Flag Alaska Airlines and Horizon Air Customer Service Review

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On May 24, 2011, my husband and I returned from LiHue, Kauai on flight 854 to Seattle. We had one bag to check.
The first gal to help us said it would be $20. We gave her a $50 and she said she had to go get change. Another gal
came up and said the bag was 7 lbs over weight, so the cost would be $30 more. So it cost us $50 for this overweight
bag. Is this correct? Label on bag was #AS 43-92-48 Arlene Rucker

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