almost 70% of U.S. TV homes. RELATED: DirecTV Now Sets Best Buy Promo. DirecTV Now said ...

AT&T Adding Dozens of Local Stations to Internet TV App


AT&T is adding dozens of local broadcast channels to its Internet-delivered DirecTV Now video service, as the cable landscape increasingly evolves to try and attract cord cutters. Only some subscribers to DirecTV Now, which starts at $35 a month for ...

DirecTV App Adds Downloading Option


DirecTV has issued an update to its TV Everywhere app for iOS and Android that lets subscribers download purchased and rented TV shows and movies, complementing a feature that lets customers download DVR-recorded content to smartphones and ...

AT&T Kicks Off 5G-Powered DirecTV Now Trial


AT&T has launched a new 5G trial in Texas capital city Austin. Photo by Dave Wilson, WebArtz Photography/Getty Images. AT&T has moved ahead with a second trial in Austin, Texas, that uses millimeter wave spectrum and emerging 5G technologies to ...

DirecTV Now Sets Best Buy Promo


DirecTV Now, AT&T's OTT TV service, will be looking to lure customers in starting Sunday (June 25) with a two-month, device-focused promo at Best Buy. Under the marketing tilt, which runs through August 25, Best Buy customers can get a free month of ...

DirecTV Now to Drop Support for Safari, Internet Explorer Browsers


AT&T confirmed that DirecTV Now, its OTT TV service, will soon drop support for Safari and Internet Explorer browsers, and have its web browser presence go exclusive on Google Chrome. Multiple media outlets, including DSL Reports, reported that DirecTV ...

DirecTV Now Debuts First National Ad


DirecTV Now, AT&T's OTT TV service, said it has added support for TV Everywhere apps for AMC, BBC America, IFC, Sundance and WE. DirecTV Now subs can access those apps using their service credentials. DirecTV Now has also launched its first ...

AT&T makes DirecTV Now a $10 add-on to its Unlimited Choice plan


The “Live a Little” plan is a decent bundle, providing access to over 60 channels, including broadcast networks ABC, NBC, and Fox in select markets, as well as a number of top cable channels, like BBC, AMC, A&E, Bravo, Bloomberg, CNN, CNBC, Comedy ...

AT&T offers DirecTV Now to Unlimited Choice customers for an extra $10 a month


The base $35-a-month “Live a Little” plan offers over 60 channels, including AMC, FX, SyFy, USA, CNN, Fox, ABC, NBC, TNT, and more. That isn't a bad deal for $10 extra, assuming you're looking for an over-the-top TV service. Correction: Unlimited ...

AT&T's DirecTV Now Sees Slower Subscriber Growth


AT&T's Internet-delivered cable TV app, DirecTV Now, saw subscriber signs ups slide after an initial boom. The service, which provides access to more than 100 cable channels, had 328,000 subscriber in its first two months after debuting at the end of ...

DirecTV Adds Electronic Sell-Through Option


DirecTV has added an electronic sell-through option that lets its satellite TV customers purchase movies and TV titles, including some new releases that become available before their rental windows. Though DirecTV joins other MVPDs, such as Comcast and ...

Arkansans join thousands of complaints regarding AT&T, DirecTV overcharging customers


LITTLE ROCK, Ark. (KTHV) - A recent investigation by CBS News found over 4,200 complaints lodged against AT&T and DirecTV regarding their deals, promotions, and overcharging in the past couple years. When we posted the story to our Facebook page, ...

AT&T CFO: DirecTV Now 'Has Met Our Expectations'


AT&T didn't reveal Q1 sub numbers for DirecTV Now as it did in the prior quarter, but the new OTT TV service “has met our expectations,” John Stephens, AT&T's senior EVP and chief financial officer, said Wednesday at the MoffettNathanson Media and ...

DirecTV reportedly faces 4000 complaints linked to overcharges, broken promo promises


Customers who enrolled in one of our promotional offers and believe they did not receive the full benefits should contact Customer Service." CBS spoke to a consumer lawyer, who noted that DirecTV's contracts require customers to use AT&T-subsidized ...

AT&T and DirecTV face thousands of complaints linked to overcharging, promotions


NEW YORK -- Gary Raia signed up for an AT&T promotion -- internet and DirecTV for around a $100 a month for two years. When his first bill in July was nearly double that, he complained to AT&T. "Every month you open up your envelope and you go, 'OK ...

DirecTV to Offer Back-to-Back Live Sports Events in 4K


DirecTV will continue its 4K live sports telecasts this Thursday with the broadcast of both a Major League Baseball and Premier League soccer game, the satellite service said Wednesday. DirecTV will offer in 4K the Manchester City-Manchester United ...

AT&T Drops 233000 TV Subscribers as DirecTV Satellite Customers Remain Flat in Q1


DirecTV's U.S. customer base remained unchanged in the first quarter of 2017, while AT&T's U-verse TV service continued to shrink — dropping 233,000 subs in the period. DirecTV had 21.012 million domestic subs as of the end of March, flat sequentially ...

Satellite TV Competition From DirecTV And Dish Benefits Consumers Says SatelliteWerx


Overall, Dish Network satellite TV offers a bit more flexibility with programming packages since they offer packages with a lesser amount of channels, but these more basic services are less expensive. Dish also offers a month-to-month payment option so ...

Herring's OAN, AWE Channels Gain DirecTV Slots


Herring Networks outlets One America News Network (OAN) and A Wealth of Entertainment (AWE) launched today on AT&T-owned DirecTV and the streaming service DirecTV Now, the programmer said in a release. The launch comes about a year after the ...

DirecTV doubles its live 4K broadcasts for this year's Masters


Last year DirecTV made history with the first live 4K broadcast -- the PGA Masters Tournament. It was only one channel, sure, but up to that point anything we'd seen in UHD had been pre-recorded. For the outfit's return trip to the 4K links, DirecTV is ...

DirecTV plans to air 25 MLB games in 4K


If you're looking for more 4K sports to justify your shiny new TV, you may be in luck. DirecTV is gearing up for its second season of broadcasting MLB games in 4K, and this year you'll have a fairly wide range of games to watch in exceptional. You can ...

Justice Department Settles AT&T's DirecTV Case on Baseball Blackout Collusion


The Justice Department reached a settlement with AT&T unit DirecTV, which it had accused of illegally swapping information with rival pay-TV providers about negotiations to show Los Angeles Dodgers baseball games in Southern California, according to ...

NCAA Tournament 2017: What channel is TruTV on DirecTV?


With the 2017 March Madness beginning, it's important to know which channel TruTV is on for DirecTV customers. The greatest sports spectacle of the year has finally arrived. The 2017 March Madness is finally here and that means the 68 best college ...

AT&T Expands Free Movie-Ticket Deal to DirecTV and Internet Subs, Adds Cinemark Theaters


AT&T is aiming to herd more moviegoers into theaters with its buy-one-get-one-free ticket offer for customers — though it's still limited to Tuesday screenings. The telco announced the expansion of the Ticket Twosdays rewards program, which launched ...

DirecTV Now Tries to Keep Subs On The Hook


As a way to reward its current customers and encourage them to stay with the OTT TV service, DirecTV Now has introduced a “Loyalty Reward” program for subs who joined before March 6. Under it, DirecTV is offering free HBO for 12 months for customers on ...

YouTube Is Rolling Out Its Cable Killer. Here's How It Compares to Other Streaming Services


YouTube, the world's biggest free streaming video site, will soon offer another way to cut the cable cord with the launch of YouTube TV. The Google-owned live-streaming TV service is expected to roll out in the coming weeks, with subscribers paying $35 ...

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