Classmates.com customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Classmates.com.

Posted by Anonymous


I used my email address years ago so my mother could contact some of her friends before she would pass away. She passed away in 2007 and classmates is only place her name was associated with my account and they have given my email to all these places and I am getting so much junk mail because of it.

Posted by Anonymous


I cannot unsubscribe to classmates.com. I've tried for several months and still I receive unwanted emails.

Posted by dotharvey


Mother-in-law has tried to cancel this auto deduction for months. Bank says call you. Funny, number is no longer available. How does one get a hold of any one?

Posted by Anonymous


I got a message yesterday saying my email limit of 24 was reached. I am trying to send reunion info to friends so I should be able to send another 24 today, correct?

Why is it not letting me send? Is it on a 24 hour clock?

Posted by Anonymous


I am trying to correct an error, can anyone help? Classmates has me listed as a 1967 graduate of North Tonawanda High School in North Tonawanda, New York. Actually, I graduated in 1968. At the time I was Janine Schmidt, now married McCoy.

Posted by Anonymous


I forgot my password. Having a hard time .Also How do I get to read a private message?

Posted by Kay (Chance) Barnes


I have an old account and just signed up again, but my name is on the list twice and I need to update my information. I did not remember my password from my old account and I have a new email address plus I have moved. My name is Kay Chance Barnes I graduated from Bishop High School in Bishop California . My new email do not use that.

Posted by Anonymous


What is your phone number

Posted by Sarah Kimmerling


I need an account deleted ASAP. It was made on accident and I would like the information off please! I could not log back into my account no matter what I tried! I also sent an email.

Posted by Gerald Schultz


Dear Classmates.com I could not log into my account Gerald Schultz so I created another account and now I have 2 accounts that say Gerald Schultz.
Please delete the account Gerald Schultz that has a NEW after it. It was a mistake. Also can you reset my password in Classmates.com using the password passwordGS13426 as my password or else can you create a new password for that account and tell me what it is? Thanks so much, Sincerely, Gerald Schultz

Posted by Anonymous


There are many photographs under my name on Classmates which were shot by me as part
of my business. I DID NOT SUBMIT THEM FOR DISPLAY. I HAVE NO IDEA WHO PUT THEM THERE OR WHY THEY ARE DISPLAYED. Is it possible to remove most of them???? They are surely confusing to the viewers.

Posted by Anonymous


im Tom Shaffer im being billed monthly but but cancelled a long time ago plz call ASAP 216

Posted by Anonymous


I wand t to cancel.. Please advise how.. Very difficult to figure this out

Posted by Anonymous


Hi I tried re-submitting my information as a new member and it said the email address already exists please sign in. So I tried regular same again and it won�t recognize me please contact me with information. My acct email

I am Wenda Franzen On the graduation date

Current name is Wenda Burandt

Posted by Anonymous


Dear Classmates
My biggest concern about classmates is that it has a one way stree front end. You can sign up easily but cannot tourn it off easily. This is the single reason I have not signed up. You need to fix this and make yourselves reachable without having to go do a separate search as I have done in this case. I don't get some of the questions below.. What do you mean screen name.

Posted by Anonymous


You Debited my account without my authorization. I want my money back. I no longer wish to use your services. I will no longer buy any subscription from you. That is a dirty and low down thing you are doing. I am not in the least bit satisfied with Classmates.com. I tried to communicate with my classmates using your site and you have to many regulations and stipulation with your site. This tells me you are a scam. Your site has gotten me nowhere. It is stupid the way you have your protections in place. I want my money back with no stipulations attached and will go to the ends of the earth to get it. Sincerely Bradley P. Wilkinson SR.

Posted by faye


How do I️ cancel my membership?

Posted by Anonymous


I want to unsubscribe Classmates.com and cant find a way to do it.

Please send instructions via email



Wayne Guthrie

Posted by Anonymous


I� have been trying to cancel my sub. Many attempts to call. No answers ever. Please CANCEL my sub. To Classmates.com

Card }en

Brenda L Magby. Class of 1971. Anaconda Sr High Anaconda Mt

Thank you,

Brenda L Mills

Posted by [email protected]


I have entered all the letters you have asked for and still can't get through to you.WHY?

Posted by ARTHUR J


I am writing to request cancellation of my paid account with any pro rated refund returned to me. Thank you.

Posted by Anonymous


hi i want to come back to classmates. just do the basic for know and how much is it to renew sherry ann spilak

Posted by Anonymous


I noticed that the class of 88 year book is up. When I look up my graduating class, for some reason my husband isn't listed among the rest of my classmates. We both graduated together, so I don't believe your information is updated at all. My husband even did the yearbook cover art for our school.

Posted by SHAMAN007


I get Blocked and no response to links ALMOST NEVER CAN ACCESS MEMBERS INFO WHO HAVE VISITED MY PROFILE AND ASK ABOUT ME. iSN'T MY MEMBERSHIP ACTIVE AND INCLUDE THIS? i'M REALLY BUMED ABOUT THIS PLEASE HELP! Shawn Hughes RN Class of 81 Oak Harbor High School I began being able to access everything I expected to but now the site is Unresponsive won't link when I click on almost anything. Please HELP! Shawn Hughes RN formerly satisfied customer

Posted by Cynthia Belew


I have requested to cancel my account, but need a password. Since I do not remember my password, I clicked the link for "forgot password"... every day for the last week, and have not received a link to change/reset my password. If I do not have my password, how can I cancel my account, and keep my cc from being charged - again without my knowledge? Will recommend to all not to use this site! What a scam!

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