Posted by Mary
Raphel hooked us up with internet and was very knowledgeable,patient and friendly. He knows what he is doing. Very happy with his service
RCN customer service
RCN is regional cable TV and internet service provider that offers service in Boston, New York and limited areas of Pennsylvania. RCN owns the fiber-optic network its service is delivered on. RCN offers a range of customer service options including, chat, email, and telephone technical support.
- How to reach a live person:
- Press 1 for English
Press 2 at next prompt
Press "#" each time when prompted for zip code
- Press 1 for English
- Hours of Operation:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Email:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Customer service link:
- Main Company URL:
- Description:
- The steps above are for new account setup which is the fastest way to get directly to a live person.
User Reviews
31
Mar
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Aug
Posted by Lanie [email protected]
My tech arrived on time and fixed my tv quickly.....he was friendly and did a good job
Elaine Marcolongo
22
Feb
Posted by Darryl
I had a problem with my cable television I did the chat with a expert the women on the other end was emu she was great sayed a tech would be out today between 1-5. I thought here we go 4 hours of waiting much to my surprise a tech by the name of Dave came out and he was right on time a little after 1 Dave was very courteous diagnosed my problem and took care of it he even put booted es on his boots when he entered my house was very polite positive and willing to help out without a attitude considering he was working on the problem outside in the rain my cable problem is fixed and I'd like to say thank you to Dave and the rcn team for repairing my issue and thank u