Posted by BT1
This company is horrible. Even though I have purchased 3 units over the years they treat customers like garbage. Customer service is non existent and do not veen try and return something. I was instructed to returna nd item for repair and two weeks later they called me to iinform me that it could not be repaired. To Overnight a simple cords was $41 for a 20$ cord which would fit in an envelope. I have had mutiple product failures and no apologies when something breaks for no reason. The employees are rude and will no longer get my business. I suggest you use another company like valentine 1 who makes a similiar product but actually values their customers.
