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I wish I had seen previous reviews before I signed up with Terminex. I never would have. I paid $1,000 the first year and $600 the second year and so far I had 3 missed appointments and cannot reach anyone on the phone or customer service. Like someone said, the put you on hold for over 25 minutes and no one ever comes on the phone. Then you hang up and try the next day and still nothing!!! The did not properly treat carpenter ants as I had to be home. Then they cancelled and came on another date when I wasn't home. I'm going to see if I can cancel and get someone else locally!!!!


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