Flag Hotels.com Customer Service Review

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Apparently, I am not allowed to use profanity, so let me just say that dealing with this corporate entity has been a nightmare. I made a reservation for a hotel in England before the pandemic. Because of the pandemic, I had to change my plans. Hotels.com told me they would give me a voucher , but no refund. I learned through a lawyer that they are legally obligated to give me a refund. I have tried to contact them so many times, without success. I will never use this company again, unless they respond to this situation. I have never been an anti-corporation person until now.


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