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My battery for my Ryobi lawn mower died only after 1 year. Tried for 2 days to get in touch with Customer Service. Finally on 9/27/2023 I spoke with a Representative who couldn't give me an order number, confirmation number or a tracking number and told me to call back in 2 days for the information but did say it would take 10-14 days to receive my order. Needless to say, I called and called and called and couldn't speak with anyone. Called again, requested a call back, and it took 5 hours for someone to call me back. When they did call back 10/02/23 all they could give me was an order number and confirmation number - no tracking number and told me my order wasn't placed util 9/28/2023. Hmmm, I called as soon as they opened and it took them a day to even process my order???? Not good. Here it is 10/07/2023 and I still can't get a tracking number for the replacement battery and charger. No good Customer Service. All I want is a tracking number that's it. It's just about time to file a complaint with the Better Business Bureau and ?????


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