Terminix customer service

Terminix is a pest control company operating in 47 states in the United States and in 22 countries around the world. Terminix offers customer service by phone as well as an online form. Once the form is submitted a customer service representative will contact you within one business day.

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Customer Service

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Phone: 800-837-6464

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User Reviews

12
Jun

Posted by Anonymous


on 6/12/23 at 10:30AM

I had a termite inspection scheduled for 6/12 between 8-10 am. No show. I called 3 numbers to try to get an answer if they are coming or not. We are both disabled & this is a terrible inconvenience for us. I could not get any answers from anyone as they said they couldn't reach the office. This is the 2nd time scheduling was mishandled. Last time I made an appointment they called back & said I didn't need one. I don't know what to do when I can't get an answer from customer service. I just renewed my contract but I am now seriously thinking of terminating my so called service. I am very upset.

17
Apr

Posted by charlotte


on 4/17/21 at 8:54AM

Terrible service, visits not as explained by rep. who took our contract info. Will not return phones calls references to complaints you have, and refund must not be a word they understand.

17
Apr

Posted by charlotte


on 4/17/21 at 8:45AM

Worst service, treatments were not as explained by tech who we contracted with. Contract date 3/9/2021 lst visit 3/11,second visit 3/13 third 3/15, cancelled contract this date I was told basically I was calling for to many visits the 3/15 visit was scheduled for the 26th, I complained loudly. Manager called me on 3/15 per issues in our discussion I said cancel my contract, he said I am doing that as we speak, I am still waiting for a refund. I am calling my credit card next, the company WILL NOT return your calls if there is a problem.

09
Mar

Posted by BrendaABKL


on 3/9/21 at 1:08PM

Been calling for 3 days no return phone call poorest service ever bet after this message I still won't be contacted I guess it's time to call my attorney and credit card company and get a refund for every payment I've made since last year .i will 24 hour after I send this if I have someone scheduled ton at my house in the next 48 hours

19
Aug

Posted by Christinacruz659


on 8/19/20 at 4:22PM

Poor service, don't return your phone calls like they say.. cancel your contract even though you still have over a month left on it... I will not loose my money spent I will push until I get my refund!!

View all 38 Terminix customer service reviews »
Customer Service Ratings

Based on 69 votes.

3.0

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Hours of Operation

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Terminix customer service news
Terminix Releases Top 10 Cities for Roof Rats

Subscribe · Current Issue · Recent Issues · customer service · Advertise. News. Latest · International · People ... Rentokil Acquires Atlanta-Based Allgood Pest Solutions · B&G, Airofog USA Involved in Trademark Dispute · PCT - Pest Control Technology ...

Terminix Fined $9.2M for Pesticide Use that Poisoned Delaware Family

A pest control company will pay more than $9 million in criminal fines tied to the use of a banned pesticide that sickened a Delaware family on vacation in the U.S. Virgin Islands in 2015. The News Journal of Wilmington reports that the U.S. Department ...

Terminix Acquires Hometown Pest Control

“Hometown built a fantastic business on great customer service and we're happy to have them on our team,” a Terminix spokesperson told PCT. Hometown was founded in 1997 as a one-man operation by former insurance salesman Sal and Addie Yanello.

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