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Since you changed the TiVo interface it is recording 12 - 16 programs a day that have nothing to do with our viewing habits. Not only that but despite my deleting the episodes it continues to record multiple episodes of shows I don't want - and cannot be deleted as a group, but only one at a time, which takes much longer than the old system. I cannot seem to find the path to prevent these from being recorded, they do not appear in to do list or any of the manage categories and when I did not 'clean it out' for 3 days it recorded 50 unwanted, multiple episodes of shows we have NEVER viewed. Unlike Netflix which makes recommendations based on actual viewing habits - this is simply annoying! Is there a way to disable it completely?
There are some features that are more efficient but general it is far from an improvement- and it would have been actual customer service if you had bothered to notify your customers, and provided a link to an on line guide.
Another reason for your users to complain about Cogeco - which could easily have prevented - if you cared or made the slightest effort - shame on you again!


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