Posted by Anonymous
How do I adjust the colors of each scribble strip on my behringer x touch?
Behringer customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Behringer.
26
Jan
21
Jan
Posted by egoodwyn
I have been calling 425-672-0816 for three days and get a recording that no one is available at this time. I am in need of assistance in obtaining the free software disc that is shown on the outside of the box of my henyh 2442usb equipment. I have had it a year and am trying to get it set up for use. Could you please email me a telephone number of a supplier for the software disc.
13
Jan
Posted by GHBAND
I have been trying to use the USb option on My Xenyk1204 mixer. Behringer offered a "Free" driver update.
Once downloaded it not only fail to resolve the problem, It loaded my PC with unwanted programs and tried to sale my additional software to clean my PC.
I am a Pro. Musicians and as a community we talk all the time about gear and equipment. I will let others know about my experience with Behringer.
11
Jan
04
Jan
23
Dec
Posted by Anonymous
Hello my name is Carlton .
I use 4 inuke 6000 and 1 inuke 12000 ..
These amps are excellent amplifiers and great value for the money ..
I have played with other sound system and basically have embarrassed them all when they hear these amplifiers play .
I am a reggae sound system from Bedford England ..
I used to use the crown Vz5000 on bass now I use the inuke 12000 . And now the Vz5000 stays at home ..
Big thanks to Beringher Engineers for these amplifiers ..
Thanks no more lifting back breaking amplifiers ..
Carlton Cultural Roots
07
Dec
16
Nov
05
Nov
Posted by Anonymous
Hi!! I would like to order a Behringer on Amazon, but was an able to know the complete specification of this unit, may I know if this unit is 110 or 220v and it is 50/60 hz. This numbers are the power supply to my country, or kindly send me the manual of this unit so that i can verify the information that I need to know, thank you.
23
Oct
Posted by Gary
Dear Customer Care (Behringer),
I am extremely disappointed with the backup service for Behringer South Africa. We are a church based in Durban, KZN, South Africa and purchased a Behringer 16 Channel Sound Desk from a supplier in Durban about four years ago. Recently the sound desk has been giving us some problems. When I contacted our supplier I was informed that Proaudio Johannesburg are the only Company that can service the sound desk as the Company appointed by Behringer in Durban takes over six months in order to return the equipment to the clients. I am unaware of which company has been appointed in Durban but they have a terrible reputation amoung your own suppliers. It is unfair for our Church to have to fit the bill which may be in excess of ZAR1000 to send through the Behringer Sound desk all the way to Johannesburg and to have it returned at our cost. If Behringer fail to provide a proper accredited service agent in Durban, they should at least bare the cost of courier to Johannesburg and back to Durban. We purchase BEhringer in good faith that we will get the necessary back when the need arises however if this is the back up we can expect then should question whether Behringer is the right brand for us!
16
Sep
Posted by Anonymous
Inuke 12000 is a fantastic amplifier .. Used it on 8 scoop bins very very heavy bass .. Cant fault this amp .. Tested amp for 8 hrs .. Well worth the money .. Well done beringher ... I have got 5 off inuke 6000 and 1 inuke 12000 .. All on my Sound System ..
Thanks
Carlton aka Cultural Roots from Bedford England
25
Jul
Posted by Romill
I have given up trying to get any positive result out of Behringer Customer Support. 4 years ago I purchased a Xenyx 1832USB Mixer from Thomann, a great sound and great facilities - until the effects unit went wrong 3 months in. The mixer has been back to Thomann 5 times - each time taking 5/6 weeks to go and return. They have never fixed the mixer. I have recently been trying to get a result from Behringer themselves - a waste of time. Three emails have resulted in three acknowledements of my email but nothing else. What a real pity, the mixer is absolutely great while it is working but the effects unit will go completely 'ape' through the PA without warning so the unit is unusable. I thought the support would have been much better. I'll never buy anothe 'B' product.
12
Mar
26
Feb
09
Feb
Posted by Anonymous
I have tried to reach beharinger numerous times without any returns. I have bought a speaker and a mixer with the ULR chip wireless mic series because I wanted the wireless mics for it. That was almost two years ago. Sweetwater says the mics are not available and they don't know when they will be.
I think it is a shame that Behringer puts out a speaker and a mixer and lets you buy them knowing you can not get the mic. That is the reason that you would buy those things. What a lead on. I love Behringer equipment but their service, support and standards SUCK!!!!!!!!!!!!!!
Disgruntaled DJ
17
Nov
Posted by Anonymous
I am the owner of an electronic repair center. After sending four emails to Behringer to get parts with NO ANSWER, I told my customer to get rid of his BX1200 amp and buy one from a better company. It is a real shame that parts are not available because Behringer products are great when they work!
The reason I went to email is because you can not get through on the phone number they have listed.
09
Nov
09
Oct
30
May
15
May
09
May
Posted by Anonymous
TERRIBLE!! Never buy any of their products. I purchased a new X32 for our Venue and 95 days later it craps out. Guitar center wont exchange it due to their 90 day return policy. I sent the board in for repair and it's been 3 weeks and I still haven't gotten my product. In the mean time I bought a brand new X32 to use till mine is returned. I figured I would use that one and return it once my new board showed up. Well by the second show the new board stopped working and had to be returned! Yesterday the warranty department sent me a package that was suppose to be my sound board and it was some ones speaker!!!! TERRIBLE AND SUCH A WASTE OF MONEY I WILL NEVER USE THIS COMPANY AGAIN!!!
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