Nintendo customer service

Nintendo is a global electronics and console gaming company from Japan. Nintendo is the largest video game hardware company in the world. Nintendo began as a company by selling game playing cards. Nintendo offers customer support only with an online submission form.

Customer Service

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  • How to reach a live person:
    • Keep pressing 0 until transferred to a person. I had to press 0 about 4-5 times.
  • Hours of Operation:
    • 6am-7pm PST
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • Automated Game Play Help Phone Number: 425-885-7529

User Reviews

Posted by glodoe1


Im 56 years old i been playing nintendo since gamecube i became obsessed with zelda i waited years for the new zelda each time being disappointed cause it was posponed when it finally now becomes available its for a different system how unfair is that i been a loyal nintendo customer purchasing not only zelda but just about every game your company produced im so upset so disappointed again its just not right especially to all the children that maybe cant afford the new system and its hard maybe their parents work ( or single parent) and the child being home alone only has his game to keep him occupied its a terrible thing that your company would rather punk us then be kind and do the right thing im sorry it just hurts

Posted by Anonymous


Can't seem to get help!

Posted by Madison


a person was being vary rude I had to hang up the cuz it was so bad

Posted by Anonymous


On the wii game wii play I hate strongly the way that when I'm playing the tanks I always have to start all over when I loose FIX IT!!!!!!

Posted by Anonymous


How to install the Wii Nintendo.. Bcoz when I connect the av connector... They got showing code error003...I don't know how to solve this problem... Thanks.... Please give me the solution....

Customer Service Ratings

Based on 136 votes.

3.2

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Corporate Office

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Customer Service Scoreboard

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Nintendo Manuals
Nintendo customer service news

Nintendo Wins Lawsuit Against Tokyo 'Mario Kart' Tourist Attraction

Tokyo District Court ruled in Nintendo's favor on Thursday in its lawsuit against MariCar, a Japanese company that lets tourists drive through the city in “Mario Kart”-style vehicles and costumes, according to Kotaku. MariCar, which is now called Mari ...


Sony's PlayStation group will no longer compete with Nintendo over handheld game consoles

PlayStation Vita announcement, 2011 AP Photo/Itsuo Inouye. Sony's PlayStation group has a major hit on its hands with the PlayStation 4. It's the most popular game console in the world by a long shot. On the flipside, Sony's handheld gaming console ...


Random: The 'N' Returns To The Logo At Nintendo's Kyoto Headquarters

Nintendo got off lightly in contrast, with the loss of the big 'N' and having to temporarily cease its telephone and online customer support. Twitter user @k64ss MariLuiysg has now shared photos of the logo being fixed, with the 'N' back up on the ...

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