Qwest customer service news

Find the latest Qwest news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Quincy Jones Preps Jazz Video-On-Demand Platform Qwest TV


Quincy Jones' new subscription video-on-demand platform dedicated entirely to jazz will launch December 15th. Qwest TV will offer a curated lineup of over 100 “concerts, documentaries, interviews and archives of premium jazz and related eclectic music ...

MetTel taps Qwest, MCI veteran Gowen to lead federal team, expands DC office to support EIS contract


“But just as important is making promises you can keep and delivering on them with superior Customer Service, for which MetTel has set the industry standard.” In August, MetTel was named along with AT&T, BT, CenturyLink and Verizon as part of a group ...

Shoei Qwest Helmet


The Shoei Qwest Helmet was built with a focus on minimizing helmet weight, decreasing noise and optimizing fit, comfort and protection to bring a new level of comfort to touring helmets. Featuring a slightly round oval internal shape, the Qwest is ...

Former Qwest Communications CEO: This is a PR Ploy by Apple


During an interview with FOX Business Network's Maria Bartiromo, former Qwest Communications CEO Joe Nacchio discussed the clash heating up between Apple (NASDAQ:AAPL) and the FBI and legal obstacles facing the tech giant. Continue Reading ...

CenturyLink closes former Qwest call center in Iowa


SIOUX CITY, Iowa — The last 47 workers at the CenturyLink call center in Sioux City have lost their jobs with the center's closing. Monroe, La.-based CenturyLink acquired the center as part of its purchase of Denver-based Qwest Communications in 2011.

Former Qwest CEO Nacchio claims on TV his jail time was NSA payback


Former Qwest CEO Joe Nacchio appeared on national television Thursday, saying his insider-trading conviction was retaliation by the National Security Agency for purportedly refusing to participate in a spying program. Nacchio's appearance on Fox ...

Former Qwest CEO Joe Nacchio Tells Story of Fight Against NSA, SEC


In his first interview since being released from prison, former Qwest Communications CEO Joe Nacchio appeared on FBN's Opening Bell with Maria Bartiromo to tell his story of a fight against the National Security Agency and allegations of insider trading.

Former Qwest CEO Joe Nacchio scores win in bid for $18 million refund


Former Qwest CEO Joe Nacchio and his wife scored a win this week in their attempt to recover nearly $18 million in forfeitures related to his 2007 criminal insider trading conviction. Nacchio claims the $44.6 million in stock sale gains he forfeited is ...

Qwest Corporation : Idaho Public Utilities Commission Issues Order Regarding ...


(3) adjunct provider features (voice message, etc.); and (4) residential ancillary services (911, directory listing, directory assistance, etc.). The Company will provide a toll-free Customer Service telephone number Monday-Friday from 8 a.m. to 6 p.m ...

CenturyLink Workers' Year-Long Labor Dispute Ends


The contract “also provides new limitations on CenturyLink's ability to contract out and move call center work outside the footprint, and includes a commitment to return jobs that have been outsourced and off-shored,” the union said. CenturyLink ...

MN CenturyLink Workers' Labor Dispute Continues


Regarding the tentative deal that was rejected Sunday, union leaders had previously said that it “provides lump sum increases and wage increases” and “provides new limitations on CenturyLink's ability to contract out and move call center work outside ...

Qwest Launches “Talk to Qwest” on Twitter


The Talk to Qwest team will monitor for Customer Service-related “tweets” and respond to and resolve customers' problems in a whole new way. “People are talking online about Qwest and it's important that we respond in a way that lets them know we've ...

Shoei Qwest Passage Helmet


You can buy Shoei Qwest Passage Helmet here at MotoWorld Racing, the #1 online store to shop for discounts on Shoei helmets, top brand ATV and motocross helmets, gear, apparel and parts. Brand: Shoei Model: Qwest Passage Helmet. Shipping: NOT ...

Qwest merger may bring faster Internet speed to Southern Utah


They were typical people you get for customer support, but they made sure I knew that there was a new company." "Our customers will also start seeing the transitional (where both Qwest and CenturyLink are featured) brand on their invoice envelops," ...

Moving beyond Qwest in Flagstaff


Now those making decisions about new construction, technical support and day-to-day operations are sitting a few feet away from the field technicians. "In the past, Qwest made a lot of their decisions in Denver; now, decisions about Flagstaff and ...

Qwest Outage in Cle Elum


Qwest/CenturyLink places a priority on Customer Service, safety and restoring service. Technicians and crews are currently investigating the cause of this outage and working hard to resolve the problems as quickly as possible for our customers. ...

Downtown Qwest sign coming down


And with Customer Service already a problem for these two companies that could become a real concern. The logo on top of their building at 1802 California Street stood as a symbol of Denver's corporate power since 1983. But now Qwest is disappearing ...

Former Qwest Attorney Brohl Joins Hickenlooper Cabinet Today


“Barb's extensive leadership and business experience, particularly her expertise in compliance, technology, Customer Service and training, will be a great asset to the Department of Revenue,” Hickenlooper said in a release. “She is an active community ...

CenturyLink will spend millions to replace all signs of Qwest


The blue signs atop the former Qwest headquarters at 1801 California St. will be replaced with the CenturyLink name and logo starting Monday. Work to replace the three signs on the 52-story tower is scheduled to be finished by early August, said ...

Qwest Investigating 911 Outage


The utility says technicians had the lines back up at the call center within 15 to 20 minutes. But EPD says it didn't get confirmation that service was restored for nearly two hours. Qwest managers say they've been monitoring the lines and equipment ...

A new name for Qwest: CenturyLink Field


Considered a possibility in April when CenturyLink purchased Qwest, news of Qwest Field changing its name became official today. The Seattle Seahawks released a statement this afternoon, stating that Qwest Field will now be called CenturyLink Field and ...

Seattle's Qwest Field to become CenturyLink Field


SEATTLE, Wash. - The home of the Seattle Seahawks, Seattle Sounders FC, numerous community events, concerts and consumer shows will now be called CenturyLink Field and CenturyLink Field Event Center, it was announced on Monday. Qwest was ...

'Caps fans set for pilgrimmage to Qwest


There were Michael Nanchoff fans who came to see the 'Caps in Columbus, Tommy Soehn supporters in Chicago and, most recently, a group of fans traveled to see the team against Chivas USA and Real Salt Lake. On Saturday, though, things kick up a ...

CenturyLink Announces Sale of 7.375% Notes by Qwest Corporation


561 3884 or Wells Fargo Securities, LLC at 1525 West WT Harris Blvd., NC0675, Charlotte, North Carolina 28262, Attention: Capital Markets Client Support, toll-free: (800) 326-5897, emailing: [email protected].

2011 Apple Cup at Qwest Field Ticket Deadline Approaching


David Gravenkemper, UW assistant athletic director for ticket sales and Customer Service, said club seats along each sideline under Qwest Field's extended roof have been selling briskly. Those seats, at $97 and $87 apiece for the Apple Cup, ...

Qwest customers in Tombstone experiencing 911 outage


Tombstone residents who have an emergency and need to call 911 are asked to call (520)457-2244 or to go to 315 East Fremont Street. Mark Molzen, a spokesperson with CenturyLink tells KGUN9 that "Customer Service is out priority and our technicians are ...

CenturyLink unveiling plans to rename Qwest


There's a new game in town when it comes to communications providers, and CenturyLink has begun to spread the word. The Monroe, La., company has begun rebranding what used to be Qwest, which it recently acquired, starting Tuesday night with lighted ...

CENTURYLINK FINALLY ACQUIRES QWEST


CenturyLink Inc. (CTL - Analyst Report) finally completed its $12 billion merger with Denver-based Qwest Communications following all the necessary approvals and regulatory clearances. The merger created the third-largest landline operator in the U.S..

Experts say customer service may suffer in Qwest-CenturyLink merger


And though Denver-based Qwest has made strides in recent years, following the "Spirit of Service" mantra, experts say customer-service quality will probably suffer in the wake of Friday's $24 billion merger. Qwest and CenturyLink rank No. 4 and No.

Merged Qwest customer service at risk, analyst says


Although Denver-based Qwest has made strides in recent years, experts say customer-service quality probably will suffer in the wake of the $24 billion merger Friday. Qwest and CenturyLink rank No. 4 and 5, respectively, out of six fixed-line phone ...

It's Official: CenturyLink Acquires Qwest


The merger was completed about two weeks after AT&T revealed a controversial agreement to acquire T-Mobile USA for $39 billion, potentially furthering consolidating power among the nation's largest telecommunications companies. Last week CenturyLink ...

CenturyLink wins final state's approval of Qwest acquisition


“During the (commission's) review of the proposed transaction, both Qwest and CenturyLink demonstrated their strong commitments to Customer Service, which will continue after the merger is completed and the companies combine operations in Oregon,” said ...

Qwest deal approved; final closing on April 1


"During the (commission's) review of the proposed transaction, both Qwest and CenturyLink demonstrated their strong commitments to Customer Service, which will continue after the merger is completed and the companies combine operations in Oregon," said ...

Qwest Connectivity Powers CoSentry's Secure Cloud Solutions


Business leaders depend on CoSentry's world-class capabilities including collocation, virtual server and storage platforms, high-capacity internet and technical help desk services to keep their businesses running – no matter what. ...

CenturyLink-Qwest merger gets Washington State regulatory approval


As has been the case with other states, the Washington UTC's approval of the deal comes with various conditions that relate to Customer Service and merger costs. From a consumer perspective, the two service providers have to agree to cap local ...

Qwest-CenturyLink Merger Approved by AZ Corporation Commission


When the merger is complete, the combined company will serve about 1.45 million access lines in the state and provide better Customer Service. CenturyLink presently doesn't have a presence in Arizona. The combined company is expected to launch on April ...

Long-promised Qwest gift cards are still MIA


... of names of potential victims and will be coordinating with US authorities to contact those people. If you think you've been a victim of the grandparent scam, call your local police department or the Canadian Anti-Fraud call center at 1-888-495-8501.

Judge approves Qwest-CenturyLink class-action settlement


A federal judge in Denver has approved a class-action settlement that will dismiss shareholder lawsuits filed against Qwest and proposed merger partner CenturyLink, a Qwest spokeswoman said today. The judge "indicated that he'll issue the order next ...

Qwest announces USD0.08 per share quarterly dividend


The board of directors of fibre-optic network and Customer Service provider Qwest Communications (NYSE: Q | PowerRating) approved on Monday a quarterly ...

Qwest Declares Quarterly Dividend of $0.08


Customers coast to coast turn to Qwest's industry-leading national fiber-optic network and world-class Customer Service to meet their communications and entertainment needs. For residential customers, Qwest offers a new generation of fiber-optic-fast ...

"Qwest tries to fix problems, once you get past Manila & Bangalore"


Recently, it took me a week and four passes through Qwest tech. support to resolve a ridiculously slow (ca. 2-4Kbps average download on a 1.5Mbps hookup) ...

Promised Qwest gift cards haven't shown up


During the summer and into the fall, she spent hours on the phone with Customer Service representatives, who promised that the card had been sent or it was ...

Qwest's state president to depart after merger


... a transition plan that will ensure the people of Colorado continue to receive exceptional Customer Service Day One after the merger," Walkenshaw said. ...

Regulators urged to raise service benchmarks for merged Qwest


"The OCC is concerned that some of these anticipated operating expense savings could result from reduced expenditures for customer call center operations," ...

Qwest, partners close gap between sales, service delivery


... act as the “glue” between Netformx and Subex as the CRM piece, enabled by its Sales Cloud and Service Cloud applications for sales and Customer Service. ...

Office of Consumer Counsel intervenes in proposed Qwest buy


Consumer Counsel William Levis said his office was intervening in part because an OCC review of the proposal found some areas of Qwest's Customer Service ...

Best Buy, Blinds.com, Qwest, AT&T, Thumbplay, BNSF Railway, CareSource and 1 ...


NEW YORK, Nov 04, 2010 (BUSINESS WIRE) -- call center Week presents The Summit to address the megatrends facing contact centers and transforming their ...

Colorado regulator to consider Century Link - Qwest Merger November 8th


In reviewing the merger proposal, the OCC found that some areas of Qwest's Customer Service have deteriorated since 2009. In particular, it is taking longer ...

Guest columnist Regulators should carefully scrutinize CenturyLink and Qwest deal


In both instances, broadband commitments were compromised, community jobs were lost, Customer Service was degraded, public safety links suffered outages, ...

Qwest Introduces New Solution to Alleviate Wireless Network Congestion


Qwest is well positioned to deliver its fine-tuned products with its award-winning provisioning, network performance and Customer Service."

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