Flag Red Lobster Customer Service Review

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Tonight my sister and I went to Red Lobster. Neither of us had been there for some time. Our waitress (Shannon) took our orders. When she came back with our orders I asked for more ketchup and a knife. She said sure. She then went to another table to see if they needed anything. When she came back to our table she brought the ketchup NO KNIFE. I asked again. She said okay and then went to check on another table. Then she went to the back-I thought she was getting the knife, but I was wrong. She then stood at the register for what seemed like forever. Finally I asked the gentleman who was bussing tables if he could get me a knife. When Shannon heard me ask-she announced that she had it right in her hand. My sister was almost finished with her fish. I left NO. TIP . I just want you to know that I am NOT CHEAP, quite the contrary. I usually tip between 25-30%. A tip is to insure proper service, I did not receive proper service. It will probably be a long time before I go back to your restaurant.


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