Posted by Anonymous
battery life is 30 minute 40 volt 1 year old this not right last bought it lasted 1 hour tom very unhappy will not buy black decker again .....
Black & Decker customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Black & Decker.
31
Jul
19
Feb
Posted by Anonymous
A few years ago I purchased a B & D coffee maker. While I was completely satisfied with the product, I wrote a comment on the water level indicator which I felt should be transparent and not opaque as you couldn't see the water level. I recently purchased a new B & D coffee maker, and to my surprise, the water indicator was transparent. I thank you for that. However, I was disappointed that you did away with the beeps after the brewing cycle and also after the automatic shut off. I called and was told it was because people were complaining it was waking them up. That has to be a joke. I assume if you are making coffee, you are already awake. if someone else is making the coffee, yell at them, don't blame B & D. My suggestion is give the consumer the option of whether they want the beeps or not by programming it into the coffee maker. Then the consumer can use the beeps if they want. Thank you for your time and cooperation. I look for ward to your response.
