Posted by San
I like the performance of the Web-root Security , thanks for the assistance
Webroot customer service
Quickly locate Webroot technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Webroot page at any time.
- How to reach a live person:
- Press 3
- Hours of Operation:
- Mon-Fri: 7am-6pm MST
- Email:
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User Reviews
21
Oct
08
Jan
Posted by [email protected]
promised refund 12/19/18. today 1/8/19 still no refund. talked to customer non-service and was told to talk to my bank. I talked to my bank, they said talk to webroot. next I will talk to BBB and small claims court.
17
Mar
Posted by edcoffin
I just completed a Secure Anywhere renewal (individual consumer). After download and run, my software still shows '7 days until expiration'. I spent over 40 minutes trying to submit a problem report (question) and no online automated response is applicable. It is after hours for consumer service. Highly inconvenient, not appropriate for a relatively expensive consumer product, indicates indifference to the individual customer. I will however wait overnight and call the toll free number.
27