Walgreens customer service

Walgreens is a chain of retail drug and prescription medicine stores. Walgreens is also a pharmaceutical and health care provider. Walgreens provides customer service by via a comprehensive list of options including phone, chat, email, FAQs and postal mail.

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Customer Service

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Phone: 877-250-5823

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User Reviews

06
Jul

Posted by Dixon


on 7/6/23 at 4:32PM

It is ridiculous that the pharmacy would hold up the drive through with one customer for almost 30 minutes rather asking that customers Dr to come inside to resolve the issue. This happened at the Wal Greens on Taylor and Vaughn in Montgomery, Al. Terrible several cars just gave up!

02
Jun

Posted by Anonymous


on 6/2/23 at 3:57PM

This is the second time I've ordered cards from Walgreens and have not received enough envelopes. Just wondering why they can't count by 20's??? I called the store and was put on hold for about 15 minutes. The woman answering the phone did not know what to do and kept me on hold while she checked out other people. She would come back on every once in a while and act really dumb like she wanted to know what I wanted her to do. All I asked her in the first 30 seconds was to write my name down and have 20 more envelopes behind the counter. It was a "duh", but she could not figure it out. Really not happy with the customer service and the fact that I need to make another trip to Walgreens to get my envelopes. Order number491979 Store 7356

16
May

Posted by Anonymous


on 5/16/23 at 7:50AM

I have been shopping at Walgreens for years and have been a member of the rewards program for years. I have always loaded the coupons on my card and until maybe the last year they have always worked. Yesterday I went in and loaded some Scott toilet paper coupons to my card and
they didnt work when I went to redeem them this morning at Walgreens on Loudon Road in Concord. In most stores the clerk will give you the discount but not in Walgreens. I am done with you. Next comes a bad review.

26
Apr

Posted by Anonymous


on 4/26/23 at 10:37PM

I wonder if it is even legal through the state pharmaceutical board for your pharmacy to just " not open"...especially considering the the vital service you're supposed to provide for your customers.
The Grants Pass pharmacy had a piece of paper on the closed roll up door saying they were closed because of lack of employees.
Computer generated notifications telling us our prescriptions were ready got us to drive to the pharmacy twice...only to find a pharmacy that wasn't even open. We directed our prescriptions to Walgreens because of the drive up window, which hasn't been open for a month. Hard to believe you can't get enough employees...unless you just aren't willing to pay them enough!
Outrageous!

25
Jan

Posted by blondy


on 1/25/18 at 1:29PM

DesMoines Iowa 50313 you changed manufactures on hydrocodone its not right 4 us 2 suffer on a pill you make more money on i have ben getting Watson 4 over 20 years your new brand is a sugar pill please please switch back 2 watson i cant take the suffering i looked the brand Watson up a hole lot of people r upset i count on walgreens 2 fulfill my prescription needs with high qwolaty get back 2 me thank you

View all 116 Walgreens customer service reviews »
Customer Service Ratings

Based on 225 votes.

2.9

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Walgreens customer service news
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Walgreens to Provide Free Safe Medication Disposal Option in All Drugstores in 2019

Walgreens ( walgreens.com ), one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc. (NASDAQ: WBA), the first global pharmacy-led, health and wellbeing enterprise. Approximately 8 ...

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