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Michaels will take your order for items not available in store... so you add a few other things since they will be delivering anyway... then they cancel the clearance stuff, send the other items ( now the $7 shipping matters because those things were available in the local store)
To top it off- the invoice in the package you get doesn't tell you the rest was cancelled!! You are stuck paying for delivery you didn't need- and without the stuff you really wanted.
No recourse/- no refund of shipping. No rain check on clearance stuff or a replacement. Just seems like you should Take the order if you can't Fill the order- but the hold the Customer Accountable- BUT NOT YOURSELF!
Wont give my many hundreds of dollars a year to Michaels anymore- I was disrespected by their process and a unconcerned customer service. DONE!!
Beware


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