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Absolutely the worst customer service out there! I recently moved to my area and contacted RCN about new service. I was told they would be at my house on said day at said time. Well after taking a day off of work and waiting nobody shows up. I call them and they tell me "oh no body called you we need a payment before we come out there" Now this wouldn't have been a problem had they told me this in advance but intead I miss an entire days pay with no resolution to this issue and now I keep calling their local office and nobody will pick up because they know they're in the wrong. Bunch of low life running this company that could absolutely care less about they're customers/prospective customers!. I will bad mouth this company until they go out of business or I die. You suck RCN and I will let anyone willing to listen hear it!


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