Federal Express customer service

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Customer Service

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  • How to reach a live person:
    • Keep repeating the word, "representative" through all messaging. Takes about 4-5 times.
  • Hours of Operation:
    • 7am-10pm CST
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
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User Reviews

Posted by Moya


Well,let Me Start By Saying That Fedex,ups,usps Are The Worst Delivery Companies I've Ever Seen N Heard You Have A Listing Of Numbers To Reach You So Wats The Purpose Of Advertising These Services If If Its Non-existence These Three Companies Will Fabricate Stories That They Delivered Wen They Really Keep Your Packages For Themselves Which Is Theft """if You Didn't Know Or They Screw With The Pkg. Got Lost Wasn't Delayed Etc. Today Is Tuesday 12 19 23 I've Been Trying All Numbers Even Corporate N Headquarters You Know Wat They Give You Thru Website N Or Google N App They The Same (darn) Number 800 247 4747 800 463 3339 800 622 1147 800 742 5877 It Is Redundant It Gives The Same Exact Automated Recording But Wether Or Not You Have The Same Tracking Number It Doesn't Accept It Then It Wants You To Say The Purpose Of The Call So No Matter Wat You Choose Your Going Round In Circles You Get No One Live!!! They Makeup Stories As They Go By Trying To Cover Up Their Mistakes N Flaws I """literally""" Despise All 3 Wana Be So Call Company They Setup The Phones To Answer By The Recording Knowing No One Will Get A Live Person They Put The Phone Off The Hook They Let The Phones Ring To Not Answer Their Rude Unprofessional Sarcastic Obnoxious N More Its A """disgrace""" That Consumers Are Treated N Ignored Just To Speak To A Person But No One Does Their Job """aaaaat Aaaall""" You All Are Very Aware Of These Complaints You Ignore Them All Intentionally Reps./supervisors Are All The Same Oh, Forgot Even The Drivers """everyone Fabricates""" Just To Cover Their Mistakes They Say The Same Stories N Excuses But, See Im One That Documents Detail After Detail From The Time I Dial The Number From Their Stories N Excuses Till The End Of The Call With Their Names,numbers, Dept.n Position It Takes Days Weeks B4 Any Results To Then Lie About """wat Their Gonna Do To Resolve N Issue Or Issues Wen It Really Never Happens I've Been Calling Since 8am But No One Does Their Job Every Body Wants To Get Paid Good Money But But No One Renders Great Service It's Nonsense Bull Crap You All Need Retraining N Then Shut Down For Good N Stop Advertising Fabricated Services!$%&%@!$&^@!!!

Posted by Deborah


Your site says to just keep saying "Representative" to get a real person, but it eventually just hung up on me.

Posted by [email protected]


I am angry that my package was left outside on the cement in front of the apartment complex door. If delivery person had opened the main door, there is a table to put packages on or could be on the floor so someone would know it was there. That is just plain lazy!!!! This has happened before and luckily someone noticed and brought it inside. Come on people , haven't we all had enough to worry about?

Posted by Paula Beneke CJNV


The Representative I spoke with was very prompt, thorough, courteous, helpful and friendly. She answered my question right away and I have absolutely no suggestions to add regarding the service I received today.

Posted by Anonymous


I just received a package from FedEx and it was stepped on all over shoe prints nasty disgusting prints all over the package so how is that possible that somebody sees a package on the floor but steps all over it and then they deliver it shameful

Customer Service Ratings

Based on 208 votes.

2.6

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Federal Express customer service news

Redskins: Analyzing the fan experience at FedEx Field

For the first time in fifty years, the Redskins failed to sell-out all of their tickets to a home game, per Tom Schad of USA Today. A little over fifty-seven thousand fans attended the game at FedEx Field, a stadium that boasts a capacity of 82,000. A ...


FedEx Driver Reportedly Saves Suicidal Woman by Grabbing Her Hand as She Jumped Off Bridge

A Federal Express driver in Rogersville, Tennessee, reportedly saved a woman's life on Tuesday after she allegedly made a suicide attempt off of a local bridge. Garrett Nicholson, 42, held the arm of a 54-year-old woman dangling over the Marble Hall ...


Crazy money: The FedEx Cup bonuses for every player are staggering

If you are good enough to make it this far in the FedEx Cup Playoffs, you will be rewarded—handsomely. The FedEx Cup hands out a staggering $35 million in bonus money (and will be even more outrageous next year, when it increases by $25 million to a ...

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