Banana Republic customer service

Banana Republic is a clothing and accessories retailer and a subsidiary of Gap Inc. Banana Republic customer service entails phone and email support in addition to an extensive frequently asked questions section on their site.

Customer Service

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Support for Banana Republic Credit Card

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  • How to reach a live person:
    • Once intro is over, dial 0# 0# 0#
  • Hours of Operation:
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User Reviews

Posted by Anonymous


On the first page of the provided documentation, it is stated that the pants have been shipped. However, upon further review, the second page indicates that they are still waiting to be shipped. This inconsistency is not only unprofessional but also confusing and unacceptable, especially for a company of your size and reputation.
As a customer, I am deeply disappointed by this oversight and the lack of clarity regarding the status of my order. Such discrepancies undermine trust and confidence in your company's ability to fulfill orders accurately and efficiently.
I urge you to rectify this situation immediately and provide a clear and accurate update on the status of my order. Additionally, I would appreciate an explanation for the discrepancy and assurance that steps will be taken to prevent similar errors in the future.
Please respond to this message at your earliest convenience to address this matter promptly. Your swift action and clarification are crucial to resolving this issue and restoring confidence in your company's services.
Thank you for your attention to this urgent matter. I look forward to your prompt response.

Posted by Anonymous


No help whatsoever. My atm card was used fraudulently to purchase at Banana Republic. They apparently have no way to track who actually used my card, and don't seem to care about it either. Never have shopped there and never will either.

Posted by None


Tried to complete your tiny typeface receipt, tedious online survey in order to praise employee. Pushed submit, nothing happened so I pushed back to main page, everything erased. You wasted my precious time and valuable free feedback. Bye!

Posted by jam123


I would like to know if your perfumes and colognes are cruelty free and if they are sold in China, in which case I KNOW they are tested on animals there.

Posted by Anonymous


Good Day, I'm a loyal customer and been shopping at your store for many years. Over the years I have noticed a change in employees that you hire. I remember the days of entering your store and being greeted as I entered and as I walked through your store searching for something to purchase. I know things have changed and people have changed. However, I think you need to enforce that during training if any is given. I normally shop at the store located in Cherry Mall, New Jersey and from time to time I may visit your Ardmore store which I really hate visiting. The customer service really sucks from the time you enter the store. No one ever says anything to you until its time to pay for your purchase.(And that's even dry or more like pulling teeth for these people to speak) Associates at this store look at you like why are you even in the store. I'm black and yes your lil helpers at this store are mainly white. I listen to them greet all the white people that enter the store but not the black. And yes I experienced this today 2/13/16.Cashier #2047553 horrible! Along with the other helpers. Next time I visit I will be sure to record so I can forward to social media so other customers can see exactly what's goes on at this store. Please don't take this as a threat its just a promise from me to YOU.....

Customer Service Ratings

Based on 61 votes.

2.8

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Corporate Office

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Customer Service Scoreboard

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Hours of Operation

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Banana Republic customer service news

NBA Star Kevin Love Makes Debut as Designer with First Banana Republic Collection

NBA star Kevin Love looks as good off the court as he does on it — and he knows it. That's part of the reason the Cleveland Cavaliers star, 30, is turning his love of style and dressing well into a full-on side hustle, teaming up with Banana Republic ...


Gap to Close 200 Banana Republic, Gap Stores -- Update

Gap Inc., plans to close about 200 Banana Republic and Gap stores over the next three years, while opening new Old Navy and Athleta locations, shifting its footprint to budget and athletic brands as shoppers search for bargains. At an investor ...


Hearst Creates Custom Holiday Ad Campaign for Banana Republic

The digital campaign will run on the web sites of Harper's Bazaar, Elle and Esquire. By Kara Bloomgarden-Smoke on November 22, 2017. Share This Article; Reddit ยท LinkedIn; WhatsApp; Email; Print; Talk. BANANA REPUBLIC MILK PL_006_118 MASTER. Daniel ...

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