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Asurion began providing technical support service and insurance for cellular devices in the US, and later in Asia, Australia, Europe, and South America. With the acquisition, the services were combined in a single platform under the Soluto brand ...
Asurion also opened a technical support facility in Antioch that most recently housed around 900 employees. "Our continued focus on our workplace is one of the reasons Asurion has being recognized with multiple 'best place to work' awards," Colombo said.
Asurion protection plans featuring Soluto premier tech help expanded into the retail market nationwide in 2016, revolutionizing the traditional tech support category by providing one-click instant access to highly skilled U.S.-based Soluto tech experts ...
iQor, a global provider of business process outsourcing and product support services, today announced that it has completed the acquisition of a portion of Asurion's customer support operations, including facilities in Altoona, PA; Crestview, FL ...
Unlike traditional tech support, there are virtually no transfers or waiting on hold, and there's no tech question too big or small regardless of the tech device's brand or platform. Asurion, the global leader in technology ... A history of industry ...
iQor, a global provider of business process outsourcing and product support services, today announced that it has entered into an agreement to acquire a portion of Asurion's customer support operations. The scope of the agreement includes facilities in ...
Asurion, the leading extended warranty provider, has developed a simple two-step process that allows consumers to register their new CE and appliance protection plans via mobile phone. To use the Text-to-Register service, shoppers need only photograph ...
The company, which provides warranty service for other companies, opened a call center in Great Falls in the late 1990s. “We're always disappointed to see a great employer leave town,” said Great Falls Development Authority President Brett Doney.
Asurion executive Sue Nokes is candid about how a Customer Service line typically works: Representatives who know the least amount of information are the first responders. If a caller's question exceeds their training, the caller is transferred to a ...
City of Great Falls officials are still grappling with the departure of Asurion from downtown Great Falls and how to make up the loss of up to $10,000 in revenue per month for the parking fund. Staff members in the City Planning Department drafted a ...
A history of industry-firsts and award winning Customer Service have made Asurion Retail Solutions the protection plan provider chosen by more than 50 of the country's largest retailers and rewarded with over 2.4 million 5-star consumer reviews ...
Asurion LLC is raising debt to partly fund a minority buyout of one or more of its private equity sponsors. Nashville-based Asurion, which provides insurance for wireless and handset devices, boosted the size of a credit facility backing a ...
Asurion LLC will cut its Kansas City staff in half this summer. Bettie Colombo, a spokeswoman for Asurion, said Friday that the 98 layoffs were in the company's call center and resulted from operations becoming more efficient. The layoffs will take ...
... seven days a week, speaks six languages, and works across any device, platform, or provider. For more information about Asurion, including Customer Service ratings and reviews, please visit www.asurion.com. SOURCE Asurion. More On: Press Release, ...
For more information about Asurion, including Customer Service ratings and reviews, please visit http://www.asurion.com. Products mentioned in this release are registered trademarks or trademarks of their respective holders. Share on Twitter Share on ...
Soluto's products already have been downloaded more than 3 million times and Asurion execs — who reportedly have paid up to $130 million for the company — plan to fold the company's services into their Customer Service offerings. "Our research shows ...
Asurion has completed its purchase of Soluto, an Israeli tech company focused on providing tech support to millions of PC, tablet and smartphone users. Published reports said the deal was worth more than $100 million. Soluto's support system, which ...
As mobile devices continually increase in sophistication and capability, consumers are becoming more attached than ever to the features and functionality. By broadening the scope of mobile protection to include technical support, Asurion is addressing ...
Asurion generates revenues by offering technical support and insurance for mobile devices. AT&T, Sprint, T-Mobile, Verizon, and other telecommunications companies resells Asurion's protection policies to customers. “Our research shows that consumers ...
Two weeks ago, Facebook snapped up mobile analytics startup Onavo for an estimated $150 to $200 million. The acquisition is a logical one for Asurion, which makes most of its money providing technical support and insurance for mobile devices. The more ...
As mobile devices and electronics form complex networks of connected, smart technologies, Asurion's Premier Support Solutions brings together the fragmented technical support market, by providing consumers with a single, knowledgeable resource for ...
The company, which offers mobile phone insurance and privacy protection, is opening a support solutions center at 5720 Crossings Boulevard near Antioch that will include management and operational positions, in addition to the tech support jobs. The ...
Researchers found only Asurion addresses the entire consumer mobile ecosystem, with mobile device protection, mobile data protection and mobile technical support. "Smartphones today are our ... Asurion customer support is just a phone call away, ready ...
Frontier Secure protects customers' digital lives through a suite of services that guard against identity theft, ensure 24/7 premium technical support, and offer data security and backup. Frontier Secure will now offer repair/replacement plans covering ...
All parts carry a six-month guarantee, and the company offers telephone customer support. About CoreCentric Solutions. Founded in 1995, CoreCentric Solutions has become a leader in reverse logistics supply chain service solutions. From its headquarters ...
NASHVILLE, Tenn., March 5, 2013 /PRNewswire via COMTEX/ -- Asurion, the global leader in technology protection services, and sister organization, N.E.W. Customer Service Companies, LLC (NEW), the leader in buyer protection programs and service ...
Asurion had me a refurb phone the next day with an additional battery to keep. The refurb phone did end up having radio problems a few days later, but Asurion sent a brand new phone (standard in box with accessories) the next day. Great Customer Service.
Transferred to tech support. Begin removing otterbox, tech support says asurion is wrong and that I don't have insurance. [Otterbox] is removed and now is cracked in top left corner, cannot use warranty. Tech says Verizon store probably made error when ...
... with the Better Business Bureau and an average post-claim customer rating of 4.5 out of 5 stars. For more information about Asurion, including its Customer Service ratings and reviews that help drive continuous improvement, please visit www.asurion ...
Kellex, nice to see you finally got your manicure! http://twitter.com/branshaw09 Brandon Shaw. My Worth Avenue Group is great for Insurance. I have my tablets under them, and am about to put my phones under the plan as well Awesome Customer Service.
Asurion was recognized for its contributions across a broad scope of criteria, including supplier diversity results, creative cost management solutions, teamwork, Customer Service, product/service performance and sustainability.
Asurion Corp., the private equity- owned provider of wireless handset insurance and roadside assistance, pulled the biggest loan transaction this year to refinance debt, according to a person briefed on the deal. The company, owned by Madison Dearborn ...
