Family Dollar customer service

Family Dollar is a discount chain of variety retail stores. Family Dollar is based in North Carolina and was recently acquired by their largest competitor, Dollar Tree. Family Dollars offers customer service via a toll free phone number and a simple submission form.

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Customer Service

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Phone: 866-377-6420

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User Reviews

09
Jan

Posted by DR. MARC BERGER


on 1/9/24 at 6:58AM

Tuesday Jan9 815am This Is Dr M. Berger Od. Your Rude Store Mgr.refused To Ringup My Merchandise When I Walked Up To The Front Register Counter Slowly.no Other Customers On Line At The Time.i Explained I'm Handicapped From Cervical Injury.she Told Me To Leave Without My Purchase And Go.i Shop Several Times At 3500 Ave D Ft.pierce Fl A Month There.with Other Employees W/o Incidence.the Weather Sometimes Affects My Mobilitybut Not In Away To Be Embarrassed.this Should Never Be.i Am Very Concerned That I Did Not Move Fast Enough For Her.ms.harrison The Other Store
Mgr.was Not There At The Time Probably Would Have Been
Concerned.

14
Nov

Posted by Elisa


on 11/14/23 at 10:33AM

I went to one of your store today I tried to return 2 items I didn't have my receipt the manager who works there unsalted me she told me that when I had went over there with a friend of mine that my friend stole something n then she called me a theft real load embarrassing me she wasn't wearing name tag when I ask for her name she refuse n she was yelling out I'm a thief that was so embarrassing.

12
Nov

Posted by Shay


on 11/12/23 at 2:35PM

Went into one of your locations and was shopping. Was approach by this lady and was told that I couldn't be in the store cause I was fired from one of your stores.No I quit. Went to the manager I use to work for 8 to 9 years or longer and asked her what she is talking about. She told me that she had no ideal. So is it ok for people who work for you guys to slender and make people feel be little just because of the color of there skin or their sexual orientation. Wanting to try to get control of the matter.

02
Nov

Posted by Anonymous


on 11/2/23 at 3:07PM

This morning I shopped at the Family Dollar store in Hudson, North Carolina. The cashier was outside smoking during business hours. I waited 10 minutes before she checked me out. She was very rude.

09
Oct

Posted by Anonymous


on 10/9/23 at 6:11AM

I would like to speak with customer service corporate office

View all 1,035 Family Dollar customer service reviews »
Customer Service Ratings

Based on 140 votes.

2.6

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Corporate Office

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Hours of Operation

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Family Dollar customer service news
Louisville says Family Dollar can't sell beer after community protests

On July 30, dozens of people met in front of several local Family Dollar stores to protest the discount's chains request to sell beer at 22 of its Louisville properties. Nearly two months later, city officials have finally released their decision on ...

Residents protest Family Dollar alcohol sales

... have a login? Activate your digital access. Residents protest Family Dollar alcohol sales. CLOSE. Residents protest Family Dollar's attempt to sell alcohol in 23 stores throughout Louisville's south and west ends. Frankie Steele, Special to Courier ...

Masked gunman robs Family Dollar in Athens

A lone gunman on Tuesday robbed a clerk at Family Dollar on Hawthorne Avenue. The robbery occurred at about 9:30 p.m., when a masked man brandishing a handgun entered the store and demanded cash from the clerk, Athens-Clarke County police said.

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