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TERRIBLE!!!!!! I ordered a Flip HD Camera, and what I got was a hd photo album. After holding for about 5 mins, got a non enghlish speaking person and evrything they told me was wrong. The original company would contact me within 24hrs(not), if they did not contact me call buy.com (another 5min holding time and no english speaking person) and they would suspend their privilages(they did not), Been a week still no resolve to problem. have called company no less than 8 times and still have gotten no where and no flip camera and no credit FRUSTRATING I Will NEVER USE THIS COMPANT AGAIN


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