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Suddenlink in Truckee, Ca. is the worse!! I called Wednesday and made an appt because our service had been out and they gave me an appt and sent me an email confrimation for Friday between 8am-11am, nobody showed up. So I called and the foreign call center told me I didn't have an appt. So she said she called dispatch and the tech will be there in 30 mins. 2 hrs. later nobody showed up so I called again and a different girl told me I didn't have an appt and she had no way to call dispatch. So I asked to talk to a supervisor and she said there isn't anybody I can talk to that someone would call me back, and that never happened either. you can't contact the local office because they have no phone number to call, or there service is out too. You can't reach anyone in America because every time you it goes to a foreign call center and there not very helpful. I don't know how a company with such bad customer service can stay in business. they only have 1.5 stars on Yelp. So my service is still out and its only been a week and half! This isn't the first time I've had problems with my service, this is just another time. The techs don't call, they show up late or in this case just never show up at all. I wish the city of Truckee, Ca. would let other service providers into the area so we could have good reliable service. If anybody knows the phone number to get in touch with the local office that would be great. I would have given them zero stars but that's not an option...


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