Flag Macy's Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I have 20.00 of Macys money that I am not able to use. I called customer service and was not helped. I have my order done and ready to submit but was told I had to order through the rep in the phone. I am a customer that will not be shopping at Macys any more. I shopped and was told that I could redeem my cash online or in person but that is not the case. The way this cash is handled is very difficult, Kohl's cash is so easy to use whenever or however you want...so I guess I will be shopping there. It is sad that you guys can not honor what you say...


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video