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Service very poor
Navigon 8450 I bought one of the most expensive. I was hoping the price will correspond to customer support.
During the warranty period is a problem with Live. Moon tried to advise nonsense like to restart the device, enter the code, etc. When it did not work as expected, I sent the unit into the German service. After a week he returned as repaired.
Live module did not work again. Followed by month correspondence with the fact that Navigon can also use the module without Live. Resend the service. Defect was found, warranty disallowed. I also had to pay several tens of euros per diagnosis.
Summary:
Month correspondence, recognizing and correcting defects. Fault persists. Next month correspondence. To change the fault recognition, cheeky request to pay for diagnosis and postal costs. In case of disagreement would be a device supposedly recycled.

Although Navigon very nice pieces of hardware, so after this rogue act can not recommend anyone Navigon.

(Sorry for my English)


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