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I was on hold waiting for customer service to come to the phone for 2 hrs and 13 mins to get told that there were unable to help me because they could not send a verification code to my cell phone (which was not working). I was able to give them all the information she asked of me and still got no help what a freaking waste of time. I am really getting fed up with PNC the only reason I have not left them is because I hate having to start over.


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