Posted by Trini
wort company for warranty and service
Ridgid customer service
Contact information related to Ridgid customer service, customer support and technical support can be found below. Please feel free to update any of the Ridgid customer support information we have to make sure our site is kept as current as possible.
- How to reach a live person:
- Press 1 three times
- Hours of Operation:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Email:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Customer service link:
- Main Company URL:
- Description:
- This information has not been added.
Click here to update this department.
- This information has not been added.
User Reviews
25
Jan
14
Nov
24
Oct
Posted by tommyred
I sent in my 18v drill go an authorized dealer in July. They couldn't fix it, and was told Ridgid would send me a replacement. That was on the 28th of August. I've called numerous times to get this straightened out, and it almost November! I have no idea if this will ever get resolved. I advice you to pray nothing goes wrong with any of your tools, and if it does, just buy another one.
12
Oct
Posted by Calvin K
I have tried 4 times and contacted them 5 times regarding a failed battery. My replacement has been approved 4 times now and I have yet to see the replacement. I have tried to contact them and several numbers and all I get is a message stating the hours they are open. I am calling DURING those hours and no option to speak to a customer service rep. If I ran my business this way I would be out of business! I will no longer purchase or support Ridgid in any way from this point forward!
06
Jun
Posted by Donald
I am very disappointed with your crappy customer service. I have tried for 2 days now. I have emailed you with all the information about my problem with no response from you. I have waited on the phone with nothing but saying you have more than average call volume. If this is how you show how you value my business then that tells the story.